In-Demand Quality analyst Jobs in Queensland

Desktop Support Analyst (6-month contract)
Superloop —Brisbane QLD
- Contract
- Management
- Customer service
- Scripting
- Free food
IT Service Desk Analyst
Icon Group —Brisbane QLD
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Parental leave
Senior Test Analyst
Auto & General Holdings —Toowong QLD
- Rotating roster
- Management
- Software development
- Agile
- Work from home
- Parental leave
Quick Apply
Business Analyst (Agentic workflows) - South Bank, QLD
Product and Technology —South Bank QLD
- Full-time
- Management
- AI
- Health insurance
- Parental leave
Customer Support Analyst - Level 2 - Carelink
Civica —Brisbane QLD
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- SQL
- Work from home
Quick Apply
Senior Data Analyst
Queensland Government —Brisbane QLD
- Remote
- Employee assistance program
11d
Senior Business Intelligence Analyst
Virgin Australia —Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Excel
- In-person
- AI
- Work from home
Business Analyst Practice Lead
Unitywater —Mango Hill QLD
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Business
- Employee assistance program
Quick Apply
7d
Risk Support Analyst
Auto & General Holdings —North Lakes QLD
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
- Parental leave
Quick Apply
7d
Program Analyst
UnitingCare —Chermside QLD
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
4d
Laboratory Positions - Burdekin Region
Wilmar —Queensland
- Overtime
- Laboratory
- Laboratory experience
3d
Casual Transcriber
Epiq Systems, Inc. —Brisbane QLD
- Part-time
- Administrative experience
- Senior Secondary Certificate of Education
- No degree
Service Desk & Desktop Analyst
MEGT Australia —Brisbane QLD
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Health insurance
- Parental leave
Financial Analyst
Cadence Connect —Brisbane QLD
- $120,000 - $130,000 a year
- Full-time
- Remote
- Microsoft Excel
- Finance
- Presentation skills
- Free parking
Clinical Analyst - Australia
GeneDx —Brisbane QLD
- $202,000 - $230,000 a year
- Remote
- Medicine
- Doctoral degree
- Microsoft Office
Senior Test Analyst
Cadence Connect —Brisbane QLD
- Contract
- Azure
- DevOps
- APIs
Senior Analyst, Commissions and Performance Effectiveness
Bank of Queensland —Newstead QLD
- Full-time
- Microsoft Excel
- Salesforce
- SQL
- Parental leave
- Employee assistance program
E-7 Australia Senior Product Support Analyst
Boeing —Brisbane QLD
- Part-time
- Remote
- Communication skills
- Health insurance
- Tuition reimbursement
13d
Automation Analyst
Auto & General Holdings —Toowong QLD
- Hybrid work
- Azure
- DevOps
- AWS
- Work from home
- Employee discount
Quick Apply
IT Business Systems Analyst
Lite n’ Easy —Banyo QLD
- Full-time
- Analysis skills
- Communication skills
Quick Apply
5d

I want to receive the latest job alert for quality analyst in queensland

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

quality analyst jobs near queensland

Service Desk Analyst jobs in Brisbane QLD

Senior Data Analyst jobs in Brisbane QLD

Financial Analyst jobs in Brisbane QLD

Support Analyst jobs in Brisbane QLD

IT Support jobs in Brisbane QLD

Service Desk Analyst jobs in Catherine Field Nsw

Hotel Front Desk jobs in Sydney Nsw

Customer Service jobs in Tarneit Vic

Visa Sponsorship,business Analyst jobs in Melbourne Vic

Service Desk Analyst jobs in Padstow Nsw

Service Desk Analyst jobs in Tweed Heads Nsw

Food Service Assistant jobs in Inner West Nsw

Service Desk Analyst jobs in Riverwood Nsw

Junior Qa Analyst jobs in Brisbane Qld

Senior Test Analyst jobs in Melbourne Vic

Part Time Data Analyst jobs in Melbourne Vic

Senior Test Analyst jobs in Greater Canberra Act

Senior Test Analyst jobs in Brisbane Northern Suburbs Qld

Senior Test Analyst jobs in Sydney Nsw

Senior Associate Lawyer Construction jobs in Sydney Nsw

Desktop Support Analyst (6-month contract)

Superloop -
Brisbane QLD

Apply Now

Job Details

Contract | Fixed term

Benefits

Free food

Qualifications

ITIL Foundation
Authentication
Desktop support
ITIL Certification
Management
Incident management
Customer service
Deployment
Microsoft Exchange
Scripting
Telecommunication
SharePoint
Intune
Help desk

Full Job Description

Company Overview

Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses. We enable challenger retail brands (including Superloop and Exetel brands) to take a larger share of the market, leveraging Superloop’s Infrastructure-on-Demand platform. Superloop provides connectivity and services to customers in three segments of the market: Consumer, Business and Wholesale. Our offerings leverage Superloop’s investments in physical infrastructure assets that include fibre, subsea cables and fixed wireless, as well as Superloop’s software platforms. Hundreds of thousands of homes and businesses rely on Superloop and Exetel every day for their connectivity needs.

Visit www.superloop.com to learn more.

