In-Demand Support analyst Jobs in Western Australia

IT Service Desk Analyst
DLA Piper —Perth WA
- Customer service
- Administrative experience
- Communication skills
4d
GIS Analyst
Western Power —Perth WA
- Part-time
- Data analysis skills
- No degree
- Business
- Parental leave
- Gym membership
9d
System Analyst - Success Factors
Macmahon Holdings Limited —Perth WA
- Monday to Friday
- Data analysis skills
- Communication skills
- Parental leave
- Fuel discount
GIS Analyst
Northern Star Resources Limited —Subiaco WA
- Full-time
- Microsoft Office
- Communication skills
- Health insurance
- Annual leave
6d
System Analyst
SPYDER INDUSTRIES AUSTRALIA —Collie WA
- $90,000 - $98,000 a year
- Full-time
- ERP systems
- In-person
- Communication skills
Quick Apply
3d
Field Water Quality Analyst
SGS —Perth Airport WA
- Full-time
- Communication skills
- Parental leave
Quick Apply
Analyst, Process and Mining Applications
Newmont Mining Corporation —Perth WA
- Scripting
- APIs
- Communication skills
Analyst Finance Business Partnership - Fixed Term Contract
South32 —Collie WA
- Contract
- Microsoft Excel
3d
LIMS Analyst
SGS —Perth Airport WA
- Full-time
- Laboratory
- Laboratory experience
- SQL
- Parental leave
Quick Apply
Market & Growth Analyst
Epiroc —Perth WA
- CRM software
- Microsoft Excel
- ERP systems
- Parental leave
9d
Senior Analyst, Forensics
BDO —Perth WA
- Full-time
- Microsoft Excel
- Research
- Analysis skills
- Health insurance
- On-the-job training
Business Analyst - Marketing Systems & Operations (Fixed Term, 12 Months)
Capricorn —Perth WA
- Full-time
- Hybrid work
- CRM software
- Sales
- Analysis skills
- Wellness program
- Parental leave
Quick Apply
Supply Analyst
Mineral Resources —Osborne Park WA
- Full-time
- Microsoft Excel
- Microsoft Office
- AI
BI and Data Platform Analyst
Northern Star Resources Limited —Subiaco WA
- Full-time
- Customer service
- SQL
- Analysis skills
- Health insurance
- Parental leave
Systems Analyst
Epic IT —North Perth WA
- $85,000 - $90,000 a year
- Full-time
- Epic
- AI
Quick Apply
3d
Marketing & Administration Assistant
CBRE —Perth WA
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Parental leave
12d
Bilingual Business Analyst
TechBiz Global GmbH —Perth WA
- Full-time
- Remote
- Bilingual
- Spanish
- English
Quick Apply
Commercial Pricing Analyst
Compass Group Australia —Perth WA
- Full-time
- Hybrid work
- Microsoft Excel
- Finance
- Analysis skills
Business Analyst
Northern Star Resources Limited —Subiaco WA
- Full-time
- Microsoft Excel
- Communication skills
- Health insurance
- Annual leave
4d
Data Governance Analyst | Senior Associate
PWC Australia —Perth WA
- Contract
- Writing skills
- Analysis skills
- Organisational skills
- Parental leave
4d

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IT Service Desk Analyst

DLA Piper -
Perth WA

Apply Now

Job Details

4 days ago

Qualifications

Customer service
Administrative experience
ServiceNow
Communication skills
Help desk

Full Job Description

We are looking for a customer-focused IT Service Desk Analyst to join our APAC IT team. This is a great opportunity for someone early in their IT career to develop their technical skills within a professional services environment.

As the first point of contact for IT support, you will provide guidance, troubleshoot issues, manage user access, and help colleagues get the most from our technology platforms. The role offers a mix of technical support, stakeholder engagement, and involvement in technology projects, providing excellent opportunities for learning and development.

Main duties and responsibilities

Providing first and second-line IT support via phone, remote access, and desk-side assistance
Managing and resolving service requests and incidents
Escalating complex issues to specialist teams when required
Supporting user account administration, including Active Directory and Microsoft environments
Assisting with new starter IT setup and equipment management
Contributing to IT projects and continuous improvement initiatives
Creating and maintaining technical documentation and support processes
Building strong relationships with colleagues across the business and wider IT team
Delivering an exceptional customer experience with every interaction

About you

Passionate about technology and delivering exceptional customer service
Experience in a Service Desk, Help Desk, Call Centre, or customer service environment is highly regarded
Recent IT graduates or candidates currently studying an IT-related qualification are encouraged to apply
Strong communication and interpersonal skills, with the ability to engage confidently with stakeholders at all levels
Excellent problem-solving skills, attention to detail, and a customer-focused approach
Proactive, adaptable, and able to manage competing priorities in a fast-paced environment
Collaborative team player with a positive attitude and willingness to learn
Exposure to Microsoft 365, Windows, Active Directory, ServiceNow, remote support tools, or legal applications will be highly regarded, but is not essential

About us

We're a global law firm helping our clients achieve their goals wherever they do business. Our pursuit of innovation has transformed our delivery of legal services. With offices in the Americas, Europe, the Middle East, Africa and Asia Pacific, we deliver exceptional outcomes on cross-border projects, critical transactions and high-stakes disputes.

For our people, that means a world of opportunity. You'll shape the future, have the freedom to seize opportunities, and discover your own path. Together, we unlock our potential and redefine what we can achieve.

At DLA Piper, diversity, equity, and inclusion is about creating a sense of belonging. We strive towards a workplace and culture where everyone feels that they belong, that their voice counts and that they can prosper in their career. For us, diversity is about the unique blend of talents, skills, experiences, and perspectives that make each of us an individual. We are committed to being accessible and accommodating any reasonable adjustments needed throughout the recruitment process to ensure an inclusive experience for all. If you need any support or adjustments, please let us know.

We recognise that people have responsibilities and interests outside of their career and that as a business, we all benefit from working flexibly. That's why we are open to agile working.

Where local legislation permits, we will conduct relevant pre-engagement screening checks prior to your first day.

Job Reference

8026

Function

Technology

Location

Perth, Australia

Apply Now

Refine Your Search

support analyst jobs in western australia

IT Service Desk Analyst

GIS Analyst

System Analyst - Success Factors

GIS Analyst

System Analyst

Field Water Quality Analyst

Analyst, Process and Mining Applications

Analyst Finance Business Partnership - Fixed Term Contract

LIMS Analyst

Market & Growth Analyst

Senior Analyst, Forensics

Business Analyst - Marketing Systems & Operations (Fixed Term, 12 Months)

Supply Analyst

BI and Data Platform Analyst

Systems Analyst

Marketing & Administration Assistant

Bilingual Business Analyst

Commercial Pricing Analyst

Business Analyst

Data Governance Analyst | Senior Associate

I want to receive the latest job alert for support analyst in western australia

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