In-Demand Program officer Jobs in Newcastle, Nsw

Student Administration Officer Complaints
TAFE NSW —Lake Macquarie NSW
- $97,771 - $105,290 a year
- Full-time
1d
Education Quality Officer
University of Newcastle —Callaghan NSW
- Full-time
- University
- Communication skills
- Teaching
- Health insurance
- Parental leave
1d
Design Lead
TAFE NSW —Newcastle NSW
- $181,324 a year
- Full-time
- Agile
- AI
- Communication skills
13d
Technical Support Officer
Allambi Care —Charlestown NSW
- Full-time
- Customer service
- Computer skills
- Communication skills
- Annual leave
14d
Guest Experience Officer
Port Stephens Council —Raymond Terrace NSW
- $35.04 - $37.65 an hour
- Part-time
- Hospitality
- Management
- Sales
- Parental leave
- Employee assistance program
10d
Qualified Teacher - Holiday Camp Leadership Role
Code Camp Ltd —Newcastle NSW
- $40 an hour
- Public holidays
- Education
- First Aid Certification
- Leadership
11d
Administration Officer
Ramsay Health Care —Gateshead NSW
- Full-time
- Writing skills
- Administrative experience
- Organisational skills
- Referral program
Quick Apply
Rental Sales Officer - Newcastle Airport
Redspot Car Rentals —Newcastle NSW
- Part-time
- Sales
- Customer service
- No experience needed
- Health insurance
- Gym membership
Quick Apply
Receptionist
Wandiyali —Elermore Vale NSW
- $70,629 a year
- Full-time
- Customer service
- Microsoft Office
- Databases
- Annual leave
- Opportunities for advancement
8d
Security Officer - Casual
Hunter New England Local Health District —Newcastle NSW
- $31.86 an hour
- Full-time
- First Aid Certification
- Communication skills
- Hospital experience
- Parental leave
- Employee assistance program
Rental Sales Agent
Europcar —Newcastle NSW
- Weekend availability
- Sales
- Customer service
- Communication skills
- Health insurance
- Parental leave
Yaaro Case Worker - 6-month fixed-term position (Identified role)
Wandiyali —Boolaroo NSW
- $70,629 a year
- Contract
- Case management
- Communication skills
- Annual leave
- Opportunities for advancement
14d
Casual After Hours Nurse Manager
Hunter New England Local Health District —Newcastle NSW
- $75.35 - $76.85 an hour
- Full-time
- Management
- No degree
- Leadership
- Parental leave
- Employee assistance program
5d
Psychology Officer (Psychologist) - Defence Force Recruiting (DFR)
Sonic HealthPlus —Newcastle NSW
- Experience working with children
- Employee assistance program
- Gym membership
Yimaliko (DFV YPP) Clinician
Wandiyali —Boolaroo NSW
- $113,821 a year
- Full-time
- Management
- Databases
- Administrative experience
- Opportunities for advancement
14d
Career Medical Officer, Neonatal Intensive Care Unit - John Hunter Children's Hospital
Hunter New England Local Health District —Newcastle NSW
- $185,269 - $220,018 a year
- Full-time
- Patient care
- Communication skills
- Hospital experience
- Employee assistance program
Commercial Advisor | Defence Aerospace Program
Amentum —Newcastle NSW
- Full-time
- Hybrid work
- No degree
- Communication skills
- Employee discount
Quick Apply
Registered Nurse - Incentives Offered
Hunter New England Local Health District —Newcastle NSW
- $81,748.17 - $114,771.98 a year
- Full-time
- Patient care
- Acute care experience
- Communication skills
- Annual leave
- Parental leave
Technical Officer Scientific - Nursing (Newcastle)
TAFE NSW —Newcastle NSW
- $80,246 - $88,576 a year
- Part-time
- Nursing
- Medication administration
- Administrative experience
5d
Staff Specialist / Visiting Medical Officer - Anaesthesia
Mediix —Newcastle NSW
- Part-time
- Employee assistance program
Quick Apply

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program officer jobs near newcastle, nsw

Student Administration Officer Complaints

TAFE NSW -
Lake Macquarie NSW

Apply Now

Job Details

Permanent | Full-time
$97,771 - $105,290 a year
1 day ago

Qualifications

Working with Children Check

Full Job Description

TAFE NSW Life-Changing Careers

Student Administration Officer Complaints

Location negotiable (subject to campus availability)

Permanent full-time position + Talent Pool

$110,972 – $119,506 salary package - includes base salary ($97,771 - $105,290), plus employer’s contribution to superannuation and annual leave loading

At TAFE NSW, we are dedicated to life-changing impact

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish.

