In-Demand Configuration analyst Jobs in Parramatta, Nsw

System Administrator (Hybrid)
Imagine Communications —Belrose NSW
- Full-time
- Azure
- Management
- Salesforce
Retail Systems Analyst
Employment Hero —Sydney NSW
- Full-time
- Hybrid work
- ERP systems
- Analysis skills
- POS
- Annual leave
- Parental leave
3h
Reliability & Observability Analyst I
IREN —Sydney NSW
- Full-time
- Computer Science
- Bachelor's degree
- AI
- Annual leave
Servicemax BA
MACS Technologies —Sydney NSW
- Contract
- Salesforce
MICROS POS & Adyen Payments Support Analyst
Cognizant —Sydney NSW
- Full-time
- Hybrid work
- POS
- Communication skills
Network Analyst
AI Talent —Sydney NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Azure
- Computer Science
- AWS
- Work from home
Quick Apply
Senior Manager, Platform Services Owner Digital Applications
Link Group —Parramatta NSW
- Hybrid work
- Management
- Engineering
- Analysis skills
- Parental leave
- Employee assistance program
Endpoint Security Analyst
Accenture —Sydney NSW
- Full-time
- Analysis skills
- On-the-job training
- Parental leave
ServiceNow - Configuration Analyst - Contract/Permanent - Sydney
Hastha Solutions —Sydney NSW
- Contract
- Communication skills
Quick Apply
Retail Systems Analyst
Oroton —Sydney NSW
- Full-time
- Hybrid work
- ERP systems
- Analysis skills
- POS
- Annual leave
- Parental leave
Quick Apply
6h
Payroll Test Analyst - BSC GS PS
Downer Group —North Ryde NSW
- Microsoft Excel
- No degree
- Communication skills
- Parental leave
- Employee assistance program
Associate Operations Analyst
HotSchedules Corporate —Bondi Junction NSW
- Full-time
- SQL
- Restaurant experience
- Communication skills
Implementation Consultant
Entsia —Sydney NSW
- No degree
- Software development
- Agile
AI Technical Business Analyst
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Writing skills
- Agile
- AI
- Annual leave
- Work from home
3d
Business Analyst
Duxxel Pty Ltd —Sydney NSW
- From $130,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
Quick Apply
3d
PAM Analyst / Developer (Delinea)
Accenture —Sydney NSW
- Full-time
- Management
- Scripting
- On-the-job training
- Parental leave
HSM Analyst / Developer (Thales Luna / YubiHSM)
Accenture —Sydney NSW
- Full-time
- Management
- Scripting
- On-the-job training
- Parental leave
ICT Business Analyst
Simplus Australia —North Sydney NSW
- $80,513.00 - $185,328.66 a year
- Full-time
- Hybrid work
- Computer Science
- Salesforce
- Presentation skills
- Work from home
- Employee discount
Quick Apply
14d
Product Business Analyst
NASDAQ —Sydney NSW
- Full-time
- Hybrid work
- Computer Science
- Data analysis skills
- Finance
1d
Axiomatics Analyst / Developer (Authorisation Platform)
Accenture —Sydney NSW
- Full-time
- APIs
- On-the-job training
- Parental leave

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configuration analyst jobs near parramatta, nsw

System Administrator (Hybrid)

Imagine Communications -
Belrose NSW

Apply Now

Job Details

Full-time

Qualifications

Jira
Azure
Management
Incident management
Salesforce
AWS
Analysis skills
ITIL

Full Job Description

Overview:

Every day, Imagine Communications delivers billions of media moments all over the world - anywhere, anytime and on any device. Imagine Communications delivers innovative, end-to-end media software and networking solutions to over 3,000 customers in more than 185 countries, including the top broadcast facilities and the most technologically advanced sports and live-event venues.

A Bit About The Role:

This is a full-time role based in Sydney, Australia,. The primary responsibility of the Professional Services System Administrator (CNOC responsibilities) is to provide ongoing support of Imagine’s AdTech products APAC region, while also providing Global support. The System Administrator will provide proactive system and network support across multiple client environments. Working within the Customer Network Operations Centre (CNOC), you will monitor and manage infrastructure performance, respond to incidents, and ensure the delivery of high-availability services in line with contractual SLAs. The role requires a blend of technical expertise, customer awareness, and strong incident management capability.

Administer, maintain, and support client systems including Windows Server & Linux and cloud environments (Azure/AWS).
Carry out scheduled maintenance, patching, and upgrades with minimal disruption to client services.
Manage storage, backups, and disaster recovery testing per client contracts.
Implement and document configuration changes following change management processes. CNOC Operations
Monitor multi-tenant infrastructure using CNOC tools (e.g., Datadog & LogicMonitor).
Proactively identify and investigate performance or availability issues across client networks and systems.
Handle alerts, incidents, and escalations in line with SLA priorities, ensuring timely resolution or escalation to specialist teams.
Collaborate with network engineers, security analysts, and service desk teams to maintain client environments.
Contribute to root cause analysis, service improvement plans, and operational reporting. Customer Focus and Documentation
Maintain a clear and professional communication channel with clients throughout incident lifecycles.
Accurately update ticketing and monitoring systems (e.g., SalesForce & Jira) with incident details and resolution steps.
Develop and maintain technical documentation, procedures, and knowledge base articles to support first-time fix success.

About You:

Experience in a Managed Service Provider environment, supporting multiple clients remotely.
Solid understanding of networking fundamentals.
Strong experience with AWS.
Experience with Salesforce and Jira.
Proficiency with server and network monitoring tools and automation platforms.
Familiarity with ITIL framework and SLA-driven service management.
Strong diagnostic and analytical skills under pressure.

Personal Attributes

Service-oriented mindset with a commitment to customer satisfaction.
Excellent time management and multitasking in a high-volume operational environment.
Clear communicator, both written and verbal, with strong teamwork and collaboration skills.
Adaptable and dependable, comfortable with shift-based work or after-hours support.
Willingness to learn about new products and solutions and become a part of the Imagine solution for those AdTech products

Celebrating difference, together stronger

At Imagine Communications, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our customers, our employees, our products, and our communities. We are committed to providing an environment of mutual respect. Imagine Communications is proud to be an equal opportunity workplace and is an affirmative action employer.

Apply Now

Refine Your Search

configuration analyst jobs in parramatta, nsw

System Administrator (Hybrid)

Retail Systems Analyst

Reliability & Observability Analyst I

Servicemax BA

MICROS POS & Adyen Payments Support Analyst

Network Analyst

Senior Manager, Platform Services Owner Digital Applications

Endpoint Security Analyst

ServiceNow - Configuration Analyst - Contract/Permanent - Sydney

Retail Systems Analyst

Payroll Test Analyst - BSC GS PS

Associate Operations Analyst

Implementation Consultant

AI Technical Business Analyst

Business Analyst

PAM Analyst / Developer (Delinea)

HSM Analyst / Developer (Thales Luna / YubiHSM)

ICT Business Analyst

Product Business Analyst

Axiomatics Analyst / Developer (Authorisation Platform)

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