In-Demand Shift leader Jobs in Werribee Vic

National Operations Centre (NOC) Operator
Challenger Security —Port Melbourne VIC
- Part-time
- Hospitality
- Customer service
- Microsoft Office
- Employee assistance program
11d
Assistant Venue Manager
Yo-Chi —Highpoint Shopping Centre VIC
- Full-time
- Leadership
9d
Concrete Batcher / Despatcher (Plant Manager)
Central Pre-Mix Concrete —Deer Park VIC
- Full-time
- Customer service
- Construction
- Communication skills
- Parental leave
- Employee assistance program
3d
Educator (Outside School Hours Care) in Sydenham
Kelly Club Australia Pty Ltd —Sydenham VIC
- $27 - $32 an hour
- Part-time
- Working with children
- First Aid Certification
- Communication skills
Quick Apply
CONNOR Assistant Store Manager - Watergardens, VIC
CONNOR —Taylors Lakes VIC
- Full-time
- Sales
Rental Sales Agent
Europcar —Sunshine West VIC
- Weekend availability
- Sales
- Customer service
- Communication skills
- Health insurance
- Parental leave
Cleaning and Trolley Collection
Coles Supermarkets —Maribyrnong VIC
- Weekend availability
- No experience needed
- Outdoor work
- Employee assistance program
- Gym membership
CONNOR Assistant Store Manager - Watergardens, VIC
Connor Clothing —Taylors Lakes VIC
- Sales
Site WHS Manager, Workplace Health & Safety
Amazon Commercial Services Pty Ltd - F47 —Ravenhall VIC
- Full-time
- Bachelor's degree
- Manufacturing
Speech Pathologist
Early Start Australia —Werribee VIC
- Full-time
- Working with children
- Leadership
- Communication skills
- Annual leave
Quick Apply
Plant Operator / Maintainer
Adbri —Yarraville VIC
- Full-time
- Maintenance
- Manufacturing
- Annual leave
- Parental leave
Casual Charter Drivers
Transit Systems Victoria —West Footscray VIC
- Communication skills
- Employee discount
8d
Crew - GYG Port Melbourne
Guzman y Gomez —Port Melbourne VIC
Quick Apply
Team Member Highpointlvl1
Nandos —Maribyrnong VIC
- Part-time
- No experience needed
11d
Personal Trainer & Fitness Coach - Fernwood Tarneit
Fernwood Fitness —Tarneit VIC
- Weekend availability
- First Aid Certification
Head Chef
OKAMI MELTON PTY LTD —Melton South VIC
- $72,000 - $80,000 a year
- Full-time
- Culinary experience
- Cooking
- In-person
- Employee discount
- Free food
Quick Apply
Sonographer
Healius —Werribee VIC
- Weekend availability
- Communication skills
- Health insurance
- Employee assistance program
Night Shift Maintenance Technician (Electrical / Mechanical)
Adbri —Yarraville VIC
- Full-time
- Maintenance
- Manufacturing
- Communication skills
- Parental leave
- Employee assistance program
10d
Mechanical Engineering Technician
JBS Australia Pty Ltd —Brooklyn VIC
- $79,500 - $90,000 a year
- Overtime
- Welding
- In-person
- Manufacturing
- Health insurance
- Employee discount
Quick Apply
2d
Senior Mental Health Clinician - Youth Access Team
The Royal Melbourne Hospital —Footscray VIC
- Part-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance program

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National Operations Centre (NOC) Operator

Challenger Security -
Port Melbourne VIC

Apply Now

Job Details

Permanent | Part-time
11 days ago

Benefits

Employee assistance program

Qualifications

Hospitality
Customer service
Microsoft Office
Security Licence
Commercial cleaning
Communication skills

Full Job Description

About the Role

Our National Operations Centre Operator (NOC) is the central support hub for all Challenger divisions across Australia - including Security, Commercial Cleaning, Hospitality, Food Manufacturing, and Health & Aged Care.

As a NOC Operator, you will handle incoming calls, monitor activity across multiple client sites, and coordinate service requests in real time. This role suits someone who is organised, confident on the phone, and able to juggle multiple tasks while maintaining accuracy and professionalism.