Business Unit Overview

The IT & Security team report through to our Operations unit which is the engine room of Superloop - responsible for maintaining and supporting all of our products and internal technical infrastructure to ensure the best possible service to both our customers and our very own business. Our Operations unit is responsible for ensuring that the business has the technical capability and capacity to deliver services to all Superloop customers ranging from Home Broadband to International Wholesale.

Our IT & Security team has the board responsibility for both securing the corporate network and the externally customer facing networks and portals.

Role Purpose

We are seeking an experienced Senior Desktop Support Engineer to join our IT team on an initial 6-month contract, with potential extension. This role provides backfill for our Desktop Experience Team Leader and will support corporate users across a multi-site environment. The role is responsible for delivering high-quality end-user support, managing modern workplace technologies, and driving operational excellence across both Windows and macOS platforms.

The successful candidate will have strong hands-on experience with endpoint management, Microsoft Intune, JAMF Pro, Microsoft 365, and desktop support in an enterprise environment. They will act as a senior escalation point for complex incidents and contribute to ongoing endpoint modernisation initiatives.

Key Responsibilities

End User Support: Provide Level 2 and Level 3 desktop support for Windows and macOS devices, including hardware, operating system, application, networking, and identity-related issues.
Act as an escalation point for the Service Desk for complex endpoint and user support matters.

Support office-based, remote, and mobile users across multiple locations.

Endpoint Management: Administer and support Microsoft Intune for device management, compliance, configuration policies, application deployment, and endpoint security.

Administer and support JAMF Pro for macOS device lifecycle management.

Maintain endpoint security baselines, device compliance standards, provisioning, enrolment, asset management, and lifecycle processes.

Microsoft 365 Administration: Support Microsoft 365 services including Entra ID, Exchange Online, Teams, OneDrive, and SharePoint Online.

Assist with user administration, licensing, access management, and troubleshooting.

Operational Excellence: Maintain accurate documentation, knowledge articles, and support procedures.

Identify opportunities for automation and process improvement, including support for device refreshes, operating system upgrades, and workplace technology initiatives.

Ensure incidents, service requests, and problems are managed in accordance with ITIL principles.

Security and Compliance: Support endpoint security controls, vulnerability remediation activities, and implementation of security standards and policies.

Work closely with Cyber Security and Infrastructure teams to address endpoint risks and compliance requirements.

Essential Skills and Experience

Strong experience supporting Windows 11, macOS, Microsoft 365, Microsoft Entra ID, Microsoft Intune, and endpoint deployment and management technologies.
Experience with JAMF Pro is desirable, particularly for macOS device lifecycle management.

Strong troubleshooting skills across desktop, application, authentication, networking, and device management issues.

Experience supporting enterprise collaboration platforms including Teams and SharePoint Online.

Familiarity with scripting and automation tools such as PowerShell.
Minimum 5 years’ experience in Desktop Support, Workplace Technology, or similar enterprise support roles.

Demonstrated experience operating in a medium to large enterprise environment.

Experience supporting both Microsoft and Apple ecosystems.

Proven ability to independently manage incidents, escalations, and technical investigations.

Desirable Skills

Microsoft certifications relating to Modern Workplace or Endpoint Management.
JAMF certification.

ITIL Foundation certification.

Experience in telecommunications, technology, or highly regulated environments.

Personal Attributes

Strong customer service and stakeholder management skills.

Able to communicate technical issues clearly to non-technical users.

Self-motivated and capable of working independently.

Strong attention to detail and documentation discipline.

Calm and methodical approach to incident resolution.

Continuous improvement mindset.

This role is ideal for a senior desktop support professional who enjoys a hands-on technical environment and can quickly integrate into a high-performing IT team.

On Offer

Free Home Broadband
Free Mobile SIM plan
Lunch on Wednesdays, snacks, donuts and more!
Diverse and inclusive culture
Gain skills and build relationships to succeed in the telco and tech industries, at Superloop and beyond.

At Superloop, we’re dedicated to creating a supportive and inclusive workplace where everyone feels safe, valued, and empowered to be who they are. We actively embrace diversity and celebrate the unique backgrounds, perspectives, and experiences of our team members. As an equal opportunity employer, we welcome applicants from all backgrounds to apply, regardless of gender, age, faith, ethnicity, nationality, sexuality, neurodiversity, or physical ability. We’re committed to ensuring that our hiring processes are accessible and inclusive for everyone interested in joining Superloop.

Apply Now

Refine Your Search

quality analyst jobs in queensland

Desktop Support Analyst (6-month contract)

IT Service Desk Analyst

Senior Test Analyst

Business Analyst (Agentic workflows) - South Bank, QLD

Customer Support Analyst - Level 2 - Carelink

Senior Data Analyst

Senior Business Intelligence Analyst

Business Analyst Practice Lead

Risk Support Analyst

Program Analyst

Laboratory Positions - Burdekin Region

Casual Transcriber

Service Desk & Desktop Analyst

Financial Analyst

Clinical Analyst - Australia

Senior Test Analyst

Senior Analyst, Commissions and Performance Effectiveness

E-7 Australia Senior Product Support Analyst

Automation Analyst

IT Business Systems Analyst

I want to receive the latest job alert for quality analyst in queensland

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected