In-Demand customer service representative Jobs in albion qld

Guest Service Agent
Oaks Hotels —Brisbane QLD
- Weekend availability
- Management
- Customer service
- Communication skills
- Health insurance
- Parental leave
Quick Apply
1h
Guest Service Agent
Avani —Brisbane QLD
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
Customer Sales & Service - Repco North Lakes - Full Time
Repco —North Lakes QLD
- Full-time
Quick Apply
13d
Guest Services Agent (GSA) - Casual
Arise Hotels & Apartments —Brisbane QLD
- Urgently hiring
- Hospitality
- Microsoft Office
- Agile
Customer Relations Representative
IDEXX —East Brisbane QLD
- Full-time
- Communication skills
- Parental leave
14d
Customer Service attendant - Nudgee (F/T)
Freedom Fuels —Nudgee QLD
- Full-time
- Fuel discount
Customer Service Attendant – North Brisbane
Freedom Fuels —Brisbane QLD
- Weekend availability
- Communication skills
- Fuel discount
8d
Social Media Customer Care Specialist
Stockland —Greater Brisbane QLD
- Hybrid work
- Customer service
- Salesforce
Customer Sales & Service - Repco Kippa Ring - Casual
Repco —Kippa-Ring QLD
Quick Apply
8d
Reddy Express Wynnum - Customer Service Representative
OTR —Wynnum QLD
- Weekend availability
- Customer service
Customer Service and Transport Coordinator
GrainCorp —Hamilton QLD
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Business
Customer Service Attendants – Brisbane South/West
Freedom Fuels —Mount Gravatt QLD
- Weekend availability
- Communication skills
- Fuel discount
Member Support Consultant
Goodlife Health Clubs —Brisbane Northern Suburbs QLD
- $65,000 a year
- Full-time
- First Aid Certification
- Gym membership
5d
Client Care Representative
Animal Emergency Australia —Underwood QLD
- $27.39 - $28.63 an hour
- Part-time
- Customer service
- Employee assistance program
Quick Apply
Guest Experience Agent - Club Millésime
SOFITEL —Brisbane QLD
- Customer service
- Food service
Quick Apply
Customer Service Coordinator
Just-In Time Electrical —Brisbane QLD
- Microsoft Office
- Typing
- Communication skills
Client Services Coordinator
Moore Australia (QLD/NNSW) —Brisbane QLD
- Full-time
- Microsoft Outlook
- Microsoft Office
- Administrative experience
Quick Apply
Client Care Representative
Sonova —Greenslopes QLD
- Part-time
- Administrative experience
- Clinic
- Computer skills
- Parental leave
- Employee assistance program
12d
Hotel Services Team Member (Guest Service Agent)
Vignette Collection —Brisbane QLD
- Part-time
- Hospitality
- Hotel experience
- Parental leave
10d
Rydges South Bank - Guest Service Agent
EVT Group —South Brisbane QLD
- Part-time
- Hospitality
- Customer service
- Front desk

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Guest Service Agent

Oaks Hotels -
Brisbane QLD

Quick Apply

Job Details

Casual
1 hour ago

Benefits

Birthday leave
Health insurance
Parental leave
Employee assistance program

Qualifications

Management
Customer service
Communication skills

Full Job Description

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Oaks Brisbane Aurora Suites are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.

Key Responsibilities Include:

Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Shift Details (subject to change):

Rotating roster across Monday to Sunday
Shift times scheduled within 7:00am to 11:00pm
Immediate start available

Qualifications

To be successful in this role you will have:

Minimum 2+ years’ experience at a supervisor or Duty Manager level within a hotel or resort environment.
Demonstrated experience leading teams to achieve KPI targets through regular performance follow-up, coaching, and accountability.
Exceptional people management skills, with the ability to lead and motivate a diverse team
Excellent written and verbal communication skills.
Exceptional customer service skills and an unwavering positive attitude.
Understanding of Strata Titled operation and Trust accounting is desirable.
A passion for delivering exceptional, pro-active customer service.
Excellent written and verbal communication skills
Availability to work a variety of shifts, including weekends and public holidays if required.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer:

Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Generous Leave: Parental and birthday leave.
Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Quick Apply

Refine Your Search

customer service representative jobs in albion qld

Guest Service Agent

Guest Service Agent

Customer Sales & Service - Repco North Lakes - Full Time

Guest Services Agent (GSA) - Casual

Customer Relations Representative

Customer Service attendant - Nudgee (F/T)

Customer Service Attendant – North Brisbane

Social Media Customer Care Specialist

Customer Sales & Service - Repco Kippa Ring - Casual

Reddy Express Wynnum - Customer Service Representative

Customer Service and Transport Coordinator

Customer Service Attendants – Brisbane South/West

Member Support Consultant

Client Care Representative

Guest Experience Agent - Club Millésime

Customer Service Coordinator

Client Services Coordinator

Client Care Representative

Hotel Services Team Member (Guest Service Agent)

Rydges South Bank - Guest Service Agent

I want to receive the latest job alert for customer service representative in albion qld

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