In-Demand Call center representative Jobs in Botany, Nsw

Customer Service Representative
Carma —Sydney NSW
- Full-time
- Customer service
- Public speaking
Quick Apply
Customer Care Representative
Convatec —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Health insurance
Customer Service Representative
Thomson Reuters —Pyrmont NSW
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
- Tuition reimbursement
- Work from home
Customer Service Representative
Wesco —Sydney NSW
- Urgently hiring
- Management
- Sales
- Customer service
- Employee assistance program
5d
Customer Service Representative
Eaton —Mascot NSW
- CRM software
- Sales
- Customer service
Customer Service Representative
Innovation Collective Pty Ltd —Silverwater NSW
- $30.00 - $33.71 an hour
- Part-time
- Customer service
- Warehouse
- Organisational skills
- Employee discount
Quick Apply
Customer Service Rep (2-Year Fixed Term Contract)
ZimVie Inc. —Sydney NSW
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
12d
Senior Customer Service Representative
Eaton —Mascot NSW
- Hybrid work
- Salesforce
- ERP systems
- Microsoft Office
Customer Service Representative
Globus Medical —Sydney NSW
- Full-time
- Analysis skills
- Communication skills
Our Sage Customer Service Representatives
Cornerstone Health —Sydney NSW
- Customer service
Customer Service Representative
Fluke Health Solutions —Sydney NSW
10d
Customer Service Representative
Tilray —Sydney NSW
- Full-time
- CRM software
- Salesforce
- ERP systems
9d
Customer Care Representative
Fresenius Medical Care —Macquarie Park NSW
- Full-time
11d
Senior Customer Care Representative
Stryker —Sydney NSW
- Full-time
- CRM software
- Customer service
- Salesforce
- Health insurance
13d
Customer Relations Representative
Viatris —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
- Employee discount
Sales Development Representative
Keepit A/S —Sydney NSW
- Hybrid work
- Salesforce
- Time management
Customer Service Representative
Cubic Corporation —Silverwater NSW
- Full-time
- Customer service
- Administrative experience
- Product management
11d
Business Development Representative
Klaviyo —Sydney NSW
- $70,000 a year
- AI
- Communication skills
Quick Apply
Customer Service Representative
Acorn Rentals —Macquarie Park NSW
- Full-time
- Customer service
- No experience needed
- Organisational skills
Agency AM Team Lead
Accenture —Sydney NSW
- Full-time
- CRM software
- Management
- Sales

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Customer Service Representative

Carma
Sydney NSW

Quick Apply

Job Details

Permanent | Full-time

Qualifications

Customer service
Call center experience
Public speaking
HubSpot

Full Job Description

Description

At Carma, we’re more than just a car company, we’re on a mission to shake up the Australian automotive industry! As a digital pre-owned car dealership, we’re turning the car buying (and selling!) experience into a hassle-free, seamless journey that customers can truly enjoy. With our diverse and collaborative team managing everything from engineering to marketing and buying to reconditioning in-house, we’re powered by the best people and we’d love for you to come along for the ride!

As a Customer Service Representative in our team, you’ll be the friendly voice of Carma. You’ll help make our customer's journey smooth, simple, and even a little fun, while working closely with the buying, sales and delivery teams to keep everything running like clockwork. No two days are the same, and your problem-solving, creativity, and empathy will make all the difference to our customers.

What you'll be doing:

Be the go to Carma contact for customers buying or selling a car, over phone, email, chat, and social media.
Guide customers from booking inspections and handovers whilst making sure their experience is seamless.
Build trust and rapport, anticipate questions, and solve problems before they arise.
Work hand in hand with the Buying, Sales and Delivery teams to manage schedules, confirmations, and follow-ups.
Keep all admin and CRM records up to date, with high attention to detail.
Contribute ideas to improve processes, efficiency, and customer experience.

Please note that this role is fully onsite at our HQ offices in Surry Hills and on a rotating roster.

Okay, let's talk about you:

You’ve got a background in customer service, ideally in a fast-paced or high volume environment.
Experience speaking with customers over phone and digital channels, retail or call centre experience is a plus.
You’re tech savvy, curious, and quick to pick up new systems (Hubspot, CRM platforms).
You’re organised, detail-oriented, and can juggle multiple priorities with ease.
Empathy comes naturally, you enjoy finding solutions and making people feel heard.
Knowledge of cars is a bonus, but not essential, passion and willingness to learn counts most!
You’re a team player, values-led, and bring energy and positivity to everything you do.

What's in it for you?

Jump into a fast growing, collaborative crew where your ideas actually make waves!
Our open plan office comes fuelled with fresh coffee, a snack stash for any craving, and Friday rooftop drinks to keep your energy in the fast lane!
Sweet perks because, well, we’re a car business so $$ off Carma cars, parts, and NRMA cover to rev up your ride!

At Carma, we’re all about fostering an amazing culture, where you can bring your best self to work! We value collaboration, innovation and having a laugh at work. Plus, we’re committed to diversity, inclusion and safe work practices, so no matter your background or experience (or car brand of choice!) we’d love to hear from you. Please let us know if you need any reasonable adjustments during the interview process.

About Carma

Who we are

Carma was founded in 2021 with a bold vision to reinvent Australia’s pre-owned car experience for the better. The idea attracted multi-million dollar backing from investors, and Carma has grown exponentially ever since. We’ve sold thousands of cars and delighted countless customers, who love our innovative approach! In a short time, we’ve come a long way, named as one of the AFR’s Most Innovative companies, recognised in a number of prestigious awards – and the journey has only just begun.

Quick Apply

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What's in it for you?

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