In-Demand Software development occupations Jobs in Australia

Support Analyst
Department of Education —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Azure
- Management
- SQL
7d
Senior Software Engineer
Department of Energy, Environment and Climate Action —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Hybrid work
- Azure
- Master's degree
- SQL
12d
Senior Field Officer
Department of Climate Change, Energy, the Environment and Water —Wollongong NSW
- $80,277 - $85,034 a year
- Weekend availability
- Management
- Maintenance
- Administrative experience
- Annual leave
5d
ES1-2 Lonsdale St Campus Attendance, Sick Bay & Administration
Government schools —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- University
11d
Hospital Scientist
St Vincent's Hospital Network —Sydney NSW
- $76,378.47 - $108,941.55 a year
- Full-time
- Laboratory
- Laboratory experience
- Microsoft Office
12d
Timetable/Daily Organiser
Government schools —Melbourne Northern Suburbs VIC
- Full-time
- Microsoft Excel
- Management
- Databases
8d
Business Support Officer (Targeted)
Premier's Department —South Sydney NSW
- $99,938 - $110,271 a year
- Full-time
- Employee assistance program
6d
Human Resource and Administration Support
Government schools —East Gippsland VIC
- Full-time
- Administrative experience
- Human resources
- Recruiting
5d
ES1:2 - STA (Student Teacher Assistant)
Government schools —Melbourne Western Suburbs VIC
- Part-time
- Microsoft Word
- Administrative experience
- Construction
7d
Acting Business Manager - Ed Support Level 1-Range 5
Government schools —Melbourne Eastern Suburbs VIC
- Urgently hiring
- Leadership
- Communication skills
- Teaching
1d
Daily Organiser/First Aid Support
Government schools —Melbourne VIC
- Full-time
- First Aid Certification
- Organisational skills
- Leadership
5d
Workplace Rehabilitation Consultant - Psychologist/Rehabilitation Counsellor
KINNECT —Nundah QLD
- Part-time
- Remote
- Communication skills
- Time management
- Work from home
14d
Platform Administrator
Department of Education —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Computer science
- Salesforce
- Administrative experience
3h
Senior Developer / Business Analyst
Health System Support Group —Sydney NSW
- $132,236 - $150,222 a year
- Full-time
- SQL
- AWS
- Scripting
8d
Computer Numerical Control (CNC) Machinist
Doorpac Australia Pty Ltd —Somersby NSW
- $38 - $42 an hour
- Overtime
- In-person
- Communication skills
Quick Apply
Workplace Rehabilitation Consultant - Psychologist / Rehabilitation Counsellor
KINNECT —Toowoomba QLD
- Part-time
- Remote
- Communication skills
- Time management
- Work from home
Patient Reconciliation Officer (Administration Officer Lvl 4) - Temp FT
South Western Sydney Local Health District —Sydney Western Suburbs NSW
- $1,440.76 - $1,473.74 a week
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Parental leave
11d
Principal Salesforce Architect
Department of Climate Change, Energy, the Environment and Water —Sydney Western Suburbs NSW
- $149,739 - $173,174 a year
- Full-time
- Azure
- Salesforce
- SQL
- Annual leave
8d
Director - Curriculum and Professional Practice Branch
Government schools —Melbourne VIC
- Full-time
- Analysis skills
- AI
- Leadership
13d
Advanced Level Clinical Coder (Health Manager Lvl 1) - Temp PT
South Western Sydney Local Health District —Sydney Western Suburbs NSW
- $44.28 - $58.91 an hour
- Part-time
- Remote
- Microsoft Office
- Communication skills
- Hospital experience
- Annual leave
- Work from home
7d

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software development occupations jobs near australia

Support Analyst

Department of Education -
Melbourne VIC

Apply Now

Job Details

Full-time
$100,894 - $114,476 a year
7 days ago

Qualifications

Jira
ITIL Certification
Azure
Management
IIS
IT service management
SQL
Confluence
Security
ServiceNow
Agile
Systems analysis
Application support
Working with Children Check
Help desk

Full Job Description

Overview

Work Type: Fixed-term - Full-time

Salary: $100,894 - $114,476

Grade: VPS 4

Occupation: IT and telecommunications

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/DE/FPIS/1928852

The Information Management and Technology Division (IMTD) guides the Departments’ digital capability and is leading digital transformation for the Department including Victorian government schools. The division architects manage and support the largest technology network in Victoria, which has a user base of approximately 750,000 staff and students.

Reporting to the ECE Senior Specialist System Operations, the Support Analyst will join the ECE System Operations team within Early Childhood Digital Services. This role plays a crucial part in supporting applications and systems within the Early Childhood Education sector.
Joining a broader team, this role will be responsible for dealing with user queries and investigations, administering user access, and providing day-to-day support across ECE applications and systems.

About the Department

The department provides a wide range of learning and development support and services.

The department provides policy leadership, plans for the future of education in Victoria and leads key cross-sector collaboration. The department plays an important system steward role by providing support, guidance, oversight and assurance across early childhood and school education systems, as well as directly providing school education and 50 new early learning centres.

About the Division

The Information Management and Technology Division (IMTD) guides the Departments' digital capability and is leading digital transformation for the Department including Victorian government schools. The division architects manage and support the largest technology network in Victoria, which has a user base of approximately 750,000 staff and students.

IMTD provides innovation and leadership in the transformation and management of the Department's digital capability through the implementation of solutions on the department's cloud environment (IaaS), enterprise cloud platforms (PaaS) and software (SaaS), using agile practices with a focus on user experience, security, and integration.

As a valued member of the diverse IMTD team, you will have the opportunity to be part of influencing the new way of working for the department through your strong technical skills and customer-centric approach.

This position sits in the Early Childhood Education Digital Services Branch. A minimum requirement of 3 days a week in the DE office is required, plus a valid Working with Children Check (E).

About the Role

Reporting to the ECE Senior Specialist System Operations, the Support Analyst will join the ECE System Operations team within Early Childhood Digital Services. This role plays a crucial part in supporting applications and systems within the Early Childhood Education sector.

Joining a broader team, this role will be responsible for dealing with user queries and investigations, administering user access, and providing day-to-day support across ECE applications and systems.

The role will provide support to users and stakeholders both internal and external to the Department of Education.

Key activities will include.

Technical support – record all user support requests, whether received by phone, email, or other methods, ensuring complete information is captured in the ITSM system.
Providing phone-based support to users of supported systems, addressing inquiries received via dedicated queues active between 9 AM and 5 PM.
Providing consultation, trouble shooting and advisory service to system users.
Logging and maintaining support requests to ensure all requests for support including incidents are dealt with according to agreed standards and procedures.
Investigation and resolution of issues, system modifications, updating documentation and defining enhancements.
System monitoring with real-time monitoring tools.
Contribute to the development of system documentation, processes and knowledge base.
Assist in system analysis and testing activities.
Manage access to the systems.
Produce system reports and data for stakeholders.
Help improve business processes, reporting and monitoring.
Some out-of-business hours support is required for critical priority support incidents and planned production activities.

Attributes

You have experience in providing application support and dealing with system end users.

Experience in end-user support via the Helpdesk or Support team.
Experience with d ebugging, triaging and testing.
Experience with SQL database querying.
IT Service Management experience and ITSM tools (ServiceNow).
Cloud Web Applications (Azure), and data platforms (SQL).

Desirable Qualifications and Experience

Essential:

Experience in end-user support via Helpdesk or Support team.
Experience with debugging, triaging, and testing.
Experience with SQL database querying.
IT Service Management experience and ITSM tools (ServiceNow).
IIS Web Applications (Azure), and data platforms (SQL).

Desirable:

Relevant tertiary qualification in Information Technology.
Experience in supporting identity management services such as Azure B2C.
Experience in using Jira and Confluence.
ITIL certification.

Further Information

For more details regarding this position please see attached position description for the capabilities to address in application.

The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page

Applicants requiring adjustments can contact the nominated contact person.

Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.

For further information pertaining to the role, please contact John Rodriguez - Senior Manager System Operations via [email protected]

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.

Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.

Applications close 11:59pm on 17 June 2026

Applications close Wednesday 17 June 2026 at 11.59pm

Posted

3 June 2026

Apply Now

Refine Your Search

software development occupations jobs in australia

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