In-Demand Manager subscription growth Jobs in Parramatta, Nsw

Customer Onboarding Manager
Weel —Sydney NSW
- Hybrid work
- ERP systems
- Organisational skills
- APIs
- Parental leave
- Employee assistance program
7d
Customer Success Manager (Public Sector) - Tech / SaaS
Nearmap —Barangaroo NSW
- Full-time
- Hybrid work
- Salesforce
- Microsoft Office
- AI
- Free food
Quick Apply
Affiliate Partnerships Associate (AU, Remote, Full Time)
Simply Wall St —Sydney NSW
- Full-time
- Remote
- Business development
- AI
Customer Success Account Manager
Zensai —Sydney NSW
- Full-time
- Remote
- Bachelor's degree
- SharePoint
- AI
- Annual leave
- Parental leave
Quick Apply
2d
Enterprise Customer Success Manager
LogicMonitor —Sydney NSW
- Bachelor's degree
- AI
Customer Success Specialist
Standards Australia —Sydney NSW
- Full-time
- CRM software
- Management
- Microsoft Office
Quick Apply
7d
Service Delivery Manager - Villawood
AMES Australia —Villawood NSW
- $100,790 a year
- Full-time
- Microsoft Office
- Analysis skills
- Business
- Employee assistance program
- Employee discount
Client Coverage Lead
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- AI
- Communication skills
- Annual leave
- Work from home
Relationship Manager
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Work from home
Sr. Manager, Customer Success & CX, APAC
Dialpad —Sydney NSW
- CRM software
- Management
- Computer Science
Quick Apply
Customer Success Manager
carsales —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Presentation skills
- Parental leave
Quick Apply
Manager/Senior Consultant
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Management
- Financial services
- Annual leave
- Work from home
7d
Account Manager
Standards Australia —Sydney NSW
- Full-time
18h
Senior Marketing Manager
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Data analysis skills
- Research
- Analysis skills
- Annual leave
- Work from home
Customer Success Executive
Oxford Economics —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Salesforce
- English
Quick Apply
People Systems & Operations Specialist - 12 month contract
Lyka —Alexandria NSW
- Contract
- Hybrid work
- Microsoft Excel
- Communication skills
- Analytics
- Parental leave
Quick Apply
People Business Partner
Janus Henderson —Sydney NSW
- Hybrid work
- Data analysis skills
- Analysis skills
- Education
- Parental leave
Senior Business Acceptance Manager - Group Treasury
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Annual leave
- Work from home
Manager, Customer Support
Ingram Micro —Sydney NSW
- Full-time
- Management
- Bachelor's degree
- No degree
4d
Growth Marketing Specialist
Cluey Learning —Sydney NSW
- Hybrid work
- Sales
- Salesforce
- Research
- Employee assistance program
- Employee discount

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Customer Onboarding Manager

Weel
Sydney NSW

Apply Now

Job Details

7 days ago

Benefits

Birthday leave
Parental leave
Employee assistance program

Qualifications

ERP systems
Accounting software
Xero
Organisational skills
APIs

Full Job Description

About Weel

Weel (Previously DiviPay) is Australia’s #1 virtual corporate card and expense management platform.

We’re on a mission to make spend management smarter, simpler, and a little more fun. Our platform gives finance teams real-time visibility and control over company spend - from smart corporate cards to automated accounts payable and effortless expense management - all in one place.

We’re growing fast across Australia (and recently launched in New Zealand), helping thousands of organisations, from purpose driven not-for-profits to ambitious mid-market companies, streamline their finances. Along the way, we’re lucky to have partnered with incredible brands like Petbarn, Yo-Chi, OzHarvest, and The Cowboys.

Backed by a successful $20M Series A raise, we’re investing heavily in what matters most: strengthening our product and building a team of exceptionally talented people who are passionate about changing the way businesses manage spend.

