In-Demand Sales representative Jobs in Cranbourne, Vic

Customer Experience Representative (VIC)
BYD Australia —Mulgrave VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Area Sales Representative
Tvh Australia Pty Ltd —Keysborough VIC
- Full-time
- Hybrid work
- Sales
- Organisational skills
- Construction experience
- Wellness program
Quick Apply
Territory Manager
PPG —Braeside VIC
- Full-time
- Sales
- Communication skills
- Fuel card
- Employee discount
Quick Apply
Territory Manager - Warrnambool
The Arnott's Group —Rowville VIC
- Fuel card
- Parental leave
Sales Engineer
Ingersoll Rand —Mulgrave VIC
- Time management
Sales Agent
Barry Plant —Mentone VIC
- $50,000 - $300,000 a year
- Full-time
Merchandiser/ Sales Support Representative Sunbury
The Arnott's Group —Rowville VIC
- Part-time
- Sales
- Merchandising
- No degree
- Parental leave
- Gym membership
Territory Manager Civil Infrastructure Southern
Vinidex Pty Ltd (Australia) —Mulgrave VIC
- Full-time
- Business development
- Negotiation
- Employee assistance program
7d
Sales Representative
Corinthian Doors —Dandenong VIC
- CRM software
- Business development
- Construction experience
- Employee discount
4d
Area Sales Manager - Sports Style
Amer Sports —Moorabbin Airport VIC
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Management
- Parental leave
- Employee assistance program
Quick Apply
3d
Internal Sales Representative
Multi-Color Corporation —Scoresby VIC
- Full-time
- Customer service
- Administrative experience
- Manufacturing
- Wellness program
- Health insurance
Quick Apply
3d
Territory Manager
Brandt Tractor —Pakenham VIC
- Full-time
- Sales
- Business development
- Communication skills
- Employee assistance program
- Opportunities for advancement
Quick Apply
Team Leader: Customer Experience
Amer Sports —Moorabbin Airport VIC
- Hybrid work
- CRM software
- Customer service
- AI
Quick Apply
Customer Service Representative
Thermo Fisher Scientific —Scoresby VIC
- Full-time
- ERP systems
- Communication skills
- Parental leave
- Employee assistance program
Industrial Engines Sales Representative
Energy Power Systems Australia —Mulgrave VIC
- Hybrid work
- Management
- Business development
- Electrical experience
- Health insurance
- Parental leave
Centre Sales Representative - Dandenong Springvale
Pirtek —Dandenong VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Sales Support Representative Bayside
The Arnott's Group —Rowville VIC
- Part-time
- Sales
- Merchandising
- No degree
- Parental leave
- Gym membership
3d
SSR VIC Gippsland
The Arnott's Group —Rowville VIC
- Part-time
- Sales
- Merchandising
- No degree
- Parental leave
- Gym membership
SSR VIC Warrnambool
The Arnott's Group —Rowville VIC
- Part-time
- Sales
- Merchandising
- No degree
- Parental leave
- Gym membership
EXPRESSION OF INTEREST – Technical Sales Representatives - Victoria
Sika —Keysborough VIC
- Full-time
- Sales
- Construction experience
- AI
6d

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Customer Experience Representative (VIC)

BYD Australia
Mulgrave VIC

Apply Now

Job Details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Call center experience
SharePoint
Security
Computer skills
Communication skills
Time management

Full Job Description

OVERVIEW

Ready to make an impact in the automotive industry?
We're looking for a passionate and dedicated Customer Experience Representative to join our team and help us deliver exceptional service to every customer.

As a Customer Experience Representative, you'll be the first point of contact for our customers responding to inquiries, resolving issues, and ensuring a smooth, positive experience at every interaction. Your role is key to building trust and loyalty with our clients while representing our brand with professionalism and care. This role based in our VIC Mulgrave Office and it is required to work five days onsite. Below is the key responsibilities if this fit your skills and experience click apply to join our team

Location: VIC, Mulgrave
Work Arrangement: Full-time, 5 days onsite

KEY RESPONSIBILITIES

Handle customer inquiries, complaints, feedback & suggestions, and commendations received via phone, online chat-box, website message box, emails, social media, owner’s APP, etc. with professionalism and efficiency.
Create tickets and handle tickets assigned and ensure closed-loop processing until the case is closed. Carry out cross-function collaboration towards a solution. Provide responses on the platform, handle mediation, and ensure a closed-loop process in compliance with established procedures.
Establish good relationships with customers through high-quality service, provide reasonable solutions to customers, and improve service quality and customer satisfaction.
Pay attention to customer needs and escalate their concerns to relevant departments for follow-up. Ensure accurate documentation and tracking on all customer interactions.
Safeguard customer information by maintaining confidentiality and ensure adherence to regulatory security standards.

SKILLS & EXPERIENCE

More than 1 year experience in a similar role in the call center environment and/or in a customer-facing role within automotive, luxury retail, hospitality industries.
Passionate about delivering exceptional customer service with ‘Customer -first and ‘Can Do’ attitude. Be a positive and proactive problem-solver.
Strong learning ability, and communication skills.
Strong sense of responsibility, excellent adaptability, able to work independently handling emergencies as well as a team player.
Good time management and multi-tasking skills.
Possess strong professional ethics and strong organizational discipline.
Previously holding a job in dealerships or in the automotive industry (e.g. receptionist, sales, call center agent) would be preferred.
Full working rights with no visa restrictions.
Intermediate computer skills in using MS Word, Excel, PowerPoint, Teams, SharePoint, and Outlook.
Ability to build rapport over the phone and via online channels.

ABOUT BYD

BYD is a high-tech company devoted to technological innovations for a better life. BYD is dedicated to providing zero-emission energy solutions.

As a leading battery-electric zero-emission vehicle (ZEV) manufacturer, BYD has created a broad range of battery-electric, hybrid-electric, and internal combustion (IC) passenger vehicles. Developing electric vehicles that are intelligent and connected, BYD is inaugurating a new age of automotive innovation featuring a sleek design and an innovative user experience.

BYD Australia is under rapid expansion with plenty more opportunities to arise. If you are ready to make the most of everything you’ve learned so far, be challenged, work together with industry leaders, and be a part of a supportive and vibrant team, then BYD is ready for you.

HOW TO APPLY

If you are ready to make an impact and meet the requirements, click APPLY and submit your updated resume.

Apply Now

Refine Your Search

sales representative jobs in cranbourne, vic

Customer Experience Representative (VIC)

Area Sales Representative

Territory Manager

Territory Manager - Warrnambool

Sales Engineer

Sales Agent

Merchandiser/ Sales Support Representative Sunbury

Territory Manager Civil Infrastructure Southern

Sales Representative

Area Sales Manager - Sports Style

Internal Sales Representative

Territory Manager

Team Leader: Customer Experience

Customer Service Representative

Industrial Engines Sales Representative

Centre Sales Representative - Dandenong Springvale

Sales Support Representative Bayside

SSR VIC Gippsland

SSR VIC Warrnambool

EXPRESSION OF INTEREST – Technical Sales Representatives - Victoria

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