In-Demand Cloud Jobs in Paradise Sa

SMB Account Manager
Vocus —Adelaide SA
- Full-time
- CRM software
- Salesforce
- Parental leave
Quick Apply
13d
Residential Product Engineer, Grid Services - Tesla Energy
Tesla —Clovelly Park SA
- Full-time
- Computer Science
- Data analysis skills
- Master's degree
- Employee stock purchase plan
- Health insurance
13d
Senior Solution Specialist | M365
Datacom —Adelaide SA
- Full-time
- Hybrid work
- Administrative experience
- Analysis skills
- SharePoint
- Parental leave
- Employee discount
Quick Apply
Lead Microservices and AI Technical Architect
CYOS Solutions —Greater Adelaide SA
- $120 - $140 an hour
- Contract
- Hybrid work
- Agile
- AI
- Leadership
Quick Apply
5h
Azure DevOps Platform Engineer
Planit Testing —Greater Adelaide SA
- Full-time
- Hybrid work
- Azure
- DevOps
- Scripting
Senior Business Intelligence Analyst (Adelaide)
Liebherr-Australia Pty. Ltd. —Adelaide SA
- Full-time
- Azure
- SQL
- Communication skills
- Health insurance
- Parental leave
Endpoint Engineering Team Leader
Datacom —Adelaide SA
- Weekend availability
- Hybrid work
- Azure
- Management
- Analysis skills
- Parental leave
- Employee discount
Quick Apply
Senior DevOps Engineer
Datacom —Greater Adelaide SA
- Full-time
- Hybrid work
- DevOps
- Research
- AWS
- Work from home
- Parental leave
Quick Apply
Enterprise Architect
Datacom —Greater Adelaide SA
- Full-time
- Hybrid work
- Azure
- Computer Science
- Engineering
- Parental leave
- Employee discount
Quick Apply
Porter
PULLMAN —Greater Adelaide SA
- Part-time
- Hospitality
- Communication skills
- Hotel experience
Quick Apply
DevOps Engineering Team Lead
Babcock International —Keswick SA
- Remote
- DevOps
- Software development
- Communication skills
- Annual leave
- Parental leave
Services Consultant Sr
Dayforce —Greater Adelaide SA
- Full-time
- Remote
- Writing skills
- Analysis skills
- Bachelor's degree
Quick Apply
Platform / DevOps Engineer
Swordfish Computing —Greater Adelaide SA
- Full-time
- Computer Science
- Bachelor's degree
- On-the-job training
6d
Principal Architect - Azure
Datacom —Adelaide SA
- Full-time
- Hybrid work
- Azure
- Computer Science
- Engineering
- Parental leave
- Employee discount
Quick Apply
13d
Security Engineer
DXC Technology —Greater Adelaide SA
- Full-time
- Azure
- AWS
- Scripting
Production Engineering Manager
Canva —Greater Adelaide SA
- Full-time
- Remote
- Management
- Systems design
- AWS
- Parental leave
Quick Apply
Endpoint Engineering Architect
Datacom —Adelaide SA
- Full-time
- Hybrid work
- Azure
- Management
- AWS
- Parental leave
- Employee discount
Quick Apply
Conference and Events Operations Manager
PULLMAN —Greater Adelaide SA
- Full-time
- Supervising experience
- Team management
- POS
- Health insurance
Quick Apply
Principal Engineer
Portable —Greater Adelaide SA
- $138,000 - $190,000 a year
- Hybrid work
- Azure
- AWS
- AI
- Profit sharing
- Parental leave
Quick Apply
Senior Data Engineer (Melbourne/Adelaide)
Intelligen Group —Adelaide SA
- $150,000 - $165,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- AI
- Work from home
- Free food
Quick Apply

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SMB Account Manager

Vocus -
Adelaide SA

Quick Apply

Job Details

Permanent | Full-time
13 days ago

Benefits

Parental leave
Paid volunteer leave

Qualifications

CRM software
Salesforce
Telecommunication

Full Job Description

Permanent role

Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?
We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us!

The SMB Account Manager is responsible for managing and nurturing approx. 220 accounts by delivering responsive, solution-oriented support. Working closely with cross-functional teams across Vocus, the role ensures customer needs are met through tailored account management, proactive engagement, and alignment with business objectives.
Key Responsibilities

Cultivate and maintain strong client relationships to drive satisfaction, retention, and revenue growth through upselling and cross-selling of Vocus products and services
Lead contract renewals and negotiations, ensuring outcomes that benefit both the customer and Vocus
Drive acquisition and base growth as a core priority by actively identifying whitespace opportunities within the existing account portfolio, building a strong pipeline, and converting these into new business sales and incremental revenue
Proactively generate new opportunities through account mining, prospecting, and strategic engagement, ensuring continuous pipeline development and contribution to overall revenue targets
Develop strategic account plans aligned with each client’s business goals and challenges, leveraging Vocus’s suite of services (e.g., internet, cloud, voice, network)
Maintain accurate records of account activity and provide timely sales forecasts and performance reports
Respond to incoming calls and queries promptly, aiming for first-contact resolution and taking ownership of customer concerns
Support customers across key servicing journeys including onboarding, provisioning, and in-life account management.

What we're looking for

Minimum 3 years’ experience in account management with a strong focus on customer engagement and solution delivery, ideally within the telecommunications or IT sector
Proficiency in Salesforce CRM
Demonstrated ability to resolve customer queries within agreed SLAs
Experience handling escalations and collaborating with internal teams to achieve resolution
Ability to perform under pressure in a fast-changing environment
Flexible, resilient, and persistent with a proactive approach to problem-solving
Strong relationship-building skills with both customers and internal stakeholders.

What We Offer
Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy:

Diverse and dynamic teams with a supportive and inclusive culture.
Supportive career development plans with comprehensive ongoing training, support, and development opportunities.
Generous discounts to over 400 retailers.
Competitive leave options, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and 5 extra days of Vocus leave each year, plus more.
Study assistance programs to excel your personal growth, learning and development.
Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective.

Working at Vocus is never just a job – it’s personal. We’re crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business.
We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people’s lives.
With us, you’ll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment.
About Us
As Australia’s specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities.
Ready to take the next step?
If you like the sound of this role and think you’d do a great job, but are worried you don’t tick every box, we encourage you to back yourself – we know that diverse groups are less-likely to apply for roles they’re not 100% qualified for, but just as likely to succeed at them!
We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability.
If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process.

Quick Apply

Refine Your Search

cloud jobs in paradise sa

SMB Account Manager

Residential Product Engineer, Grid Services - Tesla Energy

Senior Solution Specialist | M365

Lead Microservices and AI Technical Architect

Azure DevOps Platform Engineer

Senior Business Intelligence Analyst (Adelaide)

Endpoint Engineering Team Leader

Senior DevOps Engineer

Enterprise Architect

Porter

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Platform / DevOps Engineer

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Principal Engineer

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