In-Demand It support Jobs in Richlands, Qld

Service Desk Agent
Datacom —Brisbane QLD
- Full-time
- Parental leave
Quick Apply
Customer / Technical Support Specialist
M3DICINE —Eight Mile Plains QLD
- Full-time
- Salesforce
- Microsoft Office
- Organisational skills
Quick Apply
Document and Systems Administrator
Enaex —Brisbane QLD
- Full-time
- Organisational skills
- Communication skills
- Time management
- Employee assistance program
Level 3 IT Technical Specialist
Abano Healthcare —South Brisbane QLD
- Full-time
- Azure
- Management
- No degree
Quick Apply
Service Desk Manager
First Focus —Brisbane QLD
- $110,000 - $145,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Communication skills
- Paid training
Quick Apply
Service Desk Analyst
Bolton Clarke —Brisbane QLD
- Full-time
- Computer Science
- Microsoft Office
- SQL
- Health insurance
- Employee assistance program
6d
ICT Service Desk Engineer (Level 2)
Lowes Petroleum Service —Pinkenba QLD
- Full-time
- Azure
- Administrative experience
- SharePoint
Quick Apply
Field Tech Support
DXC Technology —Brisbane QLD
- Full-time
- Customer service
- In-person
- Time management
Senior Technical Support Officer
Anglicare Southern Queensland —Fortitude Valley QLD
- Full-time
- Remote
- Health insurance
- Work from home
11d
ICT System and Field Technical
Integral Connection t/as Network Overdrive —Brisbane QLD
- $28,000 - $35,000 a month
- Part-time
- SQL
- SharePoint
Quick Apply
Service Desk Coordinator
Queensland Government —Brisbane QLD
- Temporary
- No degree
- Leadership
- Communication skills
8d
System Administrator
PKCG —Brisbane QLD
- $75,086.28 - $85,000.00 a year
- Full-time
- Azure
- Administrative experience
- Bachelor's degree
Quick Apply
6d
Technical Support Specialist
Precision Automotive —Brisbane Airport QLD
- Full-time
- Forklift
- Communication skills
- Employee discount
Quick Apply
8d
IT Application Support Engineer (Pharmacy)
Icon Group —Brisbane QLD
- Full-time
- Parental leave
- Employee assistance program
2d
ICT Engineer - Private and Public Networks East
BAI Communications —Brisbane QLD
- AutoCAD
- Electrical experience
- Referral program
1d
Senior IT Systems Administrator
ROHDE & SCHWARZ GmbH & Co. KG —Brisbane QLD
- Computer Science
- Customer service
- Administrative experience
5d
Support Systems Analyst
Boeing RIV Site —Enoggera QLD
- Hybrid work
13d
Support Systems Analyst
Boeing —Enoggera QLD
- Hybrid work
- Tuition reimbursement
12d
Senior IT Systems Administrator
KBR —Ascot QLD
- Full-time
- Bachelor's degree
- No degree
- Parental leave
ICT Network and Infrastructure Engineer
Sheldon College —Sheldon QLD
- Full-time
- Communication skills
- Health insurance
- Parental leave
Quick Apply
1d

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Service Desk Agent

Datacom -
Brisbane QLD

Quick Apply

Job Details

Full-time

Benefits

Employee rewards program
Parental leave

Full Job Description

Our Why

Datacom works with organisations and communities across New Zealand and Australia to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

At Datacom we’re committed to developing, retaining, and promoting diverse talent. We want to help you grow your current skills and give you the opportunity to learn and develop brand new ones.

Have a qualification in IT and looking for your entry to the industry? We promise to provide you with a supportive environment while learning the key foundations in our Service Desk team and all we need from you is passion and enthusiasm!

Your career at Datacom, just like technology, has endless possibilities. Looking to get into Cyber Security, Cloud, Network or Database engineering? Our Service Desk Agent roles are the first step in unlocking your IT career!

Our Service Desk is a 24/7 operation. Queensland’s operational hours are Monday to Friday 6 am to 7 pm. To be successful for a full-time role, you will need to have full availability to work across these hours on a rotating roster.

Due to client clearance requirements Australian Citizenship, ability to pass national police check and willingness to obtain a Baseline Clearance is essential

What you’ll do

Our Service Desk Agent’s are the first point of contact for our clients. No two days will be the same as you’ll be proactively problem solving any customer issues that come your way or escalating them as appropriate. As a Service Desk Analyst, you will respond to phone and email queries, alerts from customers, provide high quality and efficient experiences, guiding customer through first level technical support. You’ll identify, troubleshoot and resolve incidents and service requests, whilst working with a team of close knit, like-minded people, who rally each other through the rushes and support each other with more in-depth queries.

We are an agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll do:

Respond to phone calls and emails in relation to level 1 technical support
Work to given Service Level Agreements and KPI’s
Problem solve and troubleshoot
Multitask!

What you’ll bring

Someone who wants to kick-start their careers in technology, be part of a team that is striving to achieve the best possible outcome for all our customers, and develop skills and knowledge that form the foundation of a career in IT.

In our successful candidates we are looking for:

Customer-centric superstar who is a great communicator - we pride ourselves on delivering our best work to our customers
Self-starters, motivated to learn and develop
Critical thinkers with strong troubleshooting skills and decision making
Team players who have excellent interpersonal skills - you’ll be working with people just as much as computers
Awesome problem-solvers who have fresh ideas
Thrive in a fast-paced, autonomous work environment and under pressure
Positive attitude and growth mindset

Benefits

Continues opportunities for long term growth in IT in Australasia’s largest professional IT Services company!
Best in class rewards and recognition program including awards and corporate retail discounts on tap
Paid Parental Leave

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Quick Apply

Refine Your Search

it support jobs in richlands, qld

Service Desk Agent

Customer / Technical Support Specialist

Document and Systems Administrator

Level 3 IT Technical Specialist

Service Desk Manager

Service Desk Analyst

ICT Service Desk Engineer (Level 2)

Field Tech Support

Senior Technical Support Officer

ICT System and Field Technical

Service Desk Coordinator

System Administrator

Technical Support Specialist

IT Application Support Engineer (Pharmacy)

ICT Engineer - Private and Public Networks East

Senior IT Systems Administrator

Support Systems Analyst

Support Systems Analyst

Senior IT Systems Administrator

ICT Network and Infrastructure Engineer

I want to receive the latest job alert for it support in richlands, qld

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