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work, and inspire our performance.

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools, ongoing training and professional development, health and wellbeing programs, and a 35-hour working week with a variety of flexible working options.

About the role

The Student Administration Officer Complaints is responsible for performing a range of customer support and administrative activities to support the implementation of best practice complaints management policy and processes, including reviews, responses, and escalation processes to optimise case management and resolutions. The role provides support and assistance in relation to complaints from domestic and international TAFE NSW students, community members, stakeholders, and members of the public, ensuring timely and effective case management and resolution outcomes.

This is a permanent full-time position, with the location negotiable subject to campus availability. In addition, this recruitment process will be used to establish a talent pool for upcoming Student Administration Officer Complaints opportunities that may arise.

About you

You have experience in coordinating the receipt, investigation, and response to customer complaints and feedback, and working with stakeholders to strengthen performance against legislative requirements and improve the customer experience.

You thrive in a high-volume environment, working with competing priorities and ensuring you meet service level agreements. You are confident working independently with limited guidance, making decisions using sound judgement and expertise, and escalating issues where required.

You have demonstrated ability to identify areas for continuous improvement to the provision of complaint services within business units, developing and supporting the implementation of associated templates, tools, systems, and processes.

To find out more about the role, click to view the Role Description.

Our commitment to diversity, equity and inclusion

TAFE NSW is committed to building a culturally safe and inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from all backgrounds and encourage you to apply. If you require adjustments during the recruitment process, please contact our Talent Acquisition Advisor listed below.

To apply for this role, click 'apply now' and provide:

Your current resume
A response to the below targeted question when prompted in the application form (max. 300 words)

Targeted Question: Provide an example of a time when you had to work with multiple stakeholders to resolve a complaint. How did you balance their differing priorities while ensuring a positive outcome

A career of life-changing impact awaits you. Apply now!

Applications close: Sunday 6 September at 11.55pm AEST

Additional Information:

General recruitment and adjustment enquiries: Please contact Sarah Aitchison, Talent Acquisition Advisor via email at [email protected] or call 0435 078 206.

Role-specific enquiries: Please contact Cheyne Jones, Manager Complaints & Resolutions Branch via email at [email protected]

For support with preparing your application and understanding the recruitment process, visit our Application Process page, and explore the helpful resources available through I Work for NSW.

This is a child-related position. Successful candidates must hold a valid NSW Working with Children Check (WWCC) prior to commencing. TAFE NSW will also conduct an Australian National Criminal Record Check on the preferred applicant as part of the pre‑employment process.

To be eligible for a position at TAFE NSW, you must be an Australian citizen, a permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport.

A talent pool, valid for 18 months, may be created for this position and used to fill future vacancies.

Location is negotiable across our TAFE NSW campuses. Please note that preferred campus location is not guaranteed and is subject to campus availability at the time of offer.

Considering a move to Regional NSW? The Welcome Experience is a free service offering personalised support to help you settle in, connecting you with local communities, essential services, and lifestyle opportunities.

Apply Now

Refine Your Search

program officer jobs in newcastle, nsw

Student Administration Officer Complaints

Education Quality Officer

Design Lead

Technical Support Officer

Guest Experience Officer

Qualified Teacher - Holiday Camp Leadership Role

Administration Officer

Rental Sales Officer - Newcastle Airport

Receptionist

Security Officer - Casual

Rental Sales Agent

Yaaro Case Worker - 6-month fixed-term position (Identified role)

Casual After Hours Nurse Manager

Psychology Officer (Psychologist) - Defence Force Recruiting (DFR)

Yimaliko (DFV YPP) Clinician

Career Medical Officer, Neonatal Intensive Care Unit - John Hunter Children's Hospital

Commercial Advisor | Defence Aerospace Program

Registered Nurse - Incentives Offered

Technical Officer Scientific - Nursing (Newcastle)

Staff Specialist / Visiting Medical Officer - Anaesthesia

I want to receive the latest job alert for program officer in newcastle, nsw

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