In-Demand customer service representative Jobs in hendra qld

Guest Service Agent
Oaks Hotels —Brisbane QLD
- Weekend availability
- Management
- Customer service
- Communication skills
- Health insurance
- Parental leave
Quick Apply
1h
Social Media Customer Care Specialist
Stockland —Greater Brisbane QLD
- Hybrid work
- Customer service
- Salesforce
Customer Sales & Service - Repco Virginia - Casual
Repco —Virginia QLD
Quick Apply
3h
Client Care Representative
Animal Emergency Australia —Underwood QLD
- $27.39 - $28.63 an hour
- Part-time
- Customer service
- Employee assistance program
Quick Apply
Customer Service Coordinator
Just-In Time Electrical —Brisbane QLD
- Microsoft Office
- Typing
- Communication skills
Guest Service Agent
SOFITEL —Brisbane QLD
- Part-time
- Hospitality
- Customer service
- Senior Secondary Certificate of Education
Quick Apply
Client Care Representative
Sonova —Greenslopes QLD
- Part-time
- Administrative experience
- Clinic
- Computer skills
- Parental leave
- Employee assistance program
12d
Guest Experience Agent - Club Millésime
SOFITEL —Brisbane QLD
- Customer service
- Food service
Quick Apply
Guest Services Agent (GSA) - Casual
Arise Hotels & Apartments —Brisbane QLD
- Urgently hiring
- Hospitality
- Microsoft Office
- Agile
Guest Service Agent
Avani —Brisbane QLD
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
Works Coordinator/Customer Service Officer
REMONDIS Australia —Richlands QLD
- Full-time
2d
Client Services Coordinator
Moore Australia (QLD/NNSW) —Brisbane QLD
- Full-time
- Microsoft Outlook
- Microsoft Office
- Administrative experience
Quick Apply
Customer Support Specialist
Macquarie Group Limited —Brisbane QLD
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- AI
- Annual leave
- Work from home
12d
Client Services Advisor
Anglicare Southern Queensland —Eight Mile Plains QLD
- Full-time
- Remote
- Customer service
- Microsoft Office
- Data entry
- Health insurance
- Work from home
3d
Customer Service and Transport Coordinator
GrainCorp —Hamilton QLD
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Business
Night Guest Service Agent
Queens Wharf Residences —Brisbane QLD
- $26.70 - $40.05 an hour
- 8 hour shift
- Health insurance
- Parental leave
Quick Apply
Client Services Assistant
Exant Advisory —Brisbane QLD
- Full-time
- Microsoft Office
- Administrative experience
- Parental leave
- Employee assistance program
Quick Apply
Home Loan Call Centre Consultant
Auto & General Holdings —Brisbane QLD
- Customer service
- Salesforce
- Financial services
- Employee discount
Quick Apply
Reddy Express Wynnum - Customer Service Representative
OTR Group —Wynnum QLD
- Part-time
Customer Service Representative
Carbiz Rentals —Eagle Farm QLD
- $27 - $28 an hour
- 8 hour shift
- No degree
- Communication skills

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Guest Service Agent

Oaks Hotels -
Brisbane QLD

Quick Apply

Job Details

Casual
1 hour ago

Benefits

Birthday leave
Health insurance
Parental leave
Employee assistance program

Qualifications

Management
Customer service
Communication skills

Full Job Description

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Oaks Brisbane Aurora Suites are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.

Key Responsibilities Include:

Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Shift Details (subject to change):

Rotating roster across Monday to Sunday
Shift times scheduled within 7:00am to 11:00pm
Immediate start available

Qualifications

To be successful in this role you will have:

Minimum 2+ years’ experience at a supervisor or Duty Manager level within a hotel or resort environment.
Demonstrated experience leading teams to achieve KPI targets through regular performance follow-up, coaching, and accountability.
Exceptional people management skills, with the ability to lead and motivate a diverse team
Excellent written and verbal communication skills.
Exceptional customer service skills and an unwavering positive attitude.
Understanding of Strata Titled operation and Trust accounting is desirable.
A passion for delivering exceptional, pro-active customer service.
Excellent written and verbal communication skills
Availability to work a variety of shifts, including weekends and public holidays if required.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer:

Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Generous Leave: Parental and birthday leave.
Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Quick Apply

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customer service representative jobs in hendra qld

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I want to receive the latest job alert for customer service representative in hendra qld

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