Senior Advisor: Diversity, Equity and Inclusion (DEI)
Clerk Grade: 09/10
Salary Range: $129,464 - $142,665 + super
Employment Type: Full-Time, Temporary Opportunity with possibility of extension (6 July 2026 to 9 April 202. A Talent Pool will be created from this process for future temporary and ongoing opportunities.
Location: Hybrid opportunity located in Sydney, with some travel to Gosford and Parramatta for team meetings (flexible working arrangements, including days at an approved workplace, office, or related site, will be discussed and agreed in line with the Department of Customer Service (DCS) Flexible Working Policy).
Do you have a proven track record in delivering diversity workforce strategies in large, complex organisations? Do you thrive on creating impactful initiatives? If so, we have an amazing opportunity for you!
The Opportunity
As a Senior Advisor in the DEI space, you will be a problem-solver, accountable for drawing on diverse perspectives and experience to design and implement innovative initiatives that embed inclusion at the core of our people and culture agenda. Your expertise in diversity, equity, inclusion, and belonging will be critical in driving enterprise-wide impact.
Key Responsibilities
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Expert Advisor: Provide expert advice and support to the business, HR colleagues, and senior leaders on DEI matters. Stay up to date with DEI research, trends, and People and Culture practices.
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Service Delivery: Develop and implement DEI strategies and initiatives across the organisation. Monitor and report on DEI metrics and progress to stakeholders
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Collaborative Partner: Foster relationships with employee representative groups and public sector stakeholders to promote inclusion and celebrate diversity.
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Workstream Lead: Lead workstreams using design thinking, human-centred design, and/or conversational design approaches.
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Inclusive Communicator: Actively listen to others and respond with sensitivity, understanding, and respect.
About the team
At DCS, we are passionate about serving our customers—the 8+ million citizens of NSW. By putting the customer at the centre of all programs and initiatives, we are transforming the way government interacts with the people of NSW.
The People Innovation and Experience (PIE) team sits within People and Culture and works across the department on strategic initiatives aimed at making a positive difference in people’s working lives. You will be one of four highly impactful practice leads reporting to the Director, PIE.
If this resonates with you, we would love you to join us in our endeavour!
So Why Join Us?
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Supportive Culture: Be part of a team that prioritises psychological safety, trust, and inclusion.
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Work-Life Balance: Benefit from flexible and hybrid working arrangements that support your work-life balance.
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Dynamic Environment: Work in a fast-paced, ever-evolving organisation that values innovation, learning, and a growth mindset.
If you’re ready to make a difference, apply now and be part of our transformative journey.
To be successful in this role you will have:
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A proven track record in designing and delivering DEI initiatives in a fast-paced, agile project environment
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Expertise in driving positive change with measurable outcomes
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Excellent stakeholder engagement and project management skills in a changing global context
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Demonstrated HR capability, with sound knowledge of DEI research, trends, and practices
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Strong knowledge of equity, diversity, and inclusion best practices and anti-discrimination legislation
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Advanced analytical and data-driven decision-making skills
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Relevant tertiary qualifications in HR, organisational development, employee experience, or equivalent work experience
What we need from you:
Please click on the link below and attach your resume (maximum 5 pages) and cover letter (maximum 2 pages). In your cover letter, please share your motivation for applying for this position, your relevant skills, and a recent example where you successfully led an operations team in the deployment of large-scale programs or projects.
For any enquiries about the role, please contact Iris Rattley, Associate Director, at
[email protected] or Alana Perish, Senior Advisor, at
[email protected] (both within Diversity, Equity and Inclusion, People Innovation and Experience).
Salary Grade 09/10, with the base salary for this role starting at $129464 base plus superannuation
For enquiries relating to recruitment please contact Rodrigo Sandoval via
[email protected].
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.
Closing Date: Friday, June 26th, 2026 at 10:00 am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact
[email protected].
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process
