Service Sales Specialist
GE HEALTHCARE —Mascot NSW
- Contract
- CRM software
- Microsoft Excel
- Sales
19h
Senior FinOps Practitioner
NCS Australia —Sydney NSW
- Full-time
- Microsoft Excel
- Azure
- PMP
- Parental leave
Quick Apply
5h
Pre-Construction Cost Planner, APJC Data Center Capacity Delivery
Amazon Corporate Services Pty Ltd —Sydney NSW
- Full-time
- Microsoft Excel
- CAD
- Public speaking
14d
Account Director, Maritime
Anduril Industries —Sydney NSW
- Full-time
Quick Apply
7d
Senior Customer Engineer - ANZ
Mixpanel —Sydney NSW
- Contract
- Azure
- Sales
- Databases
- Health insurance
- Dental insurance
Quick Apply
Senior Partner Sales Manager - ANZ
Mixpanel —Sydney NSW
- Contract
- Sales
- Salesforce
- AI
- Health insurance
- Dental insurance
Quick Apply
Senior Project Controller
Jacobs —Sydney NSW
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Communication skills
- Parental leave
5d
Principal Engineer - Cloud & DevOps
LAB3 —Sydney NSW
- Call employer
- Hybrid work
- Azure
- Management
- DevOps
Quick Apply
5d
Staff Software Engineer
Anduril Industries —Sydney NSW
- Full-time
- Computer Science
- Software troubleshooting
- Systems design
Quick Apply
Solutions Engineer - Spend/ERP
Airwallex —Sydney NSW
- Full-time
- PMP
- Salesforce
- ERP systems
Manager, Software Engineering
Anduril Industries —Sydney NSW
- Full-time
- Computer Science
- Electrical experience
- Bachelor's degree
Quick Apply
Principal Engineer - Azure Cloud & DevOps
LAB3 —Sydney NSW
- Call employer
- Hybrid work
- Azure
- Management
- DevOps
Quick Apply
5d
Senior Software Engineer
Anduril Industries —Sydney NSW
- Full-time
- Computer Science
- Software troubleshooting
- Systems design
Quick Apply
Senior Manager, Software Engineering
Anduril Industries —Sydney NSW
- Full-time
- Computer Science
- Electrical experience
- Bachelor's degree
Quick Apply

Other jobs to consider

Find your next job by exploring related positions.

NDIS Coordinator
City of Parramatta Council —Parramatta NSW
Wellbeing: Employee led networks (ERGs), Fitness passport, Flu vaccinations, Employee Assistance Program (EAP), Ongoing wellbeing initiatives, Health insurance…
From $108,795.03 a year
13d
Project Administrator (8-Month Maternity Leave Contract)
UGL Limited —Sydney NSW
These may include a national criminal history check, a anti-money laundering (AML) check and for you to undergo pre-employment medical assessment including drug…

I want to receive the latest job alert for pre contracts engineer in parramatta, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

pre contracts engineer jobs near parramatta, nsw

Solutions Engineer jobs in Sydney NSW

Staff Software Engineer jobs in Sydney NSW

Principal Software Engineer jobs in Sydney NSW

Construction Planner jobs in Sydney NSW

Project Controller jobs in Melbourne VIC

Account Director jobs in Sydney NSW

Senior Software Engineer jobs in Sydney NSW

Mining Engineer jobs in Queensland

Solutions Engineer jobs in Prospect Sa

Electrical Engineer, Internship jobs in Perth Wa

Graduate Mechatronic Engineer jobs in Sydney Nsw

Staff Software Engineer jobs in Perth Wa

Staff Software Engineer jobs in Melbourne Vic

Tea, Chatime, Gotcha, Gongcha, Staff jobs in Melbourne Vic

Staff Software Engineer jobs in Adelaide Sa

Civil Engineer jobs in Perth Wa

Civil Engineering, Internship jobs in Perth Wa

Aerospace Engineering, Intern jobs in Sydney Nsw

Retail Store Manager jobs in Sydney Nsw

Principal Software Engineer jobs in Shepparton Vic

Service Sales Specialist

GE HEALTHCARE -
Mascot NSW

Apply Now

Job Details

Contract
19 hours ago

Qualifications

CRM software
Cold calling
Microsoft Excel
Sales
Salesforce
Microsoft Office
Administrative experience
Communication skills
Negotiation

Full Job Description

Job Description Summary

As a Service Sales Specialist, you will play a pivotal role in driving revenue growth through the sale of Maintenance Service Agreements for GE HealthCare equipment. Focused on a defined region within Australia and New Zealand (ANZ), and specific modality product lines, you will be responsible for developing and managing strategic service relationships with healthcare providers.

You will sell service solutions that enhance equipment uptime, operational efficiency, and customer satisfaction. You will collaborate cross-functionally with field service engineers, commercial teams, and customer success managers to identify opportunities, craft value propositions, and close service contract deals. This role demands a proactive, customer-centric approach and a strong understanding of healthcare technology and service delivery.

