In-Demand customer service representative Jobs in cleveland, qld

Guest Service Agent
Oaks Hotels —Brisbane QLD
- Weekend availability
- Management
- Customer service
- Communication skills
- Health insurance
- Parental leave
Quick Apply
1h
Customer Service Representative
Stryker —Bowen Hills QLD
- Full-time
- Customer service
- Communication skills
- Health insurance
- Annual leave
12d
CUSTOMER CARE REPRESENTATIVE - CASUAL
Beginning Boutique —Lytton QLD
- Weekend availability
- Sales
- Customer service
- Databases
- Employee discount
Customer Service Representative
NATIONAL AUTO GLASS SUPPLIES —Acacia Ridge QLD
- Full-time
- Customer service
- Computer skills
- Communication skills
- Employee assistance program
Quick Apply
Customer Service Attendant – North Brisbane
Freedom Fuels —Brisbane QLD
- Weekend availability
- Communication skills
- Fuel discount
8d
Guest Service Agent
Accor Apartments & Realty —Fortitude Valley QLD
- Weekend availability
- Hospitality
- Communication skills
- Hotel experience
Customer Service Representative
Contour Education —Mount Gravatt QLD
- $30 an hour
- Part-time
- Hybrid work
- Customer service
- Senior Secondary Certificate of Education
- University
- Employee assistance program
3h
Guest Service Agent
Avani —Brisbane QLD
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
Customer Support and Fulfilment Coordinator (AU)
Askable —Fortitude Valley QLD
- Research
- Communication skills
- Annual leave
Customer Service and Optical Assistant - Loganholme
Oscar Wylee —Loganholme QLD
- Weekend availability
- Sales
- Communication skills
Quick Apply
Home Loan Call Centre Consultant
Auto & General Holdings —Brisbane QLD
- Customer service
- Salesforce
- Financial services
- Employee discount
Quick Apply
Reddy Express Wynnum - Customer Service Representative
OTR Group —Wynnum QLD
- Part-time
Guest Service Agent
The Calile Hotel —Bowen Hills QLD
- Weekend availability
- Organisational skills
- Communication skills
- Hotel experience
- Parental leave
7d
Customer Support Specialist
Macquarie Group Limited —Brisbane QLD
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- AI
- Annual leave
- Work from home
12d
Client Services Coordinator
Moore Australia (QLD/NNSW) —Brisbane QLD
- Full-time
- Microsoft Outlook
- Microsoft Office
- Administrative experience
Quick Apply
Customer Sales & Service - Repco Coopers Plains - Full Time
Repco —Coopers Plains QLD
- Full-time
Quick Apply
13d
Reddy Express Yatala - Customer Service Representative
OTR Group —Yatala QLD
- Part-time
Client Care Representative
Sonova —Coorparoo QLD
- No weekends
- Customer service
- Computer skills
- Communication skills
- Parental leave
- Employee assistance program
22h
Hotel Services Team Member (Guest Service Agent)
Vignette Collection —Brisbane QLD
- Part-time
- Hospitality
- Hotel experience
- Parental leave
10d
Service Coordinator - Customer Care Support Team
Richard Jay —Acacia Ridge QLD
- Full-time
- Customer service
- Organisational skills
- Communication skills
13d

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Guest Service Agent

Oaks Hotels -
Brisbane QLD

Quick Apply

Job Details

Casual
1 hour ago

Benefits

Birthday leave
Health insurance
Parental leave
Employee assistance program

Qualifications

Management
Customer service
Communication skills

Full Job Description

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Oaks Brisbane Aurora Suites are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.

Key Responsibilities Include:

Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Shift Details (subject to change):

Rotating roster across Monday to Sunday
Shift times scheduled within 7:00am to 11:00pm
Immediate start available

Qualifications

To be successful in this role you will have:

Minimum 2+ years’ experience at a supervisor or Duty Manager level within a hotel or resort environment.
Demonstrated experience leading teams to achieve KPI targets through regular performance follow-up, coaching, and accountability.
Exceptional people management skills, with the ability to lead and motivate a diverse team
Excellent written and verbal communication skills.
Exceptional customer service skills and an unwavering positive attitude.
Understanding of Strata Titled operation and Trust accounting is desirable.
A passion for delivering exceptional, pro-active customer service.
Excellent written and verbal communication skills
Availability to work a variety of shifts, including weekends and public holidays if required.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer:

Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Generous Leave: Parental and birthday leave.
Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Quick Apply

Refine Your Search

customer service representative jobs in cleveland, qld

Guest Service Agent

Customer Service Representative

CUSTOMER CARE REPRESENTATIVE - CASUAL

Customer Service Representative

Customer Service Attendant – North Brisbane

Guest Service Agent

Customer Service Representative

Guest Service Agent

Customer Support and Fulfilment Coordinator (AU)

Customer Service and Optical Assistant - Loganholme

Home Loan Call Centre Consultant

Reddy Express Wynnum - Customer Service Representative

Guest Service Agent

Customer Support Specialist

Client Services Coordinator

Customer Sales & Service - Repco Coopers Plains - Full Time

Reddy Express Yatala - Customer Service Representative

Client Care Representative

Hotel Services Team Member (Guest Service Agent)

Service Coordinator - Customer Care Support Team

I want to receive the latest job alert for customer service representative in cleveland, qld

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