In-Demand It support Jobs in Docklands, Vic

TIM Engineer / Desktop Support Engineer
Pyramid Global Technologies —Melbourne VIC
- Microsoft Office
Systems Administrator
Dyson Group —Bundoora VIC
- Full-time
- Azure
- Microsoft Office
- Leadership
Quick Apply
IT Support Administrator
Medical iT —Melbourne VIC
- Full-time
- Customer service
- Administrative experience
- Communication skills
Desktop Support Officer
AARNet —Melbourne VIC
- Full-time
- Annual leave
- Parental leave
IT Support Engineer Level 1
For Purpose Aged Care —Cheltenham VIC
- Administrative experience
- No degree
- Travel reimbursement
- Employee assistance program
IT Support Engineer – Managed IT Services
Medical iT —Melbourne VIC
- Full-time
- Azure
- Customer service
- Administrative experience
Service Desk Analyst
Accent Group —Cremorne VIC
- Full-time
- Computer Science
- POS
Quick Apply
ICT System and Field Technician
Integral Connection t/as Network Overdrive —Melbourne VIC
- $26,000 - $35,000 a month
- Part-time
- SQL
- SharePoint
Quick Apply
IT L3 Support
Fujitsu —Melbourne VIC
- Contract
- Azure
- Management
Australian Open 2027 Infrastructure Operations Support
Compass Group Australia —Melbourne VIC
- Weekend availability
- Hospitality
- Forklift
- Assembly
Desktop Support Officer
Australia’s Academic and Research Network (AARNet) —Melbourne VIC
- Full-time
- Annual leave
- Parental leave
IT Hardware Technician
A.M.T ELECTRONICS PTY LTD —Melbourne VIC
- $80,000 a year
- Full-time
- Software troubleshooting
- Customer service
- English
- Employee discount
Quick Apply
8d
Parkville EMR Help Desk Analyst
Victorian Government —Melbourne Western Suburbs VIC
- $77,426 - $85,597 a year
- Part-time
- Customer service
- Administrative experience
- No degree
6d
Systems Administrator
Thales —Melbourne VIC
- Full-time
- Hybrid work
- Organisational skills
- Time management
- Profit sharing
- Health insurance
eLearning Engagement & IT Support Officer
Acknowledge Education —Melbourne VIC
- Full-time
- Customer service
- Experience working with children
- Organisational skills
- Health insurance
Quick Apply
IT Support Technician
City Cable Australia —Box Hill VIC
- $65,000 - $70,000 a year
- Full-time
- English
- Education
- In-person
Quick Apply
14d
IT Infrastructure Support Analyst
Infosys —Melbourne VIC
- Analysis skills
- Communication skills
- Health insurance
- Parental leave
10d
Service Desk Engineer, Level 2 - CT Group
Lyra Technology Group —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Organisational skills
- Communication skills
Quick Apply
6d
Senior Service Desk / Onsite Engineer (MSP)
VISITS —Melbourne VIC
- Weekend availability
- Microsoft Outlook
- Management
- Customer service
- Work from home
- Free food
Quick Apply
Senior IT Cluster Specialist
Marriott International, Inc —Docklands VIC
- Full-time
- POS
- Resort
11d

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it support jobs near docklands, vic

TIM Engineer / Desktop Support Engineer

Pyramid Global Technologies
Melbourne VIC

Apply Now

Job Details

Qualifications

Asset management
ITIL Foundation
ITIL Certification
Incident management
Deployment
Microsoft Office
DHCP
ITIL
IT support
DNS

Full Job Description

About the job TIM Engineer / Desktop Support Engineer

Roles and responsibilities:

Build and configure laptops as per standard specifications;
Troubleshoot application and OS issues faced by employees of the Respondent;
Take actions as advised by the Manager related to IT policies;
Update Antivirus and windows patches;
Communicate with employees regarding the update on Service requests/Allocation of
Laptops;
Allocate/deallocate Assets in CMDB;
Ensure All Laptops/desktops working properly;
responding to service issues on time
Respond to user tickets regarding hardware, software install /manage end-user IT
equipment;
Send/ship IT hardware to users
Set up computers/endpoints and install software for various applications and programs.
Provide Technical support across the company (this may be in person or over the
phone/remote) regarding any operating system issues.
Keep track of the number of laptops/desktops in the store.
Providing physical support to the core Technical team in the server room.
Serve as the first point of contact for the customer seeking technical assistance.
Direct unresolved issues to respective teams
Inventory management of all IT assets.

Candidate Specifications:
Relevant Qualifications preferred
ITIL V3 Foundation, MCSA certified || *Candidate without certifications but able to demonstrate an
exceptional level of knowledge and skills with a proven track record may be considered.
Pre-Requisite
Having approximately 3 years of experience working in IT support Operations with the
multiplatform environment(windows, cisco )
o Experience with contact center support will be preferred.
o In-depth knowledge of Windows 10, office 365, etc.
o knowledge; troubleshooting of multiplatform devices like Laptops, Phones, tablets, soft
phones
o Hands and feet Support to the core team in the server room. Like providing remote to
the core team.
o Coordinate with the service desk, Tech M team, and client technical team for resolution.
o Some experience with Asset management
o Standard SOE deployment.
o Troubleshooting using remote tools.

o Basic knowledge of DNS, DHCP services
o Basic knowledge of windows server and client.

Has experience working with the following ITIL processes
o Incident Management
Others
Process-oriented
Highly self-driven and thrive with minimum supervisor
Able to operate well in an environment where teamwork is critical.
Good at handling stress and critical/difficult situation

Apply Now

Refine Your Search

it support jobs in docklands, vic

TIM Engineer / Desktop Support Engineer

Systems Administrator

IT Support Administrator

Desktop Support Officer

IT Support Engineer Level 1

IT Support Engineer – Managed IT Services

Service Desk Analyst

ICT System and Field Technician

IT L3 Support

Australian Open 2027 Infrastructure Operations Support

Desktop Support Officer

IT Hardware Technician

Parkville EMR Help Desk Analyst

Systems Administrator

eLearning Engagement & IT Support Officer

IT Support Technician

IT Infrastructure Support Analyst

Service Desk Engineer, Level 2 - CT Group

Senior Service Desk / Onsite Engineer (MSP)

Senior IT Cluster Specialist

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