In-Demand Scheduling coordinator Jobs in Springvale, Vic

Customer Experience Coordinator
Splend —Melbourne VIC
- Weekend availability
- AI
- Communication skills
- Employee assistance program
Quick Apply
4d
Service Coordinator
LAF Technologies Pty Ltd —Boronia VIC
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick Apply
Training Coordinator
Forensicare Careers —Fairfield VIC
- $80,584.40 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
People & Culture Co-Ordinator
Maddocks —Melbourne VIC
- Full-time
- Communication skills
- Health insurance
- Parental leave
Schedule Co-ordinator
Bolton Clarke —Melbourne South Eastern Suburbs VIC
- Full-time
- Microsoft Office
- Administrative experience
- Business
- Health insurance
- Employee assistance program
12d
Service Rostering Coordinator
ONCALL Group VIC —Surrey Hills VIC
- Part-time
- Microsoft Word
- CRM software
- Microsoft Excel
18h
Workforce Coordinator
MACSEYE —East Melbourne VIC
- $90,000 - $95,000 a year
- Full-time
- Hybrid work
- Childcare
- Management
- Education
Quick Apply
Store Development Coordinator
Accent Group —Cremorne VIC
- Full-time
- Management
- Construction
- Communication skills
Quick Apply
19h
Work Coordinator
Grosvenor Engineering Group —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
4d
Translation Project Coordinator
Translationz —Melbourne VIC
- Management
- Analysis skills
- Communication skills
8d
Project Coordinator
Stolt Group —Melbourne VIC
- $80,000 - $135,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Culture & Experience Programs Coordinator
Health Employees Superannuation Trust Australia —Melbourne VIC
- Administrative experience
- Time management
- Parental leave
- Employee assistance program
7d
Manager Workforce Scheduling and Optimisation – Home Care
Baptcare —Toorak VIC
- Full-time
- Management
7d
Mental Health Team Leader
Telecare Australia —Blackburn VIC
- Full-time
- Hybrid work
- Organisational skills
- Leadership
- Communication skills
Quick Apply
Bid Coordinator
Ventia Pty Limited —Cremorne VIC
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
- Employee assistance program
- Employee discount
6d
Liquids Transport Scheduler
Chobani —Dandenong VIC
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Parental leave
HR Recruiter
Authentic Sichuan Food Pty Ltd —Richmond VIC
- $55,000 - $80,000 a year
- Full-time
Quick Apply
Contract Allied Health / Behaviour Support Practitioner / Support Coordinator
Therapy Care —Melbourne VIC
- $50 - $130 an hour
- Full-time
- Hybrid work
Quick Apply
Territory Manager (LAAO) - EP
Abbott Laboratories —Melbourne VIC
- Full-time
- Management
- Sales
- Communication skills
7d
Technical Program Manager, Heidi (6 month fixed term contract)
Heidi —Melbourne VIC
- Full-time
- Hybrid work
- Work from home
- Parental leave
13d

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Customer Experience Coordinator

Splend -
Melbourne VIC

Quick Apply

Job Details

Full-time
4 days ago

Benefits

Employee assistance program
Salary packaging

Qualifications

Driver Licence
AI
Communication skills

Full Job Description

About Us

At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But we aren't just about vehicle ownership. We're also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.

About the role

The Customer Experience Coordinator at Splend is a face to face position that plays a crucial role in maintaining and enhancing customer relationships post sale. This position is responsible for ensuring that all day to day hub operations related to customer management run smoothly. As the primary point of contact for customers after they have been onboarded, you will handle everything from vehicle exchanges and returns to managing fleet operations and responding to customer enquiries.

Your goal is to solve problems efficiently while aligning solutions with business objectives, ensuring a seamless and exceptional customer experience across all touchpoints.

What you'll be doing

Manage customer onboarding, returns, vehicle exchanges, and fleet management.
Proactively address and resolve customer issues, through in person and over the phone interactions, applying innovative problem solving skills to deliver solutions that align with both customer needs and business goals.
Ensure that every customer interaction post sale is handled with the utmost care and professionalism, aiming to provide a best in class customer experience that enhances loyalty and satisfaction.
Monitor and manage the hubs fleet of vehicles to ensure availability and readiness for customer needs, including coordination of maintenance and scheduling of vehicle exchanges.
Serve as the primary point of contact for existing customers, ensuring clear and effective communication across all channels.

What you'll bring

Ability to work across multiple functions within a retail or customer service environment.
Excellent written and verbal communication skills.
Proactive problem-solving abilities with a customer centric approach to resolving issues.
Proven track record in a customer service role, with a focus on delivering high quality customer experiences.
Strong organisational and communication skills, capable of managing customer expectations and coordinating effectively with other teams.
Ability to handle stressful situations with professionalism and a calm demeanour.
A full Australian Driver's License
Comfortable commuting to our Melbourne hub daily
Able to work weekends as required

Benefits & Support

\uD83D\uDCB0 Bonus scheme: Opportunity to earn based on your performance

\uD83C\uDF82 Day off for your Birthday!

\uD83D\uDE98 Salary packaging with 15% employer contributions for Electric Vehicles

\uD83D\uDCD6 Dedicated Learning & Development platform

\uD83D\uDCAD Employee Assistance Program

\uD83C\uDF89 Socials: budget for team and company wide social initiatives

Our Process

Intro with our Talent team to understand your background, aspirations, and answer your questions.

Interview with the hiring manager to discuss your experience and how it aligns with this role.

Where it applies, we’ll ask you to complete a practical case study.

Final interview to discuss Splend’s long-term vision and to check any remaining questions.

Diversity & Inclusion

At Splend, we value diversity and inclusion and consider it key to our success. We’re dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.

If this role sounds like you, but you're not quite sure if you meet every requirement, apply anyway. We're interested in the whole person - your attitude, your potential, and what you'd bring to the team - not just a checklist of credentials. We'd rather hear from you than have you talk yourself out of it.

When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Quick Apply

Refine Your Search

scheduling coordinator jobs in springvale, vic

Customer Experience Coordinator

Service Coordinator

Training Coordinator

People & Culture Co-Ordinator

Schedule Co-ordinator

Service Rostering Coordinator

Workforce Coordinator

Store Development Coordinator

Work Coordinator

Translation Project Coordinator

Project Coordinator

Culture & Experience Programs Coordinator

Manager Workforce Scheduling and Optimisation – Home Care

Mental Health Team Leader

Bid Coordinator

Liquids Transport Scheduler

HR Recruiter

Contract Allied Health / Behaviour Support Practitioner / Support Coordinator

Territory Manager (LAAO) - EP

Technical Program Manager, Heidi (6 month fixed term contract)

I want to receive the latest job alert for scheduling coordinator in springvale, vic

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