Our impact so far:

4.8/5 rating on the Xero App Store
60,000+ active cardholders across Australia (and growing)
Proud supporter of the Australian team at the 2024 Paris Paralympic Games
Best Card Provider of the Year – Finder Awards
Top 10 Tech Innovator – Australian Financial Review
Platform of the Year, Best for Value, Best for Quality – WeMoney Awards
$1.5B+ in spend managed, powering finance teams across every industry

Your impact

As a Customer Onboarding Manager at Weel, you’ll guide our new customers through a smooth and successful onboarding experience. You’ll own the implementation process end-to-end, ensuring every customer feels confident, well-informed and supported.

You will bring strong technical, project and change management skills, paired with a hyper-organised approach. You’ll create and execute onboarding plans, automating when it makes sense, and continuously improving our processes.

This role is highly collaborative, you’ll work closely with Sales, Customer Support, and Engineering to remove blockers and ensure a seamless handover and setup.

This customer-facing role is ideal for someone who loves process, problem-solving and turning first impressions into lasting partnerships.

We’re scaling quickly, which means there’s plenty of opportunity to shape how we work. If you love building, delivering with impact, and creating standout customer experiences, we’d love to meet you.

More on the day-to-day:

Own the implementation process for new customers from kickoff through to activation and handoff to Customer Success.
Act as the primary point of contact during onboarding, delivering a white-glove experience that builds trust and confidence.
Develop tailored implementation plans based on customer goals, use cases, and technical requirements.
Coordinate with internal teams (Sales, Product, Engineering, Support) to remove blockers and ensure timely, successful launches.
Drive product adoption by guiding customers through setup, configuration, and early usage.
Continuously improve onboarding documentation, playbooks, and automation to scale implementation efforts.
Provide feedback to Product and Engineering teams based on customer onboarding experiences and feature gaps.
Track key onboarding metrics (time-to-value, adoption, activation rate) and report on progress to leadership

What does success look like?

Achieving 100% implementation within 90 days of sale, ensuring customers reach the seat number committed at close.

Here’s what you’ll bring to the role:

Experience in customer success onboarding and implementation - preferably in SaaS, fintech or accounting software.
Strong client-facing skills with a consultative, solutions-oriented mindset.
Excellent project management and organisational skills; you're able to juggle multiple implementations at once.
Comfortable with technical tools, APIs, integrations, and data workflows.
Empathetic communicator who can simplify concepts for non-technical audiences.
Bias toward action and a passion for improving processes and customer experience.

Bonus Points:

Experience with ERP/Accounting Software

Our growing list of Weel perks:

With the rapid development of AI, we have invested heavily in experimentation to find what tools work for us. Every individual is provided subscriptions to leading agentic coding agents and is encouraged to try new tools regularly.

Birthday leave and a budget to celebrate you!

Team events and bonding budgets

We offer a progressive parental leave policy

‍️Wellness leave (no need to throw a “sickie” - your mental well-being is just as important as your physical health)

Study leave, a professional training budget and limitless career-growth opportunities

️‍ Access to our Uprise Employee Assistance Program

Pet-friendly offices

Summer Fridays

We operate in a hybrid environment, with three days per week based in our central Sydney CBD office. From bottomless mugs of free coffee and puppy picnics to regular social and recreational events, there’s something for everyone. We offer plenty of flexibility to support a healthy work-life balance.

We're better together

At Weel, we’re committed to fostering a genuinely inclusive and equitable workplace that promotes and values diversity: a place where everyone can bring their authentic, whole selves to work.

We celebrate uniqueness and diversity of experiences because we know that bringing together different points of view is our strength.

If you don't think you meet all the requirements of the role, we would still love to hear from you!

Apply Now

Refine Your Search

manager subscription growth jobs in parramatta, nsw

Customer Onboarding Manager

Customer Success Manager (Public Sector) - Tech / SaaS

Affiliate Partnerships Associate (AU, Remote, Full Time)

Customer Success Account Manager

Enterprise Customer Success Manager

Customer Success Specialist

Service Delivery Manager - Villawood

Client Coverage Lead

Relationship Manager

Sr. Manager, Customer Success & CX, APAC

Customer Success Manager

Manager/Senior Consultant

Account Manager

Senior Marketing Manager

Customer Success Executive

People Systems & Operations Specialist - 12 month contract

People Business Partner

Senior Business Acceptance Manager - Group Treasury

Manager, Customer Support

Growth Marketing Specialist

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