At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.
We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before. Here, your work has purpose, your voice matters and your future is full of possibility.
Just imagine the impact you could make.
Opportunity snapshot -2-year Fixed term contract Opportunity- Business Analyst
Bupa is embarking on a new strategic direction that involves several strategic initiatives, significant changes in
our ways of working and securing our customer data and securing the new Savannah 27 strategy, and to support the delivery of BUPA’s vision of being the trusted preferred partner for healthcare providers.
The purpose of this role is to support the analysis approach and provide analytical services on large complex initiatives, and lead this work on smaller, less complex ones, whilst ensuring processes and requirements for strategic change initiatives are captured, documented and successfully delivered.
The Business Analyst will support the development of new changes over the entire Software Delivery Life Cycle, including in depth analysis of our customer & business needs and pain points; assisting designers, engineers and developers to understand these and how these are represented in our requirements; supporting testing where appropriate and providing project implementation support as required.
Responsibilities
- Partner closely with business initiative owners to develop a deep understanding of the challenges, pain points and areas of opportunity
- Assist with scoping and development of work packages
- Plan, establish and facilitate stakeholder workshops
- Conduct Cost/Benefit Analysis to support discovery and new business investment proposals
- Development of current and future state process documentation
- Development of business requirement specifications (BRS) and functional requirement specification (FRS) documentation (as required/project specific) and utilising standard templates and guidelines
- Challenge and ask 'why' to provide the best solution for the business and our customers
- Work closely with cross-functional teams to develop clear and unambiguous product backlogs of work which deliver the outcomes needed by our business
- Work with the team to define Epics, Features, User Stories and tasks per business initiative at pace
- Define concise acceptance criteria which supports the delivery team and testers
- Work closely with the team to refine the backlog and ensure the team has a shared understanding of the content
- Proactively support the uplift of Delivery practices and foster a culture of continual improvement, allowing the delivery team to move at pace, yet delivering high quality and secure requirements
- Participate in and contribute to the BA and Agile Communities of Practice within Bupa, and to capability uplift and continuous improvement initiatives within the BA practice
- Mentor and support Associate Business Analysts and Business Analysts to uplift analysis skills and Domain knowledge as required
- Review Test Strategy, review Test Plan, Test Cases and Test Results for SIT, Performance and Security Testing
Requirements
- Experience leading and defining the analysis approach regardless of complexity in projects/Agile product deliveries
- Experience collaborating with, supporting and mentoring associate/junior level Business Analysts on the job (desirable)
- Experience in establishing and facilitating workshops for Discovery and elicitation or requirements at a senior stakeholder level
Experience with process mapping and - ing conventions using MS Visio, Miro and/or Lucid Chart
- Delivery experience working within cross-functional teams
- Proven experience working with one or more project delivery methodologies - Hybrid, Waterfall and a Scaled Agile Framework
- Demonstrated experience working with Agile methodologies and ceremonies including: Backlog Refinement, Daily Standups, Iteration/Release Planning, Showcases/Sprint Reviews
- Tertiary qualifications in Information Systems/Information Technology or equivalent (desirable)
- High degree of credibility and strong ability to communicate, build trust and forge strong relationships with senior stakeholders and make executive level presentations
Why you’ll love it?
At Bupa, our purpose is to help people live longer, healthier, happier lives and make a better world, and we know this starts with delivering our purpose for our people.
Our wellbeing program Viva has been designed to help you to live a healthy and happy life. It includes access to health & general insurance discounts, information and education sessions, and preventative healthcare screening such as annual health assessments and skin checks. Through Viva you have access to a range of benefits that will help you to maintain your physical, mental, social, digital, environmental and financial wellbeing. As well as a competitive salary, a range of Bupa benefits and flexible working, you’ll be challenged and encouraged to innovate.
If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.
At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.
We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants.
We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.
