In-Demand senior logistics Jobs in balcatta wa

Senior Parts Sales Supervisor
WesTrac —Guildford WA
- Full-time
- Sales
- Customer service
- Leadership
- Employee stock purchase plan
- Parental leave
14d
Project Administrator / Project Coordinator
TTC —Perth WA
- $90,000 - $95,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
9d
Truck Driver (General)
AI Talent —Nedlands WA
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- First Aid Certification
- Warehouse
- Work from home
- Employee assistance program
Quick Apply
Manager Service Delivery – Perth
Kinetic —High Wycombe WA
- $145,000 a year
- Full-time
- Management
- Microsoft Office
- Analysis skills
Senior Consultant - Examinations
Department of Education —Cannington WA
- $120,457 - $132,753 a year
- Full-time
- Remote
- Databases
- Senior Secondary Certificate of Education
- Education
- Parental leave
National Sales Manager – Agricultural Sector
Australand Agriculture Pty. Ltd. —Wangara WA
- $120,000 - $200,000 a year
- Full-time
- Management
- Sales
- Team management
Quick Apply
4d
Project Geologist
Gateway Mining Ltd —Mount Pleasant WA
- $150,000 a year
- Full-time
- Bachelor's degree
- Communication skills
Quick Apply
6d
Committee Services Officer
Curtin University of Technology —Perth WA
- $96,323 - $102,186 a year
- Full-time
- Analysis skills
- University
- Organisational skills
5d
Manager Environmental Response
Department of Water and Environmental Regulation —Joondalup WA
- $139,860 - $149,485 a year
- Full-time
5d
Senior Service Management Consultant
InfoConsulting Group —Perth WA
- Full-time
- Remote
- Management
- Salesforce
- Bachelor's degree
Quick Apply
Senior Software Test Engineer
Remote Control Technologies —Kewdale WA
- Contract
Maritime Autonomous Systems Engineer
Greenroom Robotics —Perth WA
- Software troubleshooting
- Writing skills
- AI
Senior Installer
Miele —Hilton WA
- Full-time
- Customer service
- Forklift
- Warehouse experience
- Employee assistance program
- Employee discount
Operations Controller (Nightshift)
Kinetic —High Wycombe WA
- Full-time
- Customer service
- First Aid Certification
- Organisational skills
22h
Senior Heavy Diesel Mechanic
Lindsay Australia Limited —Hazelmere WA
- Overtime
- Computer skills
- Communication skills
Senior Hydraulic Engineer
AECOM —Perth WA
- Full-time
- Hybrid work
- Engineering
- Microsoft Office
- Communication skills
Principal Consultant - Written Examinations
Department of Education —Cannington WA
- $139,860 - $149,485 a year
- Full-time
- Remote
- Databases
- Education
- No degree
- Parental leave
EHS Professional
Sandvik —Perth WA
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Warehouse experience
- Parental leave
- Employee assistance program
1d
Mental Health RN
Serco Plc —Royal Australian Navy Warships WA
- Monday to Friday
- Nursing
- No degree
- Employee assistance program
Zone Manager (Account Management/Sales) - Western Australia
Kubota Australia and New Zealand —Perth WA
- Full-time
- Hybrid work
- Management
- Sales
- ERP systems
Quick Apply

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senior logistics jobs near balcatta wa

Senior Parts Sales Supervisor

WesTrac -
Guildford WA

Apply Now

Job Details

Full-time
14 days ago

Benefits

Employee stock purchase plan
Parental leave
Employee assistance program
Referral program
Salary packaging

Qualifications

Sales
Customer service
Leadership
Communication skills

Full Job Description

Posted Date: 20 May 2026

Location: Guildford PDC, WA, AU

Reporting to the Parts Sales Manager the Senior Part Sales Supervisor will join our Sales and Operations team on a Full-Time basis at our Guildford Customer Service Centre. This role involves leading a large, customer-facing team, delivering exceptional service and issue resolution, while driving customer retention and supporting sales outcomes through strong technical and operational expertise.

Department Overview: Customer Service Centre (CSC)

Our 24/7 Parts team, serve 250+ walk in customers, process 40,000+ enquiries and receive 5,000 phone calls on average per month. We support our customers with in-store purchases, electronic ordering and our online and in-app purchasing as well as global parts sourcing, expediting and logistics.

Roster – 4:3 Roster Wednesday to Saturday - 10 Hrd/Day (1 x full weekend off, rostered in monthly)

What You'll Do:

Leadership & Team Management - Lead, mentor, and develop a high-performing team of 28 employees, fostering accountability, managing diverse personalities, and driving strong communication, engagement, and continuous improvement across the team.
Customer-Centric Service Delivery – Act as the first point of escalation for customer enquiries and issues, delivering responsive, solution-focussed support to both new and existing customers experiencing equipment faults, operational challenges, or product queries.
Dispute Resolution & Problem Solving - Manage complex customer issues and disputes with resilience and creativity, identifying alternative solutions such as sourcing parts, coordinating substitutes, or implementing workaround strategies to minimise customer downtime.
Sales Support & Customer Retention - Leverage strong customer service and commercial acumen to retain existing customers, identify sales opportunities, and convert enquiries into tangible outcomes that support revenue growth and customer loyalty.
Technical and Operational Understanding - Apply strong mechanical aptitude to troubleshoot issues, support customers and internal teams, and effectively liaise with Sales, Parts, and Warehouse teams to deliver practical and timely solutions.

Skills & Experience:

Demonstrated experience in a customer-facing leadership role, ideally within heavy equipment, machinery, automotive or industrial sectors.
Proven ability to lead and inspire large, diverse teams, fostering high performance through coaching, development, and strong people leadership.
Strong problem-solving and decision-making skills, particularly in high-pressure or time sensitive environments.
Mechanical aptitude or technical knowledge relevant to the heavy equipment or similar industries (highly desirable)
Experience working cross-functionally with sales, operations, and supply chain teams
High level of resilience, adaptability, and accountability

Our Benefits include, but are not limited to:

Financial Benefits - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & more than 600 retail discounts, such as, Coles, Petbarn, Virgin, HOYTS & Crown.
Health & Wellness - Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
Culture & Career - Personal and Team Recognition (Made for More awards), Internal Career Progression, Training & Flexibility through our award-winning WesTrac Institute
Employee Referral Program - Opportunity to receive a referral bonus up to $5000 for applicable roles
Additional Perks - Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity.

Our Company & Commitment

With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offers a wide range of mining and construction equipment and management solutions.

At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.

Reference Number: 5665

Apply Now

Refine Your Search

senior logistics jobs in balcatta wa

Senior Parts Sales Supervisor

Project Administrator / Project Coordinator

Truck Driver (General)

Manager Service Delivery – Perth

Senior Consultant - Examinations

National Sales Manager – Agricultural Sector

Project Geologist

Committee Services Officer

Manager Environmental Response

Senior Service Management Consultant

Senior Software Test Engineer

Maritime Autonomous Systems Engineer

Senior Installer

Operations Controller (Nightshift)

Senior Heavy Diesel Mechanic

Senior Hydraulic Engineer

Principal Consultant - Written Examinations

EHS Professional

Mental Health RN

Zone Manager (Account Management/Sales) - Western Australia

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