At impact.com we're passionate about our people and our technology, and are obsessed with customer success. Working together helps us to grow rapidly, to win, and to serve the largest brands in the world.
We transform the way our clients manage, track, optimise and measure all types of partnerships, including traditional affiliates, influencers, commerce content publishers, B2B, and more.
Our powerful, purpose-built platform makes it easy for businesses to scale an ecosystem of partnerships with the brands and communities their customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go.
We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and you enjoy working with fun and talented people from all over the world, then this could be the place for you!
The Channel Partnership Manager ANZ is responsible for the overall growth of impact.com's agencies and tech partners in the region and for building and maintaining effective commercial relationships to achieve and exceed targeted pipeline and revenue goals.
You will manage inbound and outbound agency referrals, drive growth and adoption of the impact.com Agency partner program, deliver agency onboarding, education, in market training and enablement and business reviews.
You're a key conduit between our Agency and Tech partners and the go-to-market Sales and Marketing teams and a liaison to our Customer Success and Publisher Development teams. This role is fundamental to the success of the go-to-market sales team, driving primarily new customer logos as well as growth from existing customers via cross-sell opportunities, and upgrades.
Our ambition is to expand the partnership ecosystem by deeply understanding our customers' needs, providing true business value and working together for long term partnership success.
We are looking for a self starter with the motivation and drive to become elite. A growth mindset and coachability are essential for success at impact.com.
- Plan and execute within your assigned territory of agency and partner accounts, driving a balanced approach across SMB, Mid-Market and Enterprise level prospects.
- Meet and exceed individual pipeline and bookings targets through new prospects and by growing existing customers
- Master the lead indicators of the impact.com sales process such as generating minimum visible pipeline, accurate forecasting, driving value alignment with agencies, partners and prospects and securing win:win commercial outcomes
- Have the ability to navigate and manage short, medium and complex long term sales-cycles with a range of different personas within agencies, technical partners and with prospects as required.
- Be a highly effective communicator and stakeholder manager and have the ability to plan ahead to deliver required outcomes
- Develop and implement channel partner programs for agency and tech partners including marketing initiatives, events, lunch and learns and workshops
- Execute all impact.com systems and tools to the highest standard, ensuring customer records are timely and complete
- Have a commitment to consistently building own knowledge base around the performance marketing and partnerships ecosystem and impact.com's role within it
- Other duties as assigned by the Company
- Must have at least 3+ years successful commercial experience with evidence of consistent performance and target attainment within a sales / SaaS organisation
- 1+ years minimum experience working with agencies and technical partners
- A network of agency contacts would be advantageous
- Digital marketing, particularly performance / affiliate marketing ecosystem knowledge preferred
- Understanding of sales methodologies such as MEDDPICC
- Experience with sales and outbound communication tools (such as Salesforce, Salesloft etc)
- Have a customer orientation and desire to see customer success for the long term
- Demonstrable positive attitude, individual drive and persistence
- Have exceptional problem-solving, objection handling, networking and presentation skills
- Be curious, tenacious and resilient with a growth mindset and coachability
- A team player who fosters collaboration through open communication and takes personal ownership and accountability
- Unlimited PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
- Training & Development - learning the advanced partnership automation products
- Flexible work hours
- Private Health Insurance
- Internet Allowance
- Casual work environment
- Mental Health aware via Modern Health
- Free Affiliate & Partnerships Industry Fundamentals Certification by PXA
All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.
