In-Demand it support Jobs in scoresby, vic

Network Support Level 1
Medical iT —Melbourne VIC
- Microsoft Outlook
- Customer service
- Writing skills
Senior Technical Support Engineer – Battery Energy Storage Systems
AESON POWER —Mitcham VIC
- From $75,000 a year
- Full-time
- Schematics
- English
- Bachelor's degree
- Employee discount
- Professional development assistance
Quick Apply
Desktop Support Administrator
Bellroy —Collingwood VIC
- Full-time
13d
Cloud Platform Engineer - Systems Administrator
Leidos —Scoresby VIC
- Full-time
- Management
- AWS
- Communication skills
- Annual leave
6d
Technical Support Representative
Original Engines Co —Kilsyth VIC
- Full-time
- Customer service
- Communication skills
System Administrator
ARB Corporation —Kilsyth VIC
- Full-time
- Azure
- Administrative experience
- Employee discount
3d
Level 1 Windows Network Support
Medical iT —Melbourne VIC
- Microsoft Outlook
- Customer service
- Writing skills
ICT Support and Test Engineers
Wipro —Melbourne VIC
- From $140,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Human resources
- Communication skills
Quick Apply
IT Infrastructure Specialist | Jowett Motor Group (Full-Time)
Jowett Motor Group —Glen Waverley VIC
- Full-time
- Azure
- Administrative experience
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Technical Support Specialist
ADI Global Distribution —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Communication skills
IT eCourts Team Leader - Information Technology Support
Court Services Victoria —Melbourne City Centre VIC
- Full-time
- Azure
- Leadership
- Communication skills
13d
Senior IT Service Desk Officer
Glen Eira City Council —Caulfield VIC
- Full-time
7d
Specialist Technician - Technical Support to Schools Program (TSSP)
Dyna IT Pty Ltd —Melbourne VIC
- $45 - $52 an hour
- Serving
- Microsoft Office
- In-person
Quick Apply
Category Specialist - IT Products and Services
CitiPower and Powercor —Melbourne VIC
- Hybrid work
- Management
- Analysis skills
- Business
- Parental leave
9d
Senior Systems Administrator
Blue IoT —Mulgrave VIC
- Azure
- Microsoft Office
- Administrative experience
Service Desk Manager
First Focus —Melbourne VIC
- $110,000 - $145,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Communication skills
- Paid training
Quick Apply
Technical Support Officer
Chisholm Institute —Dandenong VIC
- Full-time
- Education
- Employee assistance program
1d
Tier 3 Customer Support Agent (SaaS Helpdesk)
Fastmail —Melbourne VIC
- $111,623 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Bachelor's degree
Quick Apply
Associate Technical Support Engineer, Supercharger
Tesla —Cremorne VIC
- Weekend availability
- CRM software
- SQL
- Bachelor's degree
1d
Service Desk Analyst
Mercy Health Australia —Richmond VIC
- Full-time
- Hybrid work
- Communication skills
7h

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it support jobs near scoresby, vic

Network Support Level 1

Medical iT -
Melbourne VIC

Apply Now

Job Details

Qualifications

Microsoft Outlook
Customer service
Writing skills
English
Microsoft Exchange
Microsoft Office
Dental software
Education
DNS
Diploma
Communication skills

Full Job Description

About the business
Who We Are

We are a rapidly growing and innovative Medical & Corporate IT managed services company with offices based in NSW, ACT & VIC. As a company we have been enjoying growth every month for the past 24 months and looking to expand the support desk team. We have a great team culture, a team working environment hosted in new offices and complimented with excellent relationships with our clients. We work closely with our staff and invest time in developing them with weekly training & development. Our Senior IT Engineer team continually looks at innovative solutions available for the medical and dental practices; and in turn trains our support staff. We are very passionate in providing high levels of service and delivery for our clients and have a very low client drop off rate. Be a part of a company that listens to the feedback of their staff and clients and enjoy the success of being apart of our goal in becoming the leader in the Medical IT arena.

About the role

The following tasks will be required in your day to day role;

Dealing directly with clients and providing day-to-day support, rectification and maintenance of IT equipment and Network infrastructure.
Able to conduct Installation of office 365 and proficient with outlook and email configurations.
Providing help desk support and work with IT troubleshooting desktop, thin clients, remote user’s.
Understanding of network infrastructure i.e. DNS, IP Address, Subnets etc.
Be able to repair PC and change RAM, Hard Drives and other hardware components.
Experience working with Backup Nas, Synology, QNAP and other onsite backup systems.
Evaluating PC and Networking hardware and Peripherals as part of a project team to carry out IT
Experience with working with network printers, Dymo printers and USB printers.
Assisting Engineers with network deployments on projects.
Providing support to networks – Windows and Apple Devices.
Opening ports on router and level 1 router support
Attending onsite for computer or server breakdown scenarios.
Worked with Firewalls Cisco, Fortinet, Watch Guard, Sophos, draytek
Maintaining appropriate configuration standards and procedures of all IT Hardware and software both Server and Desktop;
Providing Desktop Support to PC’s and Thin Clients, laptops,
Working with smart switches and POE switches
Installing anti-virus endpoints and experience with working cloud based antivirus
Managing incoming daily support matters- Email and telephone
Providing polite conduct with all clients – acknowledge that our clients may not understand IT.
Conducting scheduled network maintenance’s on Servers and PC’s
Learn and assist with Implementing Windows Server and Terminal server environments
Learn how to configure cloud environments on multiple platforms
Providing customers support on Cloud based server environments
Data entry and updating client configuration and documentation.
Working with support related items for Office 365 and Microsoft Exchange Online services
Monitor Backups Onsite and offsite backup systems.
Monitoring Network security and report threats.
Managing Virtualised Servers and work with troubleshooting.
Understanding of Medical Director, Pracsoft, Bluechip, Genie, Shexie, Dental 4 Windows are skills that very advantageous not essential
Experience or understanding with Apple products and networks – desired

Skills and experience

Clear communication & be able to articulate professionally with clients.
Proficient English-compulsory requirements
Proficient email writing and correct grammar writing skills.
Customer service orientated.
Attention to detail and good follow up skills
Multi task and work well under pressure.
Be able to juggle multiple tickets and tasks
Attention to detail
Very organised
Manage incoming daily support matter
Polite conduct with all Clients
Be extremely organised and communicate with the account managers. (Communication Skills, good English)
Report back feedback and update on changes.

Essential Requirements:

Tertiary Education, Diploma, Degree Qualification or equivalent

Apply Now

Refine Your Search

it support jobs in scoresby, vic

Network Support Level 1

Senior Technical Support Engineer – Battery Energy Storage Systems

Desktop Support Administrator

Cloud Platform Engineer - Systems Administrator

Technical Support Representative

System Administrator

Level 1 Windows Network Support

ICT Support and Test Engineers

IT Infrastructure Specialist | Jowett Motor Group (Full-Time)

Technical Support Specialist

IT eCourts Team Leader - Information Technology Support

Senior IT Service Desk Officer

Specialist Technician - Technical Support to Schools Program (TSSP)

Category Specialist - IT Products and Services

Senior Systems Administrator

Service Desk Manager

Technical Support Officer

Tier 3 Customer Support Agent (SaaS Helpdesk)

Associate Technical Support Engineer, Supercharger

Service Desk Analyst

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