About the Role
We are seeking a highly organised and proactive Office Administrator to make a difference daily by providing professional and high-level administrative support to the Asset Preservation Team within the Infrastructure Directorate. This role plays a critical part in supporting the delivery of Council's Asset Preservation functions, ensuring Council assets are protected throughout private development, demolition and building activities.
As the central office coordination point for asset protection applications, inspections, correspondence and customer enquiries, you will work closely with internal stakeholders, developers, builders, contractors and residents to help drive continuous improvement and ensure efficient administration and exceptional customer service outcomes.
This is a permanent full-time role based at Knox Civic Centre. We support flexible working arrangements while ensuring operational needs of the role are met.
This is a Band 5 classified role (under the Knox City Council Enterprise Agreement). Remuneration will be $80,377.95 to $93,517.76 gross per annum (depending on experience) plus superannuation in accordance with the Superannuation Guarantee.
What you will bring to this role
- Highly organised, proactive and detail-oriented, with a strong focus on achieving team outcomes and meeting service standards.
- Proven financial administration skills, including invoice processing, fee and bond reconciliation, purchasing support and financial record management.
- Proficiency in data entry, database management and corporate systems, with the ability to maintain accurate records and produce meaningful reports.
- Strong ability to coordinate applications, inspections, service requests and administrative processes while managing competing priorities.
- Excellent customer service skills with the ability to effectively liaise with residents, builders, developers, contractors and internal stakeholders.
- Well-developed written and verbal communication skills, with the ability to build and maintain positive working relationships.
- Commitment to continuous improvement, with the ability to identify efficiencies, streamline processes and contribute to enhanced service delivery.
- Understanding of Local Laws, Asset Protection requirements and compliance or enforcement administration processes would be beneficial.
About You
- Experience in local government, compliance, infrastructure, construction, asset preservation or regulatory services highly regarded.
- Ability to manage sensitive matters with discretion, professionalism and sound judgement.
- Strong stakeholder engagement skills, with the ability to effectively liaise with residents, builders, developers, contractors and internal teams.
- Able to coordinate multiple workflows and meet deadlines in a fast-paced environment.
- Advanced Microsoft Office skills and the ability to quickly learn and utilise specialised corporate systems and databases.
- Proactive, solutions-focused approach with a commitment to continuous improvement and high-quality customer service
- Ability to work both independently and collaboratively while building productive working relationships.
How to apply
Please submit your application, including your resume and cover letter by 11:45pm on Sunday 21 June 2026.
All applications must be made via the online portal. No applications direct to the hiring manager will be considered.
For further information on this role please contact Dwayne Johnson, Team Leader Asset Preservation, at [email protected] or on 03 9298 8517.
A link to the position description can be found in the job listing on our Knox City Council Jobs and Careers page.
Please note: Candidates will be shortlisted as applications are received and this role may close earlier than the anticipated closing date.
Why work at Knox
Discover your future at Knox City Council, where you will deliver meaningful impact, find great opportunities and work with committed people to shape our community. As an employee of Knox, you can enjoy:
- Accrued or rostered days off available for full-time roles, depending on operational requirements;
- Broad range of leave options including up to 16 weeks' primary and up to 4 weeks secondary parental leave;
- Salary sacrifice option for Council-owned childcare fees;
- Opportunities to take on temporary roles or work in different teams to build skills and support career growth;
- Support towards further study;
- 50% off Knox Leisureworks memberships;
- Employee Assistance Program (EAP) for support in managing personal and work-related challenges.
To find out more about the benefits of working at Knox City Council, visit knox.vic.gov.au/why-work-knox
Our commitments
Knox City Council is an Equal Opportunity Employer that is committed to providing a workplace that embraces diversity and inclusion. We are committed to a positive, barrier-free recruitment process. If you have any support or access requirements, we encourage you to advise us at the time of application.
Knox City Council has zero tolerance for child abuse and all forms of harm to children. All children and young people who access our services, programs, events and facilities have the right to feel safe and be safe. This includes spaces owned or managed by Council. We take the wellbeing and safety of children and young people in our care seriously. We maintain a child safe organisation by embedding the protection of children into everyday thinking and practice. All Knox City Council employees, contractors and volunteers are responsible for ensuring children and young people are valued, heard and protected from abuse.
Knox City Council acknowledges our offices are located on the traditional lands of the Wurundjeri Woi-wurrung and Bunurong people of the Kulin Nation.
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