In-Demand Therapy coordinator Jobs in Fitzroy, Vic

NDIS Administrator
Therapy Mental Health Pty Ltd —Eltham VIC
- $50,000 - $60,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
2d
Mental Health Clinician
Royal Children's Hospital —Melbourne Western Suburbs VIC
- $94,478.00 - $106,906.80 a year
- Part-time
- Employee assistance program
- Gym membership
3d
Physiotherapist - Mobile Subcontractor
Physi-Cal Physiotherapy —Melbourne VIC
- $112 an hour
- Bachelor's degree
- Patient care
- Medical terminology
Quick Apply
5h
Behaviour Support Practitioner
Be Positive Therapy —Tullamarine VIC
- $83,000 - $111,500 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Work from home
Quick Apply
Territory Manager (LAAO) - EP
Abbott Laboratories —Melbourne VIC
- Full-time
- Management
- Sales
- Communication skills
5d
Occupational Therapist – Melbourne West (Community / NDIS)
We Empower Disability Services —Melbourne Western Suburbs VIC
- $65,541.95 - $120,860.50 a year
- Part-time
- Bachelor's degree
- In-person
- Communication skills
Quick Apply
Coordinator, P&C
NextSense —Blackburn VIC
- $82,105 - $99,051 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Parental leave
10d
Mental Health Program Coordinator
Eastern Health —Box Hill VIC
- Part-time
- Microsoft Excel
- Management
- Organisational skills
- Health insurance
- Employee assistance program
Recovery Nurse ECT
The Royal Melbourne Hospital —Parkville VIC
- Part-time
- Organisational skills
- Communication skills
- Nursing
- Annual leave
Regional Injury Management Advisor
Toll Group —Melbourne VIC
- Full-time
- First Aid Certification
- Conflict management
- Negotiation
Classroom Teacher
Government schools —Melbourne Western Suburbs VIC
- Full-time
- PMP
- Communication skills
- Teaching
12d
Community Occupational Therapist
Mediix —Carlton VIC
- $85,000 - $125,000 a year
- Choose your own hours
- Remote
- Organisational skills
- Time management
- Work from home
Quick Apply
Education Support Coach
Government schools —Melbourne Western Suburbs VIC
- Full-time
- PMP
- Leadership
2d
Physiotherapist – Melbourne West (Community / NDIS)
We Empower Disability Services —Melbourne Western Suburbs VIC
- $65,188.63 - $118,441.03 a year
- Part-time
- Bachelor's degree
- In-person
- Communication skills
Quick Apply
Physiotherapist | Brunswick
Beyond Health Services —Brunswick VIC
- Up to $98.50 an hour
- Bachelor's degree
- Paediatrics
- In-person
- Travel reimbursement
- Work from home
Quick Apply
Speech Pathologist – Melbourne West (Community / NDIS)
We Empower Disability Services —Melbourne Western Suburbs VIC
- $66,139.17 - $124,000.27 a year
- Part-time
- Bachelor's degree
- Patient care
- In-person
Quick Apply
Ops Senior Admin Assistant
UPS —Airport West VIC
Customer Service Coordinator- Blackburn South
Regis Aged Care —Blackburn South VIC
- Overtime
- Management
- Customer service
- Microsoft Office
- Health insurance
- Annual leave
11d
Occupational Therapist
Humanity Health Group Pty Ltd —Melbourne VIC
- $85,000 - $120,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick Apply
General Practitioners
First Step —St Kilda VIC

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NDIS Administrator

Therapy Mental Health Pty Ltd
Eltham VIC

Quick Apply

Job Details

Full-time
$50,000 - $60,000 a year
2 days ago

Qualifications

Customer service
Certificate IV
Certificate III
Microsoft Office
Administrative experience
Working with children
Organisational skills
Front desk
Business Administration
Business
Communication skills
Time management

Full Job Description

THERAPY™

Position Description – Administration Coordinator

ABOUT THERAPY™

THERAPY™ is a registered NDIS provider committed to delivering high-quality, person-centred supports to participants under the National Disability Insurance Scheme.

We operate in accordance with the NDIS Practice Standards, NDIS Code of Conduct, and all relevant legislative and regulatory requirements. Our team is dedicated to empowering participants to achieve their goals while ensuring safety, dignity, and choice remain at the centre of service delivery.

