In-Demand Helpdesk support Jobs in Australia

Information, Communications and Technology Officer
Safran —Sydney NSW
- Part-time
- Customer service
- Bachelor's degree
- Organisational skills
IT Service Desk Analyst
Affinity Education Group —Brisbane QLD
- Full-time
- Azure
- Microsoft Outlook
- Management
Post Sales Support Officer (Warranty, Claims, Customer Service)
Trevor's (1977) Pty Ltd —Osborne Park WA
- $65,000 - $75,000 a year
- Urgently hiring
- CRM software
- Sales
- Microsoft Office
Quick Apply
10h
IT Service Operations Analyst
The Gold Coast Convention and Exhibition Centre —Broadbeach QLD
- Full-time
- Customer service
- Free parking
- Parental leave
Quick Apply
11d
Service Desk Officer
Children's Medical Research Institutue —Westmead NSW
- Full-time
- Communication skills
People Administrator
Slater and Gordon —Melbourne VIC
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
- Office experience
- Work from home
- Parental leave
Hardware Technician
AI Talent —Nedlands WA
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Software troubleshooting
- Organisational skills
- Communication skills
- Work from home
Quick Apply
Advanced Care Support Helpdesk Worker
Victorian Government —Melbourne VIC
- $97,429 - $109,593 a year
- Full-time
- Recruiting
- Communication skills
1d
Support Technician
CardioScan —Camberwell VIC
- Full-time
- Hybrid work
- Administrative experience
- Employee assistance program
Product support team
Digital Stack —Melbourne VIC
- Full-time
- Management
- Customer service
ICT Support Position
Townsville Christian College —Annandale QLD
- $79,423 - $85,000 a year
- Full-time
- Management
- Administrative experience
- Scripting
Quick Apply
4d
HR Assist Officer
Victorian Government —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Customer service
- Administrative experience
7d
Customer Service Travel Helpdesk
Allianz —Brisbane QLD
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
3d
Systems Administrator I
Wenco (a Hitachi Construction Machinery subsidiary) —Eight Mile Plains QLD
- Full-time
- Microsoft Access
- Administrative experience
- Bachelor's degree
Quick Apply
Applications Support Analyst
Charter Bridge Consulting —Sydney NSW
- Full-time
- SQL
- SharePoint
Technical Support Officer
Colliers —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
5d
Support Analyst
Department of Education —Melbourne City Centre VIC
- Full-time
- Azure
- Management
- SQL
7h
Customer Service Executive, ANZ
Ranpak —Melbourne VIC
- Remote
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Work from home
Service Desk Analyst
Capgemini Sogeti —Sydney NSW
- Hybrid work
- Communication skills
ICT Project Officer (3 +3) month extension options
Worklogix —Canberra ACT
- $90 - $100 an hour
- Contract
- Azure
- Office
- In-person
Quick Apply
8d

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helpdesk support jobs near australia

Information, Communications and Technology Officer

Safran -
Sydney NSW

Apply Now

Job Details

Permanent | Part-time

Qualifications

Customer service
Bachelor's degree
IT support
Organisational skills
Communication skills
Help desk
Mobile devices

Full Job Description

Published 08.21.2026

Company : Safran Electronics & Defense Job field : IT Location : Sydney , New South Wales , Australia Contract type : Permanent Contract duration : Part-time Required degree : Bachelor's Degree Required experience : More than 5 years Professional status : Professional, Engineer & Manager

Published 08.21.2026

Job Description

As a fully owned subsidiary of Safran Electronics & Defense, Safran Electronics & Defense Australasia Pty Ltd (SEDA) delivers and supports a range of products, including high-performance optronics and inertial navigation equipment. Headquartered in Sydney, SEDA brings local expertise in integrating optronics and navigation systems for air, land, and naval platforms used by the Australian and New Zealand Defence Forces.

Objective of the ICT Business Partner Role:
The primary objective of the ICT Business Partner is to ensure the reliability and security of IT resources, thereby supporting the productivity and efficiency of all employees and the broader organization.

Please note that this is a part-time role, working three days per week.

Key Responsibilities:
Reporting to the ICT Manager, the ICT Business Partner will contribute to the following activities:

Technical Support: Provide first-line technical support to end-users for hardware, software, and network issues, both on-site and remotely.
Troubleshooting: Diagnose and resolve technical problems related to desktops, laptops, mobile devices, printers, and other ICT equipment.
System Maintenance: Assist with the installation, configuration, upgrade, and update of IT systems and software.
Inventory Management: Track and manage ICT assets, including hardware and software licenses.
User Account Management: Support account creation, password resets, and access permissions for employees.
Documentation: Maintain records of ICT incidents, solutions, and procedures.
Network Support: Assist in monitoring network performance and providing basic network setup support (e.g., device connections, Wi-Fi support).
Security Compliance: Help ensure compliance with ICT security protocols and company IT policies.
Training: Provide basic IT training and guidance to employees as needed.
Support IT Projects: Participate in IT-related projects or rollouts under supervision.

Complementary Description

We are looking for a candidate who is confident and has the following attributes:

Solid planning skills and stakeholders engagement
Good organizational skills, with the ability to manage technical requirements and

ensure their integration across multiple project areas.

Must display initiative and be proactive in seeking solutions
Well-developed problem-solving skills and analytical mind
Demonstrated ability to multi-task
Strong customer service ethic and interpersonal skills
Ability to build & maintain superior customer relationships
Strong attention to detail
Must be able to work autonomously as well as within a team environment
Interest in advanced defence technologies

Job Requirements

To be successful in this role, you must have:

Bachelor's degree (or equivalent) in ICT or a related discipline.
Initial professional experience through internships, academic projects, graduate roles, or equivalent exposure to ICT systems and frontline ICT support.
Basic understanding of computer systems, mobile devices, and other tech products.
Familiarity with operating systems (e.g., Windows, macOS) and common office software.
Exposure to the rollout of ICT projects, hardware, and software.
Previous experience in an IT support or helpdesk role (a plus).
Certifications such as CompTIA ITF+ or Microsoft Certified: Fundamentals (optional but advantageous).
Awareness of quality management systems and regulated environments.
Interest in defence, aerospace, or high-technology industrial sectors.

But what else? (advantages, specific features, etc.)

Personal Attributes & Skills:

Strong problem-solving and troubleshooting mindset.
Good written and verbal communication skills, particularly in technical contexts.
Ability to work flexibly and adapt to varying schedules.
Motivation to learn and develop technical expertise in an international industrial environment.

Refine Your Search

helpdesk support jobs in australia

Information, Communications and Technology Officer

IT Service Desk Analyst

Post Sales Support Officer (Warranty, Claims, Customer Service)

IT Service Operations Analyst

Service Desk Officer

People Administrator

Hardware Technician

Advanced Care Support Helpdesk Worker

Support Technician

Product support team

ICT Support Position

HR Assist Officer

Customer Service Travel Helpdesk

Systems Administrator I

Applications Support Analyst

Technical Support Officer

Support Analyst

Customer Service Executive, ANZ

Service Desk Analyst

ICT Project Officer (3 +3) month extension options

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