In-Demand Restaurant general manager Jobs in Docklands, Vic

Manager on Duty
Marriott International, Inc —Melbourne VIC
- Full-time
- Hospitality
- Administrative experience
- Senior Secondary Certificate of Education
12d
Sourcing Manager Technology
Australian Unity —Melbourne VIC
- Full-time
- Management
- Presentation skills
- Financial services
- Health insurance
- Parental leave
12d
After Hours Coordinator
Ramsay Health Care —Windsor VIC
- $61.96 - $68.15 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Referral program
Quick Apply
Front Office Manager - The Victoria Hotel
EVT Group —Melbourne VIC
- Full-time
- Hotel experience
- Resort
- Parental leave
Operating Theatre Bookings Clerk
Ramsay Health Care —St Kilda VIC
- Part-time
- Management
- Customer service
- Writing skills
- Referral program
Quick Apply
Environmental Services Assistant
Ramsay Health Care —Windsor VIC
- Cleaning
- Referral program
Quick Apply
13d
Head Theatre Technician
Ramsay Health Care —Hampton VIC
- Full-time
- Acute care
- Leadership
- Communication skills
- Referral program
Quick Apply
Cook (Part-time)
The Coffee Club Highpoint —Maribyrnong VIC
- $26 - $35 an hour
- Part-time
- Management
- Culinary experience
- Cooking
Quick Apply
2d
Marketing Manager
Redcat Pty Ltd —Cremorne VIC
- Full-time
- Hybrid work
- Management
- Research
- POS
Quick Apply
Sous Chef Premium Dining, MCG
Delaware North —East Melbourne VIC
- Culinary experience
- Restaurant experience
- Kitchen
Instrument Technician
Eastern Health —Box Hill VIC
- Part-time
- Microsoft Excel
- Organisational skills
- Computer skills
- Health insurance
- Employee assistance program
1d
Nurse Unit Manager - Medical/CCU
Ramsay Health Care —Epping VIC
- $68.76 an hour
- Full-time
- Management
- Recruiting
- Nursing
- Referral program
Quick Apply
3d
Financial Controller
AccorHotel —Melbourne VIC
- Full-time
- Hybrid work
- Hospitality
- Resort
- Free food
Quick Apply
9d
Assistant Nurse Unit Manager
Ramsay Health Care —Mitcham VIC
- Part-time
- Leadership
- Communication skills
- Nursing
- Referral program
Quick Apply
13d
Store Consultant (Customer Service)
National Storage —Box Hill VIC
- $334,615 a year
- Part-time
- Communication skills
- Parental leave
- Referral program
Quick Apply
Payroll Operations Manager
Regis Aged Care —Camberwell VIC
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
- Gym membership
Clinical Trial Coordinator
Ramsay Health Care —Melbourne VIC
- Full-time
- Nursing
- Research
- Administrative experience
- Referral program
Quick Apply

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restaurant general manager jobs near docklands, vic

Manager on Duty

Marriott International, Inc -
Melbourne VIC

Apply Now

Job Details

Full-time
12 days ago

Qualifications

Hospitality
Administrative experience
Senior Secondary Certificate of Education
Education
Hospitality Management
Front desk
Guest services

Full Job Description

Additional Information
Job Number26066366
Job CategoryRooms & Guest Services Operations
Location27 Little Collins Street, Melbourne, Victoria, Australia, 3000
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting Property Operations and Guest Relations Needs

Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

Communicates any variations to the established norms to the appropriate department in a timely manner.

Sends copy of MOD report to all departments on a daily basis.

Strives to improve service performance.

Ensures compliance with all policies, standards and procedures.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Supporting Profitability Goals

Understands and complies with loss prevention policies and procedures.

Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Managing the Guest Experience

Intervenes in any guest/associate situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and associate well being is preserved.

Empowers associates to provide excellent customer service.

Provides immediate assistance to guests as requested.

Serves as a leader in displaying outstanding hospitality skills.

Sets a positive example for guest relations.

Responds to and handles guest problems and complaints.

Ensures associates understand customer service expectations and parameters.

Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.

Participates in the development and implementation of corrective action plans to improve guest satisfaction.

Records guest issues in the guest response tracking system.

Assisting Human Resources Activities

Participates as needed in the investigation of associate and guest accidents.

Observes service behaviors of associates and providing feedback to individuals.

Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.

Celebrates successes and publicly recognizes the contributions of team members.

Ensures associates are cross-trained to support successfully daily operations.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.

Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

restaurant general manager jobs in docklands, vic

Manager on Duty

Sourcing Manager Technology

After Hours Coordinator

Front Office Manager - The Victoria Hotel

Operating Theatre Bookings Clerk

Environmental Services Assistant

Head Theatre Technician

Cook (Part-time)

Marketing Manager

Sous Chef Premium Dining, MCG

Instrument Technician

Nurse Unit Manager - Medical/CCU

Financial Controller

Assistant Nurse Unit Manager

Store Consultant (Customer Service)

Payroll Operations Manager

Clinical Trial Coordinator

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