POSITION PURPOSE

The Administration Coordinator is the first point of contact for participants, families and external stakeholders.

This role is responsible for providing professional reception and administrative support while ensuring participant records, intake processes, compliance documentation, scheduling, and office operations are maintained to a high standard.

The Administration Coordinator contributes directly to Therapy's compliance with the NDIS Practice Standards through accurate record keeping, participant administration, privacy management, and quality assurance activities.

KEY RESPONSIBILITIES
Reception and Communication

Answer incoming phone calls, emails, and enquiries.
Provide information regarding Therapy's services and supports.
Direct enquiries to the appropriate team members.
Maintain a welcoming, accessible, and inclusive environment.

Participant Administration

Support onboarding and intake of new participants.
Prepare service agreements, consent forms, intake documentation, and supporting paperwork.
Maintain accurate participant records within CareMaster and other systems.
Assist participants and families with administrative enquiries.
Coordinate appointments and service bookings as directed.
Ensure participant information is recorded accurately and confidentially.

Scheduling and Coordination

Manage practitioner and support service schedules.
Coordinate appointments, cancellations, and rescheduling requests.
Liaise with participants, families, support coordinators, and staff regarding appointments.
Assist with room bookings and resource allocation.

Records and Documentation

Maintain secure and accurate participant, staff, and organisational records.
Support document management and version control.
Ensure all documentation complies with NDIS and privacy requirements.
Assist with audit preparation and compliance reviews.
Maintain filing systems and administrative registers.

HR and Workforce Administration

Support collection and maintenance of compliance documentation including:
NDIS Worker Screening Checks
Working with Children Checks
Qualifications and registrations
Mandatory training records
Monitor compliance expiry dates and notify relevant staff.
Support Employment Hero administration and personnel record management.

Incident, Feedback and Quality Administration

Assist with maintaining incident, feedback, and complaints registers.
Ensure documentation is recorded accurately and escalated appropriately.
Support quality improvement activities.
Assist management with NDIS audit preparation and compliance activities.
Maintain confidentiality regarding participant and staff information.

General Administration and Office Operations

Process incoming and outgoing correspondence.
Maintain office supplies and administrative resources.
Coordinate meeting schedules and prepare meeting documentation.
Assist with data entry, reporting, and operational administration.
Support management with administrative projects and tasks as required.

QUALIFICATIONS AND EXPERIENCE

Essential

Previous experience in administration, reception, or customer service.
Strong computer literacy including Microsoft Office.
Excellent verbal and written communication skills.
High attention to detail and organisational skills.
Ability to maintain confidentiality and professional boundaries.
Current NDIS Worker Screening Check (or ability to obtain).

Desirable

Experience within the NDIS, disability, allied health, healthcare, or community services sector.
Experience using CareMaster or similar systems.
Certificate III or IV in Business Administration or a related field.
Understanding of NDIS Practice Standards and NDIS Code of Conduct.

SKILLS AND COMPETENCIES

Professional and person-centred communication.
Strong organisational and time management skills.
Excellent attention to detail and accuracy.
Ability to manage competing priorities.
Strong problem-solving abilities.
Commitment to participant rights, dignity, and choice.
Ability to work collaboratively within a multidisciplinary team.
Understanding of privacy, confidentiality, and information management requirements.

WHAT WE OFFER

A supportive and collaborative workplace culture.
Opportunities for professional growth and development.
The opportunity to be part of a purpose-driven organisation making a positive impact in the community.

Please email [email protected] if you are interested in the role to discuss further.

Pay: $50,000.00 – $60,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

therapy coordinator jobs in fitzroy, vic

NDIS Administrator

Mental Health Clinician

Physiotherapist - Mobile Subcontractor

Behaviour Support Practitioner

Territory Manager (LAAO) - EP

Occupational Therapist – Melbourne West (Community / NDIS)

Coordinator, P&C

Mental Health Program Coordinator

Recovery Nurse ECT

Regional Injury Management Advisor

Classroom Teacher

Community Occupational Therapist

Education Support Coach

Physiotherapist – Melbourne West (Community / NDIS)

Physiotherapist | Brunswick

Speech Pathologist – Melbourne West (Community / NDIS)

Ops Senior Admin Assistant

Customer Service Coordinator- Blackburn South

Occupational Therapist

General Practitioners

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