Job Description

Responsibilities

Sales

Identify and pursue service sales opportunities with new and existing customers, including maintenance service agreement renewals, warranty conversions and efforts to win back entitled equipment not currently under service coverage
Execute promotional initiatives aligned with growth programs to drive customer engagement and service uptake
Build and maintain strong, long-term customer relationships within the assigned region, working closely with internal stakeholders
Promote GE HealthCare service solutions to address customer needs and maximise contract capture and satisfaction
Educate customers on how to take their advantage of their service entitlements—such as platforms used to monitor asset uptime and performance, training and other entitlements
Collaborate with equipment sales teams to support tender responses and provide competitive service quotations.
Prepare for customer visits and performance reviews, including reporting and presenting service data and contract performance and identify future service opportunities
Secure signed agreements and purchase orders to ensure timely contract activation and service delivery
Identify and pass on feedback from the market and competitors to inform pricing strategies and contract positioning, contributing insights to quarterly sales strategy reviews
Generate and communicate leads to relevant GE HealthCare colleagues that help drive revenue growth

Maintenance Service Agreements and Contracts Administration

Prepare Maintenance Service Agreements (MSAs), including validating equipment, preparing proposals, processing addendums, and ensuring accurate setup and activation of agreements in back-office systems
Oversee the contractual negotiation process, including risk mitigation and coordination with legal and service teams to ensure compliance and protect business interests.
Coordinate with internal teams to implement Maintenance Service Agreements and ensure all billing, entitlement, and documentation details are correct.
Ensure Maintenance Service Agreement requirements are clearly communicated and implemented across internal teams.
Manage administrative activities related to the deinstallation of equipment, ensuring timely updates to billing systems and accurate reflection of changes in contract entitlements and invoicing.

Customer and Internal Enquiries

Take ownership of internal and customer queries, including invoice disputes, payment issues, and service entitlement questions, ensuring timely and professional resolution.
Respond to inbound calls and emails regarding service agreements, providing accurate information or escalating to relevant teams when necessary.
Deliver clear, professional communication—both written and verbal—to help customers understand their service coverage and resolve concerns.
Triage incoming customer enquiries by qualifying requests and directing them to the appropriate team (e.g., field sales, service support), ensuring efficient handling based on business rules and customer needs.
Respond to customer needs for reporting on supplier performance, contract KPIs, and other contract reporting.

Compliance

Operate in alignment with defined commercial processes to ensure continuous service coverage for customer equipment in a timely and proactive manner.
Ensure all contracts comply with regulatory, legal, and GE HealthCare policy requirements, supporting documentation accuracy and audit readiness.

CRM Activities and Data maintenance

Be responsible for driving data cleanliness, updating relevant systems to ensure accurate install base and customer records
Maintain accurate and up-to-date customer records, contact details and interactions in CRM systems
Manage the sales funnel by tracking leads and opportunities, maintaining stage and forecast accuracy, and leveraging CRM tools for forecasting, reporting, and driving pipeline health.

Teamwork and Collaboration

Work closely with the administrative support team to ensure all pre-administrative tasks—such as data entry and contract preparation are completed efficiently and accurately.
Foster a collaborative working environment by communicating clearly, sharing information proactively, and supporting team goals to drive overall sales and customer success.
Contribute to a collaborative team environment by supporting colleagues during periods of leave or high workload, ensuring continuity of service and maintaining momentum on shared goals.

Quality Specific Goals

Aware of and comply with the GE HealthCare Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
Complete all planned Quality & Compliance training within the defined deadlines
Identify and report any quality or compliance concerns and take immediate corrective action as required
Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs.
Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management Systems

Qualifications/Requirements

Minimum 2 years of proven sales experience in a Customer Sales Representative or Telesales role, preferably within a healthcare and/or technical sales environment.
Demonstrated ability to apply a sales methodology to develop a creative, solutions-oriented approach to sales challenges, with strong problem-solving and investigative skills
Experienced in cold calling, outbound communication, and delivering confident, in-person customer presentations.
Proficient with CRM platforms, reporting tools and administrative skills, including intermediate Excel, Microsoft Office, CRM tools (e.g., Salesforce), and the ability to interpret and utilize data and reports from various systems
Strong administrative skills with high attention to detail and accuracy, essential for preparing tailored sales proposals, and managing contract documentation
Strong customer focus with excellent communication, negotiation, and relationship-building skills.

Desired Characteristics

Ability to interpret tender documentation, terms and conditions, and detailed service entitlements, and clearly communicate relevant information to customers in a way that supports informed decision-making.
Ability to synthesize complex issues and communicate them in clear, simple messages
Strong networking skills and ability to build effective working relationships across the organisation
Experience working with administrative support teams and across different cultures

Self-starter with strong initiative and growth mindset
Proactive mindset with a keen eye for identifying inefficiencies and recommending sustainable process improvements to enhance productivity and quality.
Effective time management and ability to meet deadlines in high-pressure environments

Additional Information

Relocation Assistance Provided: No

Apply Now

Refine Your Search

pre contracts engineer jobs in parramatta, nsw

Service Sales Specialist

Senior FinOps Practitioner

Pre-Construction Cost Planner, APJC Data Center Capacity Delivery

Account Director, Maritime

Senior Customer Engineer - ANZ

Senior Partner Sales Manager - ANZ

Senior Project Controller

Principal Engineer - Cloud & DevOps

Staff Software Engineer

Solutions Engineer - Spend/ERP

Manager, Software Engineering

Principal Engineer - Azure Cloud & DevOps

Senior Software Engineer

Senior Manager, Software Engineering

Other jobs to consider

I want to receive the latest job alert for pre contracts engineer in parramatta, nsw

Related Searches

Explore jobs in more locations

Job Description Summary

Job Description

Additional Information

Job Seeker Tools

Employer Tools

Browse

Stay Connected