In-Demand Case worker Jobs in Spring Hill, Qld

Employment Services Intake Officer
MULTIPLE SCLEROSIS SOCIETY OF QUEENSLAND —Milton QLD
- $38.65 - $41.45 an hour
- Full-time
- Microsoft Office
- No degree
- In-person
- Health insurance
- Employee assistance program
Quick Apply
2d
Youth Workers
Anglicare Southern Queensland —Eight Mile Plains QLD
- Weekend availability
Youth Worker
MANAWISE Care Pty Ltd —Forest Lake QLD
- $35 - $52 an hour
- Temporary
- CPR Certification
- Working with children
- First Aid Certification
Quick Apply
Job Coach
UnitingCare —Brisbane QLD
- Full-time
- First Aid Certification
- Case management
- Communication skills
- Health insurance
- Parental leave
Mental Health Clinician
Queensland Government —Brisbane QLD
Case Manager
QBE —Brisbane QLD
- Full-time
- Hybrid work
- Case management
- Negotiation
- Disability insurance
- Annual leave
12d
Senior Social Worker
Queensland Government —Brisbane QLD
- Full-time
- Clinic
- Working with children
- Case management
12d
Domestic and Family Violence Counsellor
UnitingCare —Nundah QLD
- Part-time
- Bachelor's degree
- Case management
- Psychology
- Health insurance
- Parental leave
Senior Case Manager
Allianz —Brisbane QLD
- Full-time
- Hybrid work
- Case management
Health & Wellbeing Advisor (Hybrid)
Coles Group —Mount Gravatt QLD
- Case management
- Communication skills
- Free parking
- Employee stock purchase plan
9d
Employment Consultant
genU —Rocklea QLD
- $65,957 - $73,697 a year
- Full-time
- Customer service
- Microsoft Office
- University
- Annual leave
- Employee assistance program
5d
Mandarin speaking Support worker female
A STAR DISABILITY SUPPORT SERVICES —Brisbane QLD
- $40 - $76 an hour
- In-person
- Travel reimbursement
Quick Apply
Senior Case Manager
EML —Brisbane QLD
- Full-time
- Communication skills
- Work from home
- Parental leave
EAP Counsellors, Psychologist and Social Workers - Cairns, QLD (Australia)
Telus Health —Brisbane QLD
- Choose your own hours
- Time management
- Work from home
- Employee assistance program
Injury Management Advisor
Icon Group —Brisbane QLD
- Full-time
- Microsoft Office
- Communication skills
- Negotiation
11d
Workplace Rehabilitation Consultant - Psychologist/Rehabilitation Counsellor
KINNECT —Nundah QLD
- Part-time
- Remote
- Communication skills
- Time management
- Work from home
14d
Rehabilitation Consultant (Occupational Therapist)
Konekt —Brisbane QLD
- Full-time
- Hybrid work
- Parental leave
Quick Apply
Consultant, Injury Management
Queensland Government —Brisbane QLD
- Temporary
1d
Youth Team Leader, Family Wellbeing Service
Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited —Logan Central QLD
- $110,012 a year
- Full-time
- Management
- Working with children
- Bachelor's degree
Quick Apply
11d
Supported Employee - Groundskeeper
Lutheran Services —Woodridge QLD
- $30.35 an hour
- Case management
- Outdoor work
- Employee assistance program
- Employee discount
7d

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Employment Services Intake Officer

MULTIPLE SCLEROSIS SOCIETY OF QUEENSLAND
Milton QLD

Quick Apply

Job Details

Permanent | Full-time
$38.65 - $41.45 an hour
2 days ago

Benefits

Health insurance
Employee assistance program
Salary packaging
Insurance services

Qualifications

Intake
Certificate IV
NDIS Worker Orientation Module
Microsoft Office
Medical scheduling
Blue Card
Risk management

Full Job Description

The Employment Services Intake Officer is the first point of contact for participants entering MS Queensland’s Employment Services program. This role delivers a timely, accurate, and participant-centred intake process, including eligibility checks, intake documentation, medical evidence collection, identifying participant needs, and scheduling initial appointments. The role also ensures all records, privacy, and consent documentation are completed accurately and maintained in line with organisational and compliance requirements, supporting a smooth transition into services for people living with MS and other Acquired Neurological Conditions.

