In-Demand Enterprise account Jobs in Canberra, Act

ICT Project Officer
PowerData Group Consulting —Canberra ACT
- Contract
- Azure
- Management
- Software troubleshooting
Quick Apply
8d
Lead Client Technical Architect
Unisys —Canberra ACT
- Full-time
- Azure
- Management
- SharePoint
12d
Technical Project Manager - 12 month Max tenure contract
Leidos —Canberra ACT
- Full-time
- Budgeting
- Communication skills
- Annual leave
Customer Success Executive
ServiceNow —Canberra ACT
- Full-time
- Hybrid work
- Management
- Master's degree
- Bachelor's degree
Quick Apply
11d
Senior Sales Engineer, ACT
Commvault —Canberra ACT
- Full-time
- CRM software
- Azure
- Computer Science
Senior Client Manager - Business Applications
NTT DATA —Canberra ACT
- Full-time
- CRM software
- Sales
- Salesforce
National Security Solutions - Account Manager
Amentum —Canberra ACT
- Full-time
- Management
- Sales
- Business development
Process Manager - Change, Problem & Incident
Kinetic IT —Canberra ACT
- Full-time
- Management
- Writing skills
- Employee assistance program
Senior Solutions Engineer (APAC)
Qdrant —Canberra ACT
- Full-time
- Remote
- Sales
- AI
- Communication skills
- Dental insurance
- Annual leave
Quick Apply
13h
Customer Success Manager III - Canberra
ExtraHop —Canberra ACT
- Remote
- CRM software
- Microsoft Excel
- Management
- Tuition reimbursement
- Annual leave
1d
Account Executive - Federal
Databricks —Canberra ACT
- Sales
- AI
- Communication skills
Business Development Account Executive – Federal Government
Extreme Networks —Canberra ACT
- Full-time
- Remote
- Sales
- Business development
- AI
Quick Apply
Forward Deployed Engineer
Kinetic IT —Canberra ACT
- Full-time
- Azure
- AWS
- APIs
Account Director - Sales
Macquarie Technology Group —Canberra ACT
- Full-time
- Hybrid work
- AI
- Communication skills
- Negotiation
Quick Apply
SAP S/4HANA Finance Consultant / Lead Consultant / Manager
Accenture —Canberra ACT
- Full-time
- Finance
- AI
- Communication skills
- On-the-job training
- Parental leave
Manager, Sales Development
Snowflake —Barton ACT
- Full-time
- Computer Science
- Engineering
- Master's degree
12d
EOI Senior Client Partner
DXC Technology —Canberra ACT
- Full-time
- In-person
- AI
- Leadership
14d
Tableau Account Executive | Federal Defence and Security
Salesforce —Canberra ACT
- Full-time
- Salesforce
- AI
- Analytics
Senior Account Executive, Sovereign Defence Industry, Australia, ANZ Public Sector
Amazon Web Services Australia Pty Ltd —Canberra ACT
- Full-time
- Management
- Sales
- Business development
1d
Manager, Consulting Services
Red Hat, Inc. —Canberra ACT
- Full-time
- Remote
- Management
- Communication skills
7d

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ICT Project Officer

PowerData Group Consulting
Canberra ACT

Quick Apply

Job Details

Contract | Fixed term
8 days ago

Qualifications

Azure
Management
Software troubleshooting
Customer service
ITIL
Cybersecurity
Communication skills

Full Job Description

Location: ACT

Security Clearance: Must have Baseline clearance

About the Role

PowerData Group is seeking an experienced ICT Support Officer to support the Australian Centre for International Agricultural Research (ACIAR) in delivering reliable, customer-focused ICT services.

Working within the Business Systems Unit (BSU), you will provide frontline ICT support to staff across Australia and overseas, resolving technical issues, maintaining ICT assets and systems, and contributing to ongoing ICT projects and operational activities. This role requires strong troubleshooting capabilities, excellent customer service skills, and the ability to work effectively in a Microsoft on-premises and cloud environment.

Key Responsibilities

Provide first-level ICT support for hardware, software, network, account, and device-related issues.
Triage, investigate, resolve, and escalate incidents and service requests in accordance with service levels.
Administer user accounts, devices, software applications, and ICT asset registers.
Support ICT projects, upgrades, testing activities, deployments, and system rollouts.
Develop and maintain ICT procedures, user documentation, knowledge articles, and support materials.
Liaise with internal stakeholders, vendors, and service providers to ensure effective ICT service delivery.
Identify recurring technical issues and contribute to process and service improvements.
Support cyber security initiatives, including patch management, access control, and incident reporting.
Maintain accurate service records and documentation.
Provide hands-on support for ICT equipment and infrastructure in a fully office-based environment.

Requirements

Essential Requirements

Current Baseline Security Clearance (minimum) or the ability to maintain an existing Baseline clearance.
Demonstrated experience providing ICT support services within an Australian Public Service environment.
Strong experience troubleshooting and resolving hardware, software, networking, user account, and device issues.
Experience supporting Microsoft on-premises and cloud-based environments.
Ability to analyse technical issues, assess risks, identify root causes, and implement practical solutions.
Strong communication and interpersonal skills with the ability to engage effectively with technical and non-technical stakeholders.
Proven ability to manage competing priorities, meet deadlines, and deliver quality outcomes in a fast-paced support environment.
Experience supporting ICT operational activities, projects, upgrades, testing, and deployments.
Demonstrated ability to work collaboratively in a team environment while maintaining professionalism and integrity.
Understanding of ICT security, governance, and compliance requirements.

Desirable Requirements

Experience administering and supporting Active Directory (On-Premises) and Microsoft Azure Active Directory (Azure AD / Entra ID).
Knowledge and practical application of ITIL principles and service management practices.
Experience supporting ICT environments within Australian Government agencies.
Exposure to cyber security controls, endpoint management, and asset lifecycle management.

Benefits

Opportunity to work within a Federal Government ICT environment supporting national and international operations.
Hands-on exposure to Microsoft on-premises and cloud technologies in a complex enterprise environment.
Diverse ICT support responsibilities across hardware, software, networking, user administration, and endpoint management.
Opportunity to contribute to ICT projects, system upgrades, technology rollouts, and service improvement initiatives.
Collaborative team environment within ACIAR's Business Systems Unit (BSU).
Valuable experience working within Australian Public Service ICT support and governance frameworks.
Opportunity to develop skills in cyber security, ICT service management, and operational support.
Baseline-cleared government contract with potential extension opportunity.

2 Principal Java/Bespoke Software Engineer (Developer)

Quick Apply

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