In-Demand Serco Jobs | SimplyHired

Customer Service Officer
Serco Plc —Murdoch WA
- $34.43 an hour
- Full-time
- Management
- Customer service
- Data entry
Medical Receptionist
Serco Plc —Royal Australian Navy Warships WA
- Monday to Friday
- Customer service
- Administrative experience
- Employee assistance program
6d
Training Officer (Facilities Management)
Serco Plc —Melbourne VIC
- Full-time
- Organisational skills
- Communication skills
- On-the-job training
6d
Dental Assistant
Serco Plc —Kapooka NSW
- Weekend availability
- CPR Certification
- First Aid Certification
- Communication skills
- Free parking
1d
People & Capability Manager
Serco Plc —Melbourne VIC
- Full-time
- Leadership
Pharmacist
Serco Plc —Holtze NT
- Monday to Friday
- CPR Certification
- Hospital experience
- Employee assistance program
Mental Health Registered Nurse
Serco Plc —Amberley QLD
- Monday to Friday
- CPR Certification
- Nursing
- Patient care
14d
Plumber
Serco Plc —Murdoch WA
- $48.71 an hour
- Full-time
- Plumbing
Capital Works, Third Party and Events Manager
Serco Plc —Parkville VIC
- Full-time
- Maintenance
- Communication skills
- Fuel card
Registered Nurse
Serco Plc —Lavadia NSW
- Up to $135,000 a year
- Full-time
- Clinic
Navigation Instructor - Navigation & Synthetic Warfare Training
Serco Plc —Watsons Bay NSW
- Full-time
- Organisational skills
- Communication skills
Maintenance Manager
Serco Plc —Murdoch WA
- Full-time
- ERP systems
- Maintenance
- Microsoft Office
5d
Psychologist
Serco Plc —Amberley QLD
- Weekend availability
- CPR Certification
- Care plans
Mobilisation Lead - Operations
Serco Group —Melbourne VIC
- Full-time
- Hybrid work
Senior Instructor - NSWC
Serco Plc —Rockingham WA
- Full-time
- Management
- Leadership
Registered Nurse Chronic & Complex (ACA)
Serco Plc —Wooroloo WA
- Part-time
- Communication skills
5d
Exercise Physiologist
Serco Plc —Forest Hill NSW
- Weekend availability
- First Aid Certification
- Communication skills
- Employee assistance program
HSE Advisor - Systems & Reporting
Serco Plc —Sydney NSW
- Full-time
- Hybrid work
- Business
Contract Manager DMSS-Defence - Corporate
Serco Plc —Sydney NSW
- Full-time
- Organisational skills
- Communication skills
Dental Assistant
Serco Plc —Townsville QLD
- No weekends
- Clinic
- Communication skills

I want to receive the latest job alert for serco

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

serco jobs near

Customer Service Officer

Serco Plc -
Murdoch WA

Apply Now

Job Details

Full-time
$34.43 an hour

Qualifications

Management
Customer service
Call centre
Data entry
Communication skills

Full Job Description

Full time, Permanent role - 4 x 9.5hr shifts a week; 38 hours a week.
$34.43 an hour / $68,025.41 a year + super (penalty rates apply)
Fiona Stanley Hospital – Murdoch, Perth
Required to work shifts to fulfill 24/7 operations
Rotating roster to support work/life balance
Rewarding role with career growth opportunities

Serco is a place where you can grow

Join a team of 10,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

Meaningful work supporting healthcare operations at Fiona Stanley Hospital
Opportunities to grow within a government-backed contract
Supportive and inclusive team culture
Flexible work options that support your lifestyle
Comprehensive onboarding and ongoing training
Access to employee wellbeing and benefits programs

Make an impact at Serco

We’re looking for a warm, resilient and detail-oriented Customer Service Officer to join our Helpdesk and Communications team at Fiona Stanley Hospital. In this role, you’ll be the first point of contact for a wide range of internal and external stakeholders, supporting essential services in a fast-paced hospital environment. You’ll be answering and actioning requests across multiple channels—while keeping calm under pressure and ensuring patients and staff receive outstanding service.

As a Customer Service Officer in the Helpdesk and Communications team, you’ll make a positive impact by:

Responding promptly and courteously to requests via phone and email
Coordinating and monitoring service requests to ensure efficient workflows
Managing hospital emergencies and escalating issues as needed
Recording and updating data in line with policies and procedures
Supporting work order scheduling and tracking to ensure seamless FM delivery
Collaborating with colleagues across Facility Management to provide an exceptional experience

Serco is a place for you

To be successful in this role you’ll have:

Exceptional customer service and communication skills
Strong ability to prioritise tasks and work under pressure
A calm, professional approach during high-stress or emergency situations
Demonstrated experience in a customer-focused environment
High attention to detail and accurate data entry skills
Desirable: experience in customer service, call centre, or KPI-driven environments

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.

Working with Serco at Fiona Stanley Hospital is more than just a job – it’s an opportunity to partner with the clinical workforce and make a positive impact to the experience of patients and visitors in our care. Our employees are our greatest asset and we are committed to fostering an environment where every individual can thrive, grow and contribute to our collective success.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco.

Apply Now

Refine Your Search

serco jobs

Customer Service Officer

Medical Receptionist

Training Officer (Facilities Management)

Dental Assistant

People & Capability Manager

Pharmacist

Mental Health Registered Nurse

Plumber

Capital Works, Third Party and Events Manager

Registered Nurse

Navigation Instructor - Navigation & Synthetic Warfare Training

Maintenance Manager

Psychologist

Mobilisation Lead - Operations

Senior Instructor - NSWC

Registered Nurse Chronic & Complex (ACA)

Exercise Physiologist

HSE Advisor - Systems & Reporting

Contract Manager DMSS-Defence - Corporate

Dental Assistant

I want to receive the latest job alert for serco

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected