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- Presentation skills
- Work from home
- Employee discount
Quick Apply
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ICT Business Analyst

Simplus Australia
North Sydney NSW

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Job Details

Permanent | Full-time
$80,513.00 - $185,328.66 a year
7 days ago

Benefits

Visa sponsorship
Work from home
Employee discount
Professional development assistance
Referral program

Qualifications

Computer Science
Software Engineering
Enterprise software
Salesforce
Presentation skills
Bachelor's degree
Negotiation

Full Job Description

ICT Business Analyst

Positions available in : Sydney , Melbourne , Perth and Brisbane

Work Type: Hybrid/ Remote

Permanent /Full time opportunity

Every role at Simplus requires a professional who has a broad understanding of professional services and who possess the tool kit of a consultant. That tool kit will include stakeholder management, keen business acumen, the ability to create and maintain collateral, strong collaboration skills, the ability to lead workshops, kick offs and training sessions. Consultants within our teams have inquisitive minds and are striving to continually learn and bring their “a” game every day. Being part of the team here is not only contributing to the role you do, but also to the wider Simplus community.We are looking for candidates who can challenge the status quo, resolve tough problems, and make complex things, simple.

As a member of Simplus we all have three primary responsibilities:

Be a critical thinker: solve tough problems for the world’s biggest brands, work together, and be relentless in ensuring successful outcomes for clients.
Be a steward: look after each other and the company on our collective journey to success by being accountable, doing the right thing, and promoting a caring corporate culture.
Be an underdog: be determined, crafty, spirited, resilient, and tenacious. Challenge conventional wisdom and refuse to take no for an answer.

RESPONSIBILTIES / DUTIES

Participate in sessions with Salesforce.com customers and other team members to understand Business Requirements and Business Processes Analysis
Document detailed business, functional & technical requirements and analyse data and execute data migration strategies and mapping
Configuration of Salesforce.com and related third party application
Testing – creation and execution of testing scripts
Development of training material and training delivery to clients
Assist project managers to manage delivery outcomes, time frames and change management processes
Liaison with clients on an ongoing basis, to maintain and develop the business relationship ensure satisfaction with services provided and identify opportunities for further growth
Co-ordinate escalations to bring about resolution to meet client standards
Always Promote the Company’s business in a positive and professional manner

QUALIFICATIONS / EXPERIENCE / KNOWLEDGE REQUIRED

Education level, knowledge and work/industry experience
Bachelor’s degree in Computer Science, Software Engineering, Management Information Systems, and/or a related field
Enterprise consulting experience, including implementation experience with major technology programs
Ability to understand and be responsive to customer needs and to advocate for customer success
Experience defining and delivering enterprise applications on the Salesforce platform
Ability to work independently and as part of a distributed team and a willingness to take ownership of problems
Strong presentation and facilitation skills - must be able to deliver workshops and strategize at a C level.

Professional/technical skills

Ability to translate data/facts/info into opportunities
Expertise in drawing activity flow and architecture diagrams
Ability to explain technical issues with non-technical personnel
Expertise in designing, sizing, implementing and testing Salesforce solutions
Behavioral (e.g. negotiation skills, presentation skills)
Excellent interpersonal skills and the ability to have presence in a meeting environment
Ability to prepare and deliver workshops/training

This job description is a close guideline as to what you will be asked to do in your role. It is not exhaustive and you may be asked to contribute to work outside of what is set within this document. Simplus is able to ask you to work outside of this remit within reasonable direction.

No agencies please.

Job Types: Full-time, Permanent

Pay: $80,513.00 – $185,328.66 per year

Benefits:

Employee discount
Professional development assistance
Referral program
Visa sponsorship
Work from home

Work Authorisation:

Australia (Required)

Work Location: Hybrid remote in North Sydney NSW 2060

Quick Apply

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