The opportunity

This unique role coordinates participant intake and onboarding, ensuring all eligibility, documentation, and appointment processes are completed accurately and efficiently.

This is a full-time, on-site position, working Monday to Friday from 8:30am to 4:36pm.

In this role, you will:

Confirm client eligibility for the Inclusive Employment Australia (IEA) program, explain services and obligations, and support clients through the eligibility process.
Assist with collecting medical evidence, completing intake forms, and providing welcome packs or program information, including support for clients with limited digital skills.
Support digital onboarding by issuing Campus access, helping clients log in, enable accessibility features, and complete required digital IEA paperwork.
Maintain accurate intake records, issue correspondence, schedule and reschedule appointments in line with the Compliance Framework, monitor attendance, and conduct reminder calls.
Prepare clients for initial appointments by capturing key servicing information, confirming communication preferences, providing handover notes, and maintaining engagement through regular check-ins.
Respond to enquiries, provide digital demonstrations, process external referrals, and engage new prospects in collaboration with the Marketing and Community team.
Work within professional boundaries, contribute to continuous improvement, support internal stakeholders, and uphold all Workplace Health & Safety responsibilities, including safe practices, hazard reporting, and risk management.

You bring

3+ years’ experience in an employment services environment, either generalist or specialist, in a case management or intake role.
Relevant tertiary qualifications (Cert IV or higher) in Community Services, Employment Services, Disability Support, Career Development, or similar, or equivalent experience, are highly desirabl
Strong understanding of employment services frameworks, contracts, and compliance requirements, including maintaining accurate records and meeting KPI expectations.
Demonstrated commitment to working with people with disability, with sound knowledge of the barriers they face in seeking or maintaining employment, and the empathy to respond to individual needs.
Highly customer-focused, with strong listening, influencing, problem-solving, and interpersonal skills, and the ability to communicate professionally and confidently with stakeholders at all levels.
Ability to work both autonomously and collaboratively within a multidisciplinary team, while supporting participants with complex barriers to achieve meaningful program engagement.
Strong digital capability, including proficiency in Microsoft Office Suite and Employment Services systems such as Job Ready, with the initiative to identify solutions and support participants to connect with services.

Compliance requirements

To be successful in this role, you’ll be required to complete:

NDIS Worker Screening
Blue Card
National Police Check
NDIS Worker Orientation Training

What this role offers?

Salary packaging up to $15,990, plus Meals & Entertainment card up to $2,650
Novated leasing options
Free professional development and peer recognition platform
Employee Assistance Program (EAP) for you and your family
Portable long service leave (QLeave) and financial wellbeing benefits
Free MS Queensland polo shirts and annual flu vaccination
Private health insurance discounts with Australian Unity
Access to exclusive discounts across 500+ leading brands

About MS Queensland

With over 65 years of experience, MS Queensland delivers holistic neuro services that empower people to live better lives. We drive neuro wellness through integrated services spanning employment, allied health, education, advocacy, research, and community support.

If you’re ready to make a genuine difference through inclusive employment, we’d love to hear from you.

Apply now and help shape better futures through meaningful work.

How to apply:

Please click apply and submit your resume and your targeted cover letter.

For a copy of the full position description, please contact [email protected]

Applications close: Tuesday 16th of June at 11:59PM AEST

Our commitment to inclusion

At MS Queensland, we warmly welcome candidates from culturally and linguistically diverse backgrounds, people with disability, LGBTIQA+ communities, and Aboriginal and Torres Strait Islander peoples.

Respectfully, no agencies please.

Quick Apply

Refine Your Search

case worker jobs in spring hill, qld

Employment Services Intake Officer

Youth Workers

Youth Worker

Job Coach

Mental Health Clinician

Case Manager

Senior Social Worker

Domestic and Family Violence Counsellor

Senior Case Manager

Health & Wellbeing Advisor (Hybrid)

Employment Consultant

Mandarin speaking Support worker female

Senior Case Manager

EAP Counsellors, Psychologist and Social Workers - Cairns, QLD (Australia)

Injury Management Advisor

Workplace Rehabilitation Consultant - Psychologist/Rehabilitation Counsellor

Rehabilitation Consultant (Occupational Therapist)

Consultant, Injury Management

Youth Team Leader, Family Wellbeing Service

Supported Employee - Groundskeeper

I want to receive the latest job alert for case worker in spring hill, qld

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