In-Demand Crm solution architect Jobs in Sydney, Nsw

Consulting Director
Datacom —Sydney NSW
- Full-time
- CRM software
- Marketing
- Salesforce
Quick Apply
Forward Deployed Engineer
Salesforce —Sydney NSW
- Full-time
- Computer science
- Sales
- Salesforce
Senior Applied AI Solutions Architect, Amazon Connect, AWS, AWS Applied AI Solutions
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- CRM software
- AWS
- Presentation skills
11d
Account Director
Compnow —Alexandria NSW
- Full-time
- University
- Annual leave
- Employee discount
Quick Apply
Salesforce Technical Architect
TechBiz Global GmbH —Sydney NSW
- Full-time
- CRM software
- Sales
- Salesforce
GTM Sales Engineer and AI Automation Specialist
Squiz —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Analysis skills
Quick Apply
5d
Chief Operating Officer
Minetek —North Sydney NSW
- Full-time
- Hybrid work
- Management
- ERP systems
- Microsoft Office
Quick Apply
Twilio Segment CDP Lead
Tata Consultancy Services —Sydney NSW
- Hybrid work
- DevOps
- AWS
- APIs
Senior Technical Architect - Financial Services/Banking
Salesforce —Sydney NSW
- Full-time
- Salesforce
- Agile
- Financial services
Senior Program Architect - Health Sector/Public Sector
Salesforce —Sydney NSW
- Full-time
- Salesforce
- DevOps
- Discharge planning
Senior AI Engineer
Bilue —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Databases
- SQL
Quick Apply
Salesforce CRM Leader
Infosys Singapore & Australia —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Management
- Sales
Quick Apply
Senior CCaaS & AI Solutions Architect
Datacom —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Bachelor's degree
- APIs
Quick Apply
Salesforce Marketing Solution Architect
Accenture —Sydney NSW
- Full-time
- Salesforce
- SQL
- Leadership
Tech Architecture Sr Manager / Manager / Associate Manager / Specialist/ Sr. Analyst
Accenture —Sydney NSW
- Full-time
- CRM software
- DevOps
- AWS
Sales Engineer ANZ
Denodo —Sydney NSW
- Computer science
- Computer Science
- Sales
Senior Technical Architect
Salesforce —Sydney NSW
- Full-time
- Salesforce
- Agile
- AI
Head of Revenue Operations
Sonder.io —Sydney NSW
- Hybrid work
- CRM software
- Sales
- Office
- Parental leave
Quick Apply
(Associate) Director, Account Management
Airwallex —Sydney NSW
- Full-time
- CRM software
- Sales
- Salesforce
Director, Partner Ecosystems
BeyondTrust —Sydney NSW
- Remote
- CRM software
- Management
- Salesforce
Quick Apply

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crm solution architect jobs near sydney, nsw

Consulting Director

Datacom -
Sydney NSW

Quick Apply

Job Details

Full-time

Qualifications

CRM software
Marketing
Salesforce
Master's degree
Business development
Bachelor's degree
Adobe Marketing
Business Administration
Budgeting
HubSpot
AI
Business
Marketing
Adobe Target
Information Technology

Full Job Description

About Datacom We help organisations accelerate growth through CX, digital engagement, MarTech and AI-enabled experiences. We’re growing a high-impact ANZ practice and seeking a senior leader to shape and scale our capabilities.

Role overview We’re looking for a Consulting Director – Digital Engagement to grow our CX and digital engagement business in Australia and NZ. Bring a strong background in CX/marketing, senior market relationships, and a track record of delivering MarTech/CDP-enabled transformations. You’ll shape strategy, design architectures and roadmaps, drive new business, and lead delivery with cross-functional teams.

What you’ll do

Lead CX and digital engagement strategy; build business cases for digital, MarTech and AI change.
Design practical CX/MarTech roadmaps across lifecycle, channels, data, AI and operating model.
Architect end-to-end digital engagement using Salesforce, Adobe, Braze, HubSpot, Sitecore; integrate with CRM, contact centers and data platforms.
Shape CX AI and agents (chatbots, voicebots, decisioning) with governance for privacy and bias.
Drive new business via C-suite networks; collaborate with account teams to build pipeline and close work.
Lead or oversee delivery of marketing automation, CDP and AI programs; provide architectural oversight.
Support bids with solution options, reference architectures and benefits cases; help meet revenue/margin targets.
Build and coach a small CX/digital engagement team; evolve ANZ offers.
Build market presence through thought leadership and vendor partnerships.
Ensure health, safety and wellbeing in all activities.

What you’ll bring Knowledge

Strong CX/marketing background in mid-to-large organisations; experience in ANZ markets.
Deep MarTech/CRM/CDP understanding; omnichannel activation across email, mobile, web, social, paid and offline.
Hands-on with Salesforce (Marketing Cloud, Journey Builder, Service Cloud, Einstein) and Adobe Experience Cloud (AEP, Target, Analytics, Sensei); Braze, HubSpot or Sitecore a plus.
CX AI knowledge (intent, sentiment, propensity, decisioning) and integration with CRM/CDP/marketing platforms.
Commercial mindset: impact on revenue, cost to serve, churn and lifetime value; experience building benefits cases and budgets.

Experience

10+ years in consulting or senior CX/digital/marketing roles; strong ANZ senior relationships.
Proven MarTech/CDP-enabled transformation delivery; experience with platform-enabled architectures and multi-phase programs.
Transformation track record across large CX/digital initiatives.

Skills

Business development: open doors, build trust with senior executives, hit pipeline targets.
Delivery and governance: manage complex programs, budgets, schedules and performance.
Communication: clear, concise briefings to senior business/technical audiences; influence and stakeholder management.
Analysis and planning: diagnose issues and turn outcomes into actionable roadmaps.

Qualifications

Essential: Bachelor’s degree in business, marketing, IT, science, engineering, economics or related field.
Desirable: MBA; certifications in Salesforce, Adobe, Braze, DS/AI, digital marketing or CX.

Why join Datacom

Impact: shape and grow our CX and digital engagement business in ANZ.
Partnerships: work with leading brands and key vendor ecosystems.
Direction and growth: help define our CX, MarTech and AI offerings; strong learning culture.

How to apply

Apply via Workable with your resume and cover letter (include relevant certifications or case studies).

Datacom is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Quick Apply

Refine Your Search

crm solution architect jobs in sydney, nsw

Consulting Director

Forward Deployed Engineer

Senior Applied AI Solutions Architect, Amazon Connect, AWS, AWS Applied AI Solutions

Account Director

Salesforce Technical Architect

GTM Sales Engineer and AI Automation Specialist

Chief Operating Officer

Twilio Segment CDP Lead

Senior Technical Architect - Financial Services/Banking

Senior Program Architect - Health Sector/Public Sector

Senior AI Engineer

Salesforce CRM Leader

Senior CCaaS & AI Solutions Architect

Salesforce Marketing Solution Architect

Tech Architecture Sr Manager / Manager / Associate Manager / Specialist/ Sr. Analyst

Sales Engineer ANZ

Senior Technical Architect

Head of Revenue Operations

(Associate) Director, Account Management

Director, Partner Ecosystems

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