In-Demand Process manager Jobs in Bendigo, Vic

Sales - Customer Operations Manager
Hazeldenes —Lockwood VIC
- Full-time
Quick Apply
Maintenance - Day Shift - Area Technician
Hazeldenes —Lockwood VIC
- Full-time
Quick Apply
OSHC Coordinator | Whitehills
Junior Adventures Group —White Hills VIC
- Part-time
- Leadership
- Communication skills
Quick Apply
Retail Pharmacy Assistant - CWH Eaglehawk VIC
Chemist Warehouse —Long Gully VIC
- Part-time
- POS
- Communication skills
- Employee assistance program
- Employee discount
Head Chef/ Chef Manager- Armidale
Compass Group Australia —Bendigo VIC
- Full-time
- Culinary experience
- Communication skills
Store Manager - BWS - Bendigo Market Place
BWS —Bendigo VIC
- Full-time
- Leadership
- Employee assistance program
Quick Apply
Site Manager - Wellsford
Ridley Corporation —Wellsford VIC
- Full-time
- Manufacturing
- Leadership
- Health insurance
- Employee assistance program
Quick Apply
8d
Peer Service Leader
Stride —Bendigo VIC
- Full-time
- Microsoft Office
- Administrative experience
- Team management
- Parental leave
16h
Maintenance Supervisor (1st Shift)
Hazeldenes —Bendigo VIC
- Full-time
Quick Apply
Pathology Collector Reliever/Mobile Collector
Austin Health —Bendigo VIC
- Part-time
- Customer service
- Computer skills
- Communication skills
- Health insurance
11d
Delivery Driver Storeperson
PFD Food Services —Bendigo VIC
- Full-time
- Health insurance
- Gym membership
Facility Controller
Downer Group —Bendigo VIC
- 12 hour shift
- Maintenance
- Computer skills
- Communication skills
- Annual leave
Territory Manager
Veolia Environmental Services —Bendigo VIC
- Hybrid work
- Google Suite
- Sales
- Salesforce
- Fuel card
- Parental leave
Finance Officer
Dhelkaya Health —Bendigo VIC
- $33.78 an hour
- Part-time
- Analysis skills
- Employee assistance program
3d
Farm Hand - Breeders
Hazeldenes —Newbridge VIC
- Full-time
Quick Apply
Aboriginal Professional Practice Adviser - Loddon Mallee
Corrections Victoria —Bendigo VIC
- $100,894 - $114,476 a year
- Full-time
- Case management
Aboriginal Advanced Case Manager - Bendigo
Corrections Victoria —Bendigo VIC
- $100,894 - $114,476 a year
- Full-time
- Working with children
- Case management
2d
Finance Officer
Inglewood and Districts Health Service —Bendigo VIC
- $33.78 an hour
- Part-time
- Analysis skills
- Employee assistance program
3d
Pathology Collector Grade 3
Austin Health —Bendigo VIC
- Full-time
- Customer service
- Computer skills
- Communication skills
- Health insurance
11d
Medical Education Officer
Bendigo Health —Bendigo VIC
- $2,863.40 - $3,556.99 a month
- Full-time
- Annual leave
11d

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Sales - Customer Operations Manager

Hazeldenes -
Lockwood VIC

Quick Apply

Job Details

Full-time

Full Job Description

PRIMARY OBJECTIVE
The Customer Operations Manager ensures the seamless execution of the Hazeldenes sales cycle—from order receipt to final delivery. This role provides high-level operational support to Major Account Managers (Woolworths, Coles, Aldi) and leads the internal Customer Operations Team which is responsible for the operational health of customer orders, requests and service outcomes. A primary focus is the proactive communication and coordination between Sales, Sales Operations, Warehouse and Logistics to deliver strong DIF/OTIF performance, clear customer communication, and seamless order execution for key customers ensuring Hazeldenes maintains its reputation for industry-leading service levels.

KEY RESPONSIBILITES
Leadership

Team Management: Responsible for employee management including but not limited to; conducting performance appraisals based on individual KPI targets, performance management and provide coaching and guidance to all team members. Recruitment as required.
Customer Relations: Lead your team to ensure strong relationships are built with our customers to understand their needs and ensure their success with Hazeldenes.
Chain of Responsibility (CoR): Ensure the customer service team understands and adheres to basic logistics compliance and documentation standards and understands the impacts certain decisions can
Continuous Improvement: Proactively review all functions within the scope of this role and recommend improved processes or solutions to ensure we are always delivering high quality frictionless customer outcomes business outcomes.

Customer Operations Coordination

Order Management: Oversee the accuracy of orders, Retail Customers may have portals that these are managed through. In week order tracking to provide the relevant Account Manger with detailed information to support customer interactions
Customer Data Entry and Administration: Support dedicated Account Managers by managing the administrative data changes that may need changing within our systems or report.
Shortage Management: In the event of production shortfalls, lead the communication strategy to redistribute stock fairly across retail and wholesale channels according to business priority provided. Communicate clearly these decisions/actions to the customer.
Delivery Troubleshooting: Act as the primary escalation point for daily logistics "friction," including vehicle delays, driver issues, or rejection at the customer’s DC.
Cross-Functional Communication: Provide real-time updates to the Sales Operations and Account Management teams regarding transport delays or shortages that impact key customers.
Claims Management: Oversee the investigation and resolution of delivery-related claims (e.g., temperature issues, transit damage) to identify root causes and prevent recurrence.

OH&S / Quality Systems

Work closely with the People and Performance Manager and Occupational Health and Safety Team to ensure all members of responsibility of this role are aware of safety requirements, both legislative and Hazeldene’s policies/procedures, to provide a safe workplace for our employee.
Maintain and support a superior safety and housekeeping program, including all timely communication initiatives
Promote the proactive reporting of workplace hazards identified during the course of work to the appropriate person, following standard operating procedures
Assist the OH&S Manager to implement Occupational Health and Safety, aiming to eliminate injuries
Responsible for performing a designated role in emergency events to ensure the continuity of Hazeldene’s services in the event of an emergency.

Disclaimer: The duties and responsibilities outlined above are not exhaustive and may change from time to time based on business needs. Employees may be required to perform additional tasks as directed by management.

Quick Apply

Refine Your Search

process manager jobs in bendigo, vic

Sales - Customer Operations Manager

Maintenance - Day Shift - Area Technician

OSHC Coordinator | Whitehills

Retail Pharmacy Assistant - CWH Eaglehawk VIC

Head Chef/ Chef Manager- Armidale

Store Manager - BWS - Bendigo Market Place

Site Manager - Wellsford

Peer Service Leader

Maintenance Supervisor (1st Shift)

Pathology Collector Reliever/Mobile Collector

Delivery Driver Storeperson

Facility Controller

Territory Manager

Finance Officer

Farm Hand - Breeders

Aboriginal Professional Practice Adviser - Loddon Mallee

Aboriginal Advanced Case Manager - Bendigo

Finance Officer

Pathology Collector Grade 3

Medical Education Officer

I want to receive the latest job alert for process manager in bendigo, vic

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