In-Demand Studio manager Jobs in Fitzroy, Vic

Customer Experience Consultant
Virgin Active —Melbourne VIC
- Part-time
- Hospitality
- Parental leave
- Employee assistance program
Quick Apply
Office Manager
Mills Oakley —Melbourne VIC
- Full-time
- Administrative experience
- Leadership
- Communication skills
- Employee assistance program
- Referral program
Senior Product Manager
Electronic Arts —Melbourne VIC
- Full-time
- Microsoft Excel
- Engineering
- Master's degree
- Health insurance
- Annual leave
Bring It On! Young Women in Trades and Technology (YWITT) Project Coordinator
Victorian Government —Melbourne Northern Suburbs VIC
- Full-time
- Senior Secondary Certificate of Education
- Organisational skills
- Construction experience
11d
Maintenance Supervisor
UniLodge Australia Pty Ltd —Footscray VIC
- Full-time
- Plumbing
- Communication skills
- Referral program
6d
Communications Manager - Sport (Melbourne)
Foxtel Group —Southbank VIC
- Full-time
- Hybrid work
- Free food
Quick Apply
10d
Studio Manager at BFT Altona North
BFT Altona North —Altona North VIC
- $70,000 - $90,000 a year
- Weekend availability
- Leadership
- Communication skills
Technical Manager – Tasmania / Victoria
PMY Group —Melbourne VIC
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Club Manager - Narre Warren
Viva Leisure Group —Melbourne VIC
- Full-time
- Microsoft Word
- CPR Certification
- Microsoft Excel
- Parental leave
- Gym membership
7d
Senior Customer Success Manager
ABC Fitness —Richmond VIC
- Full-time
- CRM software
- Microsoft Excel
- English
- Dental insurance
- Annual leave
Quick Apply
Account Manager Ad Sales
Paramount —South Yarra VIC
- Full-time
- Sales
- Presentation skills
Assistant Accountant
Hassell Services —Melbourne VIC
- Part-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Research
- Parental leave
Quick Apply
Marketing Specialist - Digital & Communications
Wesfarmers Health —Docklands VIC
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
5d
Local Host
Veriu —Melbourne VIC
- Part-time
- Customer service
- First Aid Certification
- Health insurance
- Employee assistance program
Community Specialist | Doncaster 25hrs
Lululemon —Melbourne VIC
- Weekend availability
- Sales
- Customer service
- Senior Secondary Certificate of Education
- Annual leave
- Employee discount
Paid Media Specialist (November start)
Lululemon —Melbourne VIC
- Full-time
- Analysis skills
- In-person
- Communication skills
- Annual leave
- Employee discount
11d
Product Design Manager
NBCUniversal —Windsor VIC
- Full-time
- Hybrid work
- Epic
- Negotiation
- Resort
11d
Project BIM Manager
Grimshaw Architects —Melbourne VIC
- Full-time
- CAD
- Team management
- Communication skills
Quick Apply
Senior Specialist - B2B Marketing, Oceania
On AG —Melbourne VIC
- Sales
- Marketing
Freelance Photographer
Urban Angles —Prahran VIC

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studio manager jobs near fitzroy, vic

Customer Experience Consultant

Virgin Active -
Melbourne VIC

Quick Apply

Job Details

Part-time

Benefits

Parental leave
Employee assistance program
Gym membership

Qualifications

Hospitality

Full Job Description

Achieve agreed sales targets by delivering extraordinary end-to-end customer experiences in club
Iconic brand inspiring our Collins Street, Melbourne community to live an active life
Part-time gig, free gym membership, discounted personal training, and more benefits

There's never been a better time to join Virgin Active, we have the best talent, doing the best work of their lives with meaning. Our continuous focus on inspiring people to live an active life is what unites us and sets us apart in our vision to be the world's most loved exercise brand.
We are part of the Virgin group of companies worldwide and launched our Australian business in 2008 with one club, five studios and a dedicated team of just 50 people. Today, we have a team of nearly 1,000 people and we're building a collection of iconic locations in Sydney and Melbourne.

