In-Demand User experience Jobs in Canberra, Act

ICT Project Officer (3 +3) month extension options
Worklogix —Canberra ACT
- $90 - $100 an hour
- Contract
- Azure
- Office
- In-person
Quick Apply
8d
Systems Administrator
Department of Finance —Canberra ACT
- $92,127 - $103,372 a year
- Full-time
- Administrative experience
- Scripting
13d
IT Specialist
Group 10 Consulting —Barton ACT
- Microsoft Word
- Microsoft Excel
- Data analysis skills
Business Analyst
Leidos —Canberra ACT
- Full-time
- Agile
- Communication skills
- Annual leave
ICT Support Officer
NTT —Canberra ACT
- Contract
- Azure
- Office
- Communication skills
Quick Apply
8d
Business Relationship Manager
Leidos —Canberra ACT
- Full-time
- Leadership
- Communication skills
- Negotiation
- Annual leave
Atlassian System Administrator (Jira & Confluence)
Showtime Consulting —Canberra ACT
- Full-time
- Azure
- DevOps
- Maintenance
Quick Apply
8d
Manager, Service Desk and End User Computing (Canberra or Sydney)
Commonwealth Superannuation Corporation (CSC) —Canberra ACT
- Full-time
- Management
- Organisational skills
- Budgeting
5d
Mental Health Providers - Australia
MindFi —Canberra ACT
- Remote
- Master's degree
- Psychology
- Social Work
Quick Apply
POS Hardware Support Technician
Axiom Technologies —Canberra ACT
- On call
- Customer service
- Analysis skills
- POS
Senior Contract & Vendor Manager
Group 10 Consulting —Barton ACT
- Contract
- Communication skills
- Negotiation
App Specialist / Domain Specialists
Showtime Consulting —Canberra ACT
- Contract
- CRM software
- Agile
- Communication skills
Quick Apply
Associate Technical Consultant (ATC)
Daon Inc —Canberra ACT
- Full-time
- Hybrid work
- Computer Science
- AWS
- Bachelor's degree
Quick Apply
Business Change & Service Delivery Coordinator
NTT —Canberra ACT
- Urgently hiring
- Hybrid work
- Management
- Organisational skills
- Communication skills
Quick Apply
6d
Senior Account Executive - Public Sector
SAS —Canberra ACT
- Sales
- Business development
- AI
Business Analyst
Australian Catholic University —Canberra ACT
- $105,212 - $113,823 a year
- Full-time
13d
System Administrator | Virtual Data Centre
Leidos —Canberra ACT
- Full-time
- Scripting
- Leadership
- Communication skills
- Annual leave
ICT Support Officer
Fujitsu —Canberra ACT
- Contract
- Azure
- Customer service
- Communication skills
5d
Personal Banker
ANZ Banking Group —Canberra ACT
- Contract
- Communication skills
4d
ACT Embedded Onsite AV Technician
Pro AV Solutions —Canberra ACT
- Full-time
- Software troubleshooting
- Customer service
- Microsoft Office
- Employee assistance program
Quick Apply

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ICT Project Officer (3 +3) month extension options

Worklogix -
Canberra ACT

Quick Apply

Job Details

Contract
$90 - $100 an hour
8 days ago

Qualifications

Azure
ITIL
Communication skills

Full Job Description

Looking for ICT Project Officer

The ICT Support Officer provides frontline ICT support services, The role is responsible for responding to helpdesk requests, resolving routine ICT issues, maintaining accurate service records, and supporting the deployment and management of ICT equipment.

Working as part of the high profile team the position contributes to the delivery of reliable and customer-focused ICT services while supporting broader ICT projects and operational activities. The role requires strong communication skills, sound problem-solving abilities, and a commitment to delivering high-quality customer service.

Key duties and responsibilities

Provide ICT support for hardware, software, network, account and device issues.
Triage, resolve and escalate service requests and incidents in line with service levels.
Administer user accounts, systems, devices, software and ICT asset records.
Support ICT projects, upgrades, testing, rollouts and implementation activities.
Prepare and update ICT procedures, user guides and knowledge articles.
Liaise with staff, vendors and service providers to support ICT service delivery.
Identify recurring issues and contribute to service and process improvements.
Support cyber security controls, patching, access management and incident reporting.
As this is a Helpdesk role, and will require maintenance of user and building ICT hardware, this role is 100% office-based in Canberra.
Current minimum Baseline security clearance is essential

Essential criteria
1. Demonstrated experience providing responsive ICT support in the Australian Public Service, troubleshooting technical issues, supporting users, maintaining ICT systems and contributing to reliable service delivery in a Microsoft on-prem & cloud environment.
2. Demonstrated ability to analyse ICT issues, apply sound judgement, identify risks, develop practical solutions, and make recommendations that improve systems, processes, or user outcomes.
3. Demonstrated ability to communicate clearly with technical and non-technical stakeholders, providing advice and supporting users with ICT issues.
4. Demonstrated ability to manage competing priorities, monitor progress, meet deadlines, support ICT projects or operational tasks, and deliver quality outcomes in a busy service environment.
5. Demonstrated ability to work collaboratively, support team capability, act with professionalism and integrity, follow ICT security and governance requirements, and contribute positively to APS workplace culture.
Desirable criteria
1. Experience in Active Directory on premise and Azure AD
2. Demonstrated understanding of ITIL principles
Please respond one page pitch to address all criteria specified (equal to 5000 characters)

Pay: $90.00 – $100.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

user experience jobs in canberra, act

ICT Project Officer (3 +3) month extension options

Systems Administrator

IT Specialist

Business Analyst

ICT Support Officer

Business Relationship Manager

Atlassian System Administrator (Jira & Confluence)

Manager, Service Desk and End User Computing (Canberra or Sydney)

Mental Health Providers - Australia

POS Hardware Support Technician

Senior Contract & Vendor Manager

App Specialist / Domain Specialists

Associate Technical Consultant (ATC)

Business Change & Service Delivery Coordinator

Senior Account Executive - Public Sector

Business Analyst

System Administrator | Virtual Data Centre

ICT Support Officer

Personal Banker

ACT Embedded Onsite AV Technician

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