In-Demand Support analyst Jobs in Canberra Act

Test Lead
Showtime Consulting —Canberra ACT
- Part-time
- Azure
- Management
- Analysis skills
Quick Apply
5d
eSafety - Cyber Security Analyst, APS 6 Canberra Ongoing, Non-ongoing, Full-time 04/09/2026
Australian Communications and Media Authority —Canberra ACT
- Full-time
- Communication skills
9d
EOI - Multiple Roles
NTT —Canberra ACT
- Urgently hiring
- Communication skills
Quick Apply
2d
Business Relationship Manager
Leidos —Canberra ACT
- Full-time
- Leadership
- Communication skills
- Negotiation
- Annual leave
Junior Integration Developer- AU Citizen with Security Clearance
Accenture —Canberra ACT
- Full-time
- Azure
- Analysis skills
- APIs
- On-the-job training
- Parental leave
Business Analyst - EL 1 (Affirmative measure - Aboriginal and Torres Strait Islander employment)
Australian Taxation Office —Canberra ACT
- $129,551 - $141,239 a year
11d
Senior Business Analyst and Change Lead | Full-time Temporary with a Possibility of Permanency
ACT Long Service Leave Authority —Canberra ACT
- $149,172 - $167,151 a year
- Temporary
- Administrative experience
- Communication skills
10d
PMO Analyst - 6 month Max tenure contract
Leidos —Canberra ACT
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Senior Test Analyst
CSIRO —Canberra ACT
- $118,102 - $127,808 a year
- Part-time
- No degree
- Agile
- Leadership
1d
Security Analyst
Northrop Grumman —Symonston ACT
- Parental leave
- Employee assistance program
Analyst | External Audit | Canberra
Deloitte —Canberra ACT
- Bachelor's degree
- Business
- Accounting
- Parental leave
Business Analyst - 12 months
Leidos —Canberra ACT
- Full-time
- Annual leave
Infrastructure Analyst | Full-time Temporary
Infrastructure Canberra —Canberra ACT
- $102,657 - $116,592 a year
- Temporary
5d
Commercial Analyst
Canon —Canberra ACT
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Finance
- Work from home
Workday Integration Manager (AU Citizen for Security Clearance)
Accenture —Canberra ACT
- Full-time
- APIs
- Leadership
- Communication skills
- On-the-job training
ICT Security Analyst
Fujitsu —Barton ACT
- Management
- Organisational skills
- Communication skills
Service Request Senior Analyst
Accenture —Canberra ACT
- Full-time
- Management
- Parental leave
9d
Associate - Digital Consulting
Beca —Canberra ACT
- Full-time
- Parental leave
Senior Threat Researcher
Palo Alto Networks —Canberra ACT
- Full-time
- Computer Science
- Research
- Master's degree
Project Delivery Lead – Application Migration to Cloud
Unisys —Canberra ACT
- Azure
- Management
- PMP

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support analyst jobs near canberra act

Test Lead

Showtime Consulting -
Canberra ACT

Quick Apply

Job Details

Part-time
5 days ago

Qualifications

Jira
Azure
Management
Test automation
Analysis skills
Quality assurance
Confluence
User acceptance testing
Communication skills

Full Job Description

Lead E2E testing across Jira Service Management and Confluence platforms
Drive defect management, automation, reporting, and release readiness
Support business verification testing and continuous QA improvement

Company Description
Showtime Consulting is a leading provider of Shielded Cloud and Digital Solutions across Australia and New Zealand. We specialise in delivering secure, enterprise-scale technology solutions across cloud, cyber security, DevSecOps, infrastructure, and digital transformation programs.

We partner with major government and enterprise organisations to build high-performing technology teams that deliver secure, reliable, and scalable solutions within highly regulated environments.

The Role
We are seeking an experienced Test Lead to join a high-performing team responsible for quality assurance across Atlassian platforms, including Jira Service Management Data Center (JSM DC) and Confluence. This role will lead end-to-end testing activities, ensuring solutions meet business requirements, quality standards, and operational readiness objectives. You will be responsible for developing test strategies, coordinating test execution, managing defects, reporting quality metrics, and supporting business verification testing. Working closely with project teams, developers, product owners, and business stakeholders, you will play a key role in delivering reliable and high-quality outcomes across enterprise environments.

Key Responsibilities

Develop comprehensive test strategies, plans, and schedules aligned to project objectives.
Lead manual and automated test execution across Jira Service Management Data Center and Confluence platforms.
Coordinate end-to-end testing activities including functional, integration, regression, and business verification testing.
Manage defect lifecycles, prioritise issues based on risk, and coordinate resolution activities.
Provide regular reporting on testing progress, quality metrics, risks, and release readiness.
Work closely with developers, business analysts, and product owners to validate requirements and acceptance criteria.
Support stakeholders through User Acceptance Testing and Business Verification Testing activities.
Identify opportunities for automation and drive continuous improvement across testing practices.
Maintain testing artefacts, documentation, and traceability throughout the delivery lifecycle.
Contribute to release planning, quality governance, and deployment readiness activities.

What You'll Need

Demonstrated experience leading testing activities across complex enterprise environments.
Strong experience creating test strategies, test plans, and quality assurance frameworks.
Hands-on experience executing manual and automated testing.
Experience testing Jira Service Management, Confluence, or similar enterprise platforms.
Strong defect management and troubleshooting capabilities.
Experience coordinating SIT, UAT, regression, and end-to-end testing activities.
Proven ability to engage effectively with business stakeholders and technical teams.
Excellent reporting, communication, and stakeholder management skills.
Experience using Jira, Confluence, Xray, Azure DevOps, or similar test management tools.
Strong analytical and process improvement mindset.

Why Join Us?

Work on large-scale enterprise transformation initiatives.
Drive quality outcomes across critical business platforms.
Collaborate with experienced delivery, engineering, and business teams.
Influence testing strategy and quality improvement initiatives.
Gain exposure to modern testing practices, automation, and Atlassian technologies.
Join a consulting culture focused on delivery excellence and continuous improvement.

Security Clearance Requirement
Due to the nature of this role, applicants must be Australian Citizens with an active NV1 (or above) clearance.

Quick Apply

Refine Your Search

support analyst jobs in canberra act

Test Lead

eSafety - Cyber Security Analyst, APS 6 Canberra Ongoing, Non-ongoing, Full-time 04/09/2026

EOI - Multiple Roles

Business Relationship Manager

Junior Integration Developer- AU Citizen with Security Clearance

Business Analyst - EL 1 (Affirmative measure - Aboriginal and Torres Strait Islander employment)

Senior Business Analyst and Change Lead | Full-time Temporary with a Possibility of Permanency

PMO Analyst - 6 month Max tenure contract

Senior Test Analyst

Security Analyst

Analyst | External Audit | Canberra

Business Analyst - 12 months

Infrastructure Analyst | Full-time Temporary

Commercial Analyst

Workday Integration Manager (AU Citizen for Security Clearance)

ICT Security Analyst

Service Request Senior Analyst

Associate - Digital Consulting

Senior Threat Researcher

Project Delivery Lead – Application Migration to Cloud

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