Located just steps from the Collins/King Tram stop, or Southern Cross Station, our spacious 4,397 sqm Collins Street club is your go-to location for work, rest, and play. Inside you'll find 7 group exercise studios for classes including Reformer Pilates, Grid Training (HIIT), Yoga, Cycle, Barre (and more), a large open gym with Technogym equipment, a sparkling 25m swimming pool, spa & sauna, indoor climbing wall and sleep pods. We've also catered for your post-workout-self, with luxury changeroom amenities including Dyson Supersonic™ hairdryers, ghd® straighteners and Apelles products. It's the experience your workout deserves.

Your gig:
Reporting to Experience Manager you will ensure complete member satisfaction in all interactions.

In a nutshell:

Welcome members and help them find whatever they need or whatever they're looking for.
Provide heartfelt service and deliver the customer experience at each touchpoint including responding to queries about the classes available, supporting the booking process, taking payments and any other type of general query that ensures a seamless experience for members.
Understand each prospect's objectives, buying criteria and decision making processes and form genuine and long-term relationships.
Create a flawless experience for each new member by providing a non-intimidating sign-up process and a thorough set-up so they don't incur any bumps in their first attendance.
Ensure all interactions are warm, queries are answered and feedback and complaints handled effectively.
Ensure the break-up experience is seamless, helpful and consistent across all interactions
Providing members with relevant solutions and recommendations to re-engage them and improve the overall volume of saves
Stay on top of admin to ensure seamless administrative processes.
Advocate safety and ensure an overall safe environment for members and team members.
Find ways to give that little bit extra... especially when it's unexpected.

All about you:

You have >1 year of relevant experience and flexibility to work a non-traditional schedule.
You have aligned experience. You know what it's like to work with a high-profile consumer brand and thrive on exceeding performance targets. You may also have some retail or hospitality sector experience. A+ for you
You are people-focused. You enjoy learning about their needs and coming up with personalised and complete solutions. You're patient, level-headed and cool under pressure. Kicking sales targets out of the park by delivering impeccable customer service makes you feel warm and fuzzy inside.
You are self-assured. You listen intently. You speak eloquently. You can explain just about anything to anyone and you're comfortable communicating at all levels. You're authentic when you express yourself. People trust your judgement.
You are driven. You're perceptive, you ask questions and you strive to understand. You enjoy solving problems and have incredible persuasive ability. You don't get flustered easily. You're comfortable managing your time and can be counted on to reach targets.
You have a can-do approach. You think on your feet. You're cool with ambiguity and you roll with the punches when things change. You're motivated to continually improve. Whatever a member needs, whatever a member is looking for, you help them find it

What we offer you:

One of the world's most recognised and exciting brands
A culture that's all about inspiring people to live an active life
A free membership for you to workout at our clubs (and one for your buddy after 12 months)
Discounted personal training
Special deals with our retail and service partners
Paid parental leave to spend time with your new little human
Regular personal and professional development
Confidential 24-hour support via our employee assistance program
Uniforms designed in partnership with Rec Gen
Fun. It's part of our success. We prefer smiles to graphs. We like to be human rather than corporate.

Be part of something meaningful and apply now.

Sound like your perfect fit? Apply now

Quick Apply

Refine Your Search

studio manager jobs in fitzroy, vic

Customer Experience Consultant

Office Manager

Senior Product Manager

Bring It On! Young Women in Trades and Technology (YWITT) Project Coordinator

Maintenance Supervisor

Communications Manager - Sport (Melbourne)

Studio Manager at BFT Altona North

Technical Manager – Tasmania / Victoria

Club Manager - Narre Warren

Senior Customer Success Manager

Account Manager Ad Sales

Assistant Accountant

Marketing Specialist - Digital & Communications

Local Host

Community Specialist | Doncaster 25hrs

Paid Media Specialist (November start)

Product Design Manager

Project BIM Manager

Senior Specialist - B2B Marketing, Oceania

Freelance Photographer

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