In-Demand full time Jobs in ballina nsw

Support Specialist
Happy Travels —Byron Bay NSW
- $59,092 a year
- Full-time
- CRM software
- Hospitality
- Customer service
Quick Apply
3d
Full time Cooks – Trident Fish & Grill
Koala Solutions —Alstonville NSW
- $70,000 - $80,000 a year
- Weekend availability
- Hospitality
- In-person
- Kitchen experience
Quick Apply
7d
Ecommerce Specialist
Lox & Chain —Byron Bay NSW
- $80,000 - $90,000 a year
- Full-time
- In-person
Quick Apply
Venue Manager - Specialty Coffee Ballina
Old Quarter Coffee Merchants —Ballina NSW
- From $75,000 a year
- Full-time
- Management
- Customer service
- Warehouse
- Employee discount
Quick Apply
Nanny/Mothers Helper - Bryon Bay , Northern Rivers , NSW
Little Lovelies Nanny & Babysitting Agency —Byron Bay NSW
- $35 - $45 an hour
- Urgently hiring
- Childcare
6d
Cook
The Hum Group Pty Ltd —Byron Bay NSW
- $77,000 - $80,000 a year
- Weekend availability
- In-person
- Restaurant experience
Quick Apply
Recruitment Consultant
Smart Energy Group —Byron Bay NSW
- Full-time
- Recruiting
Quick Apply
Care Partner - Home and Community
Right at Home Northern Rivers —Ballina NSW
- From $78,000 a year
- Full-time
- Microsoft Word
- CPR Certification
- Microsoft Excel
Quick Apply
11d
Dental Assistant trainee
Cumulus Dental —Goonellabah NSW
- $47,405.00 - $85,524.98 a year
- Part-time
- Anatomy knowledge
- EMR systems
- In-person
Quick Apply
13d
Property Operations Manager (North)
Whiddon —Ballina NSW
- Full-time
- Hybrid work
- Annual leave
- Work from home
Service Advisor
Ballina Toyota —Ballina NSW
- Full-time
- Management
- Customer service
- Communication skills
- Employee discount
Team Leader Network Operations - Water and Wastewater
Ballina Shire Council —Ballina NSW
- $92,600 - $106,200 a year
- Overtime
- Customer service
- Administrative experience
- Budgeting
14d
Junior Contract Adminstrator
Alder Group —Ballina NSW
- Full-time
- Administrative experience
- Construction
- Construction Management
Quick Apply
Operations Specialist
Lox & Chain —Byron Bay NSW
- $85,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Bachelor's degree
Quick Apply
3d
General Manager
Australian Gourmet Nuts —Newrybar NSW
- $100,000 - $120,000 a year
- Full-time
- Education
- Bachelor's degree
- In-person
Quick Apply
Site Supervisor - Bennett Constructions
Lipman —Ballina NSW
- Full-time
- Management
- Supervising experience
- Leadership
- Parental leave
- Employee assistance program
Sushi Maker
SUSHI IZU —Byron Bay NSW
- $27 - $40 an hour
- Part-time
- CPR Certification
- First Aid Certification
- In-person
- Free food
Quick Apply
Service Scheduler
Baptistcare WA —Ballina NSW
- Full-time
- Customer service
- Administrative experience
- Communication skills
- Referral program
Chef/Cook
Australian Gourmet Nuts —Lennox Head NSW
- $75,000 - $85,000 a year
- Full-time
- Education
- In-person
- Restaurant experience
Quick Apply
Painter/Decorator
S Painting & Decorating pty ltd —Wollongbar NSW
- $18 - $50 an hour
- Full-time
- English
- Education
- In-person
Quick Apply

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full time jobs near ballina nsw

Support Specialist

Happy Travels -
Byron Bay NSW

Quick Apply

Job Details

Full-time
$59,092 a year
3 days ago

Qualifications

CRM software
Hospitality
Customer service
Organisational skills
Communication skills

Full Job Description

Because Every Great Journey Deserves Great Support!

Permanent Full-Time | Byron Bay Head Office

At Happy Travels, we're passionate about helping people achieve their travel dreams through unforgettable adventures and exceptional service.

As our business continues to grow, we're looking for a proactive and customer-focused Support Specialist to join our Customer Support & Customer Experience team.

This is a critical role within the business, supporting customers after the booking stage and helping resolve enquiries, booking amendments, travel disruptions, and customer concerns. You'll work closely with our sales teams, suppliers, and operational stakeholders to ensure customers receive the support they need while helping us continuously improve the customer experience.

About the Role

As a Support Specialist, you'll be responsible for managing customer enquiries, complaints, booking changes, and post-sale support across both our online and retail travel channels.

You'll investigate issues, coordinate solutions, liaise with suppliers, and ensure customer concerns are resolved professionally and efficiently. You'll also play an important role in identifying recurring issues and helping improve processes across the business.

No two days are the same, making this an ideal opportunity for someone who enjoys problem solving, customer advocacy, and working in a fast-paced environment.

What You'll Be Doing

Managing customer enquiries, concerns, and support requests
Investigating and resolving customer complaints and booking issues
Processing booking amendments, cancellations, and itinerary changes
Liaising with suppliers to coordinate solutions and customer outcomes
Supporting customers impacted by travel disruptions or supplier changes
Maintaining accurate customer records and case notes
Identifying recurring customer issues and improvement opportunities
Working collaboratively with consultants, leaders, and operational teams to deliver exceptional customer experiences

About You

You'll be someone who genuinely enjoys helping people and finding solutions.

You will bring:

Previous experience in customer service, customer support, complaints resolution, or travel operations
Strong written and verbal communication skills
Excellent problem-solving and investigative abilities
High attention to detail and organisational skills
The ability to remain calm and professional when managing challenging situations
Strong stakeholder management and relationship-building skills
Experience using CRM or customer management systems

Experience within the travel, tourism, hospitality, or service industry will be highly regarded but is not essential.

Why Join Happy Travels?

Permanent full-time opportunity
Join a growing and supportive team environment
Work within a business passionate about travel and customer experience
Opportunity to contribute to continuous improvement initiatives
Career development and progression opportunities
Byron Bay Head Office location

If you're passionate about customer experience, problem solving, and delivering outstanding service, we'd love to hear from you.

If you're passionate about helping customers, solving problems, and delivering exceptional service, we'd love to hear from you. Apply today.

Pay: $59,092.00 per year

Work Location: In person

Quick Apply

Refine Your Search

full time jobs in ballina nsw

Support Specialist

Full time Cooks – Trident Fish & Grill

Ecommerce Specialist

Venue Manager - Specialty Coffee Ballina

Nanny/Mothers Helper - Bryon Bay , Northern Rivers , NSW

Cook

Recruitment Consultant

Care Partner - Home and Community

Dental Assistant trainee

Property Operations Manager (North)

Service Advisor

Team Leader Network Operations - Water and Wastewater

Junior Contract Adminstrator

Operations Specialist

General Manager

Site Supervisor - Bennett Constructions

Sushi Maker

Service Scheduler

Chef/Cook

Painter/Decorator

I want to receive the latest job alert for full time in ballina nsw

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