In-Demand Software support analyst | application | Jobs in Melbourne, Vic

Service Desk & Desktop Analyst
MEGT Australia —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Customer service
- Communication skills
- Health insurance
- Parental leave
13h
AI Enablement Analyst
VicRoads —Melbourne VIC
- Up to $110,000 a year
- Full-time
- Remote
- DevOps
- No degree
- Agile
- Work from home
- Parental leave
8d
Platform Delivery and Quality Assurance Manager
Department of Education —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Salesforce
- Writing skills
- Agile
10h
Business Analyst – Alpha Data Platform, Charles River Development, AVP
State Street —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Writing skills
Configuration Analyst
BMT —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Engineering
- Microsoft Office
- Employee assistance program
Quick Apply
Mainframe Software Developer
Accenture —Melbourne VIC
- Full-time
- Computer Science
- DevOps
- SQL
Associate AI Engineer
Karbon —Melbourne VIC
- Azure
- Doctoral degree
- Computer Science
- Annual leave
- Parental leave
Quick Apply
Senior Technical Analyst
Accenture —Melbourne VIC
- Full-time
- APIs
- Agile
- Communication skills
- On-the-job training
- Parental leave
14d
Product Owner
Cm3 —Melbourne VIC
- Full-time
- No degree
- Agile
1d
Salesforce Developer
Accenture —Melbourne VIC
- Full-time
- Salesforce
- DevOps
- APIs
Senior Tax Technology Analyst (Transformation) | National
Deloitte —Melbourne VIC
- Azure
- SQL
- APIs
- Parental leave
Senior Financial Analyst, Group Reporting (15-month)
Australia Post —Richmond VIC
- Full-time
- Microsoft Excel
- Data analysis skills
- Recruiting
7d
Supply Chain SME
Endeavour Group —Richmond VIC
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
7d
Senior CSOC Analyst (Japanese & English speaking)
Fastly —Melbourne VIC
- Every weekend
- Software troubleshooting
- English
Quick Apply
Salesforce Developer (Australian Citizen required)
Accenture —Melbourne VIC
- Full-time
- Salesforce
- DevOps
- APIs
Data Analysis - Oracle
Fujitsu —Melbourne VIC
- Contract
- Azure
- Oracle
- Data analysis skills
Solutions Architect, APAC
PMY Group —Melbourne VIC
- Remote
- Azure
- Computer Science
- DevOps
Senior Software Engineer (.NET Developer)
Ippon Technologies —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- AWS
- Agile
Quick Apply
Client Financial Management Specialist
Accenture —Melbourne VIC
- Full-time
ServiceNow Developer
Capgemini —Melbourne VIC
- Full-time
- Hybrid work
- Administrative experience
- Scripting
- AI

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software support analyst | application | jobs near melbourne, vic

Service Desk & Desktop Analyst

MEGT Australia -
Melbourne VIC

Apply Now

Job Details

Full-time
13 hours ago

Benefits

Extended annual leave
Leave encashment
Health insurance
Parental leave
Employee assistance program
Referral program
Salary packaging
Insurance services

Qualifications

Management
Customer service
Microsoft Exchange
Technical support
Communication skills
Intune
Help desk
VPN

Full Job Description

The Opportunity

Located at either our Ringwood VIC or Milton QLD office, this role reports to the IT Service Desk Team Leader and is primarily responsible for providing quality Level 1-3 (depending on experience) high-quality technical support to employees across MEGT.

This is a great opportunity for a customer-focused IT professional looking to build on their Service Desk experience, broaden their technical skills and continue developing their career in a collaborative environment.

Deliver exceptional IT support and customer service to employees across the organisation
Troubleshoot and resolve hardware, software, device and access-related issues
Provision, deploy and support laptops, mobile devices and business applications
Manage incidents and service requests through our ticketing system
Support technology upgrades, device rollouts and continuous improvement initiatives
Create and maintain knowledge articles and support documentation
Contribute to reporting, asset management and service delivery improvements
Provide after-hours support when required

About you

You're someone who genuinely enjoys helping people, solving problems and delivering a great customer experience. You thrive in a collaborative environment, communicate confidently with a wide range of stakeholders, and are eager to contribute developing your technical skills. You’ll bring:

1-3 years’ experience working on an IT Help Desk, Service Desk or MSP environment
Strong customer service skills and a passion for supporting end users
Knowledge of Microsoft Cloud platforms (M365, Exchange Online, Intune), Active Directory and Entra ID, RMM Tools (eg Endpoint Central or Datto RMM), iOS, basic networking, network printing, intrusion detection software, antivirus software, and remote client VPN environments
Familiarity with ticketing systems, remote support tools and device management
Strong troubleshooting and problem-solving skills
Ability to prioritise tasks and remain calm in a fast-paced environment
Excellent communication skills, with the ability to explain technical concepts in simple terms
A proactive, positive attitude and commitment to continuous learning and improvement

Find your ME at MEGT

At MEGT, we are a proud Australian not-for-profit that’s helped over one million people kickstart amazing careers since 1982!

We’re proud to be certified Great Place to Work – and we live it every day. We support work-life balance and offer great benefits to help you thrive:

Hybrid & flexible working options
14 weeks paid parental leave after 6 months
$500 My Benefits voucher referral bonus
3 paid Christmas close-down days
Buy or cash out extra annual leave + 17.5% leave loading
Pro-rata long service leave after 7 years
Salary packaging available (non-PBI)
Professional development & study support
Travel, retail, entertainment and health insurance discounts
Employee Assistance Program (includes Nurse on Call)

The MEGT Commitment

At MEGT, people are at the heart of everything we do. Our values—United, Savvy, Trailblazers, and Thrive—guide our culture and the way we work.

We are an Equal Opportunity Employer and Child Safe Organisation, committed to a safe, inclusive, and diverse workplace. We welcome applicants of all backgrounds, including women, First Nations People, veterans, individuals with disability, and people from minority groups. Learn more about our commitment here.

How to Apply

Ready to find your ME with MEGT?

If you need support with your application, would prefer to apply in another format, or have questions about the role, please contact our Talent Acquisition Team at [email protected] or call 1300 634 863.

Apply Now

Refine Your Search

software support analyst | application | jobs in melbourne, vic

Service Desk & Desktop Analyst

AI Enablement Analyst

Platform Delivery and Quality Assurance Manager

Business Analyst – Alpha Data Platform, Charles River Development, AVP

Configuration Analyst

Mainframe Software Developer

Associate AI Engineer

Senior Technical Analyst

Product Owner

Salesforce Developer

Senior Tax Technology Analyst (Transformation) | National

Senior Financial Analyst, Group Reporting (15-month)

Supply Chain SME

Senior CSOC Analyst (Japanese & English speaking)

Salesforce Developer (Australian Citizen required)

Data Analysis - Oracle

Solutions Architect, APAC

Senior Software Engineer (.NET Developer)

Client Financial Management Specialist

ServiceNow Developer

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