In-Demand Customer support technical specialist Jobs in Parafield, Sa

Lead Team Lead Operations Coordinator
Employment Hero —Edinburgh SA
- Full-time
- Analysis skills
- AI
- Communication skills
4h
Technology Advisory Manager - Emerging Tech, Architecture & Education
KPMG Australia —Greater Adelaide SA
- Full-time
- Azure
- PMP
- AWS
- Parental leave
Quick Apply
Fibre Network Designer
Vocus —Adelaide SA
- Full-time
- Hybrid work
- CAD
- Bachelor's degree
- Negotiation
- Parental leave
- Fuel discount
Quick Apply
Visual Merchandising Specialist | Adelaide
Lululemon —Greater Adelaide SA
- Weekend availability
- Sales
- Customer service
- Merchandising
- Annual leave
- Employee discount
12d
ServiceNow Developer
Capgemini —Greater Adelaide SA
- Full-time
- Hybrid work
- Administrative experience
- Scripting
- AI
Medical Scientist Nightshift - MOD
SA Health —Greater Adelaide SA
- Full-time
- Laboratory experience
- Time management
- Annual leave
- Employee assistance program
12d
Lead SCADA Engineer
Yokogawa —Greater Adelaide SA
- Full-time
- IT
- AI
Systems Engineer Opportunities – Defence and Advanced Technology
Lockheed Martin Australia —Mawson Lakes SA
- Full-time
- Hybrid work
- Analysis skills
Field Service Technician- FIFO
Onsite Rental Group PTY Ltd —Greater Adelaide SA
- Full-time
- Customer service
- Communication skills
- Profit sharing
- Employee assistance program
Quick Apply
Senior Engineer - Secondary
Consolidated Power Projects Australia —Greater Adelaide SA
- Full-time
- No degree
- Communication skills
- Work from home
- Employee assistance program
Quick Apply
Engineer - Secondary (High Voltage Substations)
Consolidated Power Projects Australia —Greater Adelaide SA
- Full-time
- No degree
- In-person
- Communication skills
- Work from home
- Parental leave
Quick Apply
Senior Hardware Engineer (Mechanical)
Ultra Maritime —Greater Adelaide SA
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Schematics
Asset Maintenance Engineer - Electrical
Adelaide Airport —Adelaide Airport SA
- Full-time
- Management
- Data analysis skills
- Microsoft Office
Field Service Technician/ Forklift Mechanic
Crown Equipment —Wingfield SA
- Full-time
- Mechanic experience
- Customer service
- Forklift
- Health insurance
- Employee assistance program
Quick Apply
Field Forklift Mechanic/Service Technician
Crown Equipment —Salisbury SA
- Full-time
- Mechanic experience
- Customer service
- Forklift
- Health insurance
- Employee assistance program
Quick Apply
Senior Tax Accountant
Elders —Greater Adelaide SA
- Full-time
- Finance
- Bachelor's degree
- Business

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Lead Team Lead Operations Coordinator

Employment Hero -
Edinburgh SA

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Job Details

Full-time | Contract
4 hours ago

Qualifications

Incident management
Analysis skills
Incident response
DNS
AI
Communication skills

Full Job Description

AI Job Summary

Must hold a current TSPV Security Clearance and be willing to undergo OSA before commencement.
Experience coordinating complex operational activities across multiple teams and stakeholders in a fast-paced setting.
Strong written/verbal skills; prepare executive reports/briefs and deliver clear stakeholder communications.

Role Type

On-site • Contract • Full-time • Mid-level Senior

Description

About Us

IAG Defence & National Security (DNS) is part of IAG, a specialist advisory firm supporting complex infrastructure, Defence and national security programs across Australia.

Our DNS team works closely with Commonwealth agencies and industry partners to deliver specialist expertise into nationally significant programs. Our success depends on our ability to identify, engage and mobilise highly specialised talent quickly and effectively. IAG is recognised as Veteran Friendly Employer under the Veteran Employment Program.

The Role

Based in Edinburgh, South Australia, we are seeking an experienced Operations Coordinator to support the coordination of operational activities within a fast-paced and highly collaborative environment.

This role is responsible for planning and coordinating operational workflows, managing escalations, supporting incident response activities, and ensuring effective communication across a broad range of stakeholders.

Working closely with technical teams, leadership and customers, you will coordinate activities across multiple work areas, assist in the management of operational incidents, and support the delivery of timely and effective responses to complex issues. You will play a key role in facilitating stakeholder engagement, preparing operational reports and briefings, and supporting decision-making through the analysis and communication of critical information.

The role also involves contributing to incident management processes, reviewing service disruptions and availability issues, identifying trends and risks, and supporting the implementation of remedial actions and continuous improvement initiatives. This is an excellent opportunity for a professional who thrives in operational environments where coordination, communication and sound judgement are critical.

About You

You are an experienced operations, incident management or service delivery professional (TSPV cleared) with a proven ability to coordinate complex activities across multiple teams and stakeholders. You are highly organised, adaptable and capable of managing competing priorities while maintaining a focus on operational outcomes.

You possess strong written and verbal communication skills and have experience preparing executive-level reports, briefs, situation updates and stakeholder communications. You are comfortable translating complex technical or operational information into clear, concise messaging tailored to a range of audiences, including senior leaders.

You are a confident stakeholder manager with the ability to build productive relationships, negotiate outcomes and influence decision-making across diverse groups. Your collaborative approach enables you to effectively coordinate activities, facilitate engagements and support successful operational outcomes.

You have strong analytical and investigative skills, with the ability to assess complex information, determine the significance and impact of incidents or service disruptions, and provide well-considered recommendations for corrective action. Experience supporting incident response, operational coordination, service management or cyber security environments will be highly regarded.

To be successful, you will demonstrate sound judgement, resilience under pressure and a proactive approach to problem solving within a dynamic and mission-focused environment.

Mandatory Requirement: Candidates must hold a current TSPV Security Clearance and be willing to undergo an Organisation Suitability Assessment (OSA) prior to commencement.

What we offer

With offices in Perth, Brisbane, Melbourne, Sydney, and Canberra, we’re a tight-knit team, working across some of Australia’s most critical infrastructure and Defence projects. We come from diverse backgrounds and pride ourselves on our flexible, supportive and collaborative team culture. We can offer great work, great people, great culture, great conditions, and an all-round great time, whilst you go about developing a great career in this space.

As part of IAG, you’ll be joining a team of more than 250 professionals’ working across a range of integrated workstreams in a friendly and approachable environment.

Apply Now

Refine Your Search

customer support technical specialist jobs in parafield, sa

Lead Team Lead Operations Coordinator

Technology Advisory Manager - Emerging Tech, Architecture & Education

Fibre Network Designer

Visual Merchandising Specialist | Adelaide

ServiceNow Developer

Medical Scientist Nightshift - MOD

Lead SCADA Engineer

Systems Engineer Opportunities – Defence and Advanced Technology

Field Service Technician- FIFO

Senior Engineer - Secondary

Engineer - Secondary (High Voltage Substations)

Senior Hardware Engineer (Mechanical)

Asset Maintenance Engineer - Electrical

Field Service Technician/ Forklift Mechanic

Field Forklift Mechanic/Service Technician

Senior Tax Accountant

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