This is a fast-paced, office-based position that operates on a rotating roster across days, afternoons, nights, weekends, and public holidays. You’ll work collaboratively with operational teams nationwide to ensure smooth, safe, and efficient service delivery.

Roster: You will be working night shifts

Key Responsibilities

Call Handling & Communication

Answer and manage high volumes of calls from clients, staff, and internal teams.
Act as the central point of contact for operational updates, service requests, and urgent enquiries.
Communicate clearly and professionally via phone, email, and internal systems.

Operational Coordination

Monitor security, cleaning, and hospitality operations across Challenger sites.
Log, prioritise, and assign tasks or incidents in line with SOPs and SLAs.
Coordinate staff dispatch when required and escalate high-priority matters to management.
Track progress and ensure follow-up actions are completed.

Incident Management

Receive, record, and categorise incidents, complaints, and operational issues.
Assess urgency and escalate critical matters promptly.
Maintain accurate, detailed logs for reporting and compliance.

Reporting & Administration

Prepare daily and ad hoc operational reports.
Maintain accurate communication notes, incident logs, and task records.
Support compliance by ensuring documentation and reporting standards are met.

Customer Service

Provide friendly, professional, and solution-focused service to internal and external stakeholders.
Address client enquiries and concerns promptly.
Contribute to continuous improvement of operational processes.

Skills & Experience

Current Victorian Security Licence (Control Room endorsement essential).
Experience in a NOC, operations centre, or call-centre environment (desirable).
Strong phone communication skills with the ability to manage competing priorities.
High attention to detail with accurate data entry and incident logging.
Ability to remain calm, organised, and effective during busy periods or emergencies.
Comfortable working across multiple systems and platforms (monitoring, ticketing, MS Office).
Reliable, proactive, and able to follow established procedures.

Why Join Us:

Competitive Remuneration: An hourly paid role with consistent fortnightly pay and remuneration aligned to the responsibilities of the position.
Employee Benefits Program: Through Flare Benefits, access exclusive discounts on everyday essentials and major brands like Woolworths, Amazon, and more.
Career Progression: We invest in our people, offering clear pathways for growth, internal promotions, and leadership opportunities.
Learning & Development: Ongoing training, online modules, and skill-building resources to help you excel in your current role and prepare for your next.
Supportive Workplace Culture: Join a team led by approachable, hands-on leaders who are committed to your success.
Employee Assistance Program (EAP): Confidential, professional mental health and wellbeing support available 24/7 for you.

Who we are:

Challenger Services Group is an award-winning national industry leader, providing outsourced service solutions to a number of critical industries. Our prime coverage is within Sydney, Melbourne, Brisbane, and the Gold Coast. We specialise in servicing commercial cleaning, hospitality, food and beverage, food production, government, education, and aged care environments.

How to Apply:

We appreciate your interest in joining Challenger Services. If your application is shortlisted, we will invite you for an interview to discuss the role further.

Challenger Security is an equal opportunity employer, and we strongly encourage applications from Aboriginal and Torres Strait Islander candidates.

Individuals with control room, customer service and in-depth knowledge of operating systems are encouraged to apply

Apply Now

Refine Your Search

shift leader jobs in werribee vic

National Operations Centre (NOC) Operator

Assistant Venue Manager

Concrete Batcher / Despatcher (Plant Manager)

Educator (Outside School Hours Care) in Sydenham

CONNOR Assistant Store Manager - Watergardens, VIC

Rental Sales Agent

Cleaning and Trolley Collection

CONNOR Assistant Store Manager - Watergardens, VIC

Site WHS Manager, Workplace Health & Safety

Speech Pathologist

Plant Operator / Maintainer

Casual Charter Drivers

Crew - GYG Port Melbourne

Team Member Highpointlvl1

Personal Trainer & Fitness Coach - Fernwood Tarneit

Head Chef

Sonographer

Night Shift Maintenance Technician (Electrical / Mechanical)

Mechanical Engineering Technician

Senior Mental Health Clinician - Youth Access Team

I want to receive the latest job alert for shift leader in werribee vic

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