In-Demand Developer Jobs in Canberra, Act

Junior Genesys Cloud CX Architect
Unisys —Canberra ACT
- Full-time
- Management
- Customer service
- Communication skills
11h
Cloud Engineer / Systems Engineer
Showtime Consulting —Canberra ACT
- Contract
- AWS
- Agile
Quick Apply
Fullstack Engineer
Karbon —Canberra ACT
- Azure
- Computer Science
- No degree
- Annual leave
- Parental leave
Quick Apply
Cloud/ Systems Engineer
Showtime Consulting —Canberra ACT
- Contract
- Azure
- Management
- DevOps
Quick Apply
11d
Senior Cloud Engineer
Kinetic IT —Canberra ACT
- Full-time
- Azure
- Management
- DevOps
- Employee assistance program
- Employee discount
Lead Security Architect-Cloud Migration
Unisys —Canberra ACT
- Azure
- Management
- Computer Science
Software Engineer - Functional Programming (AU & NZ)
Bellroy —Canberra ACT
- Remote
- AWS
Senior .NET Full Stack Developer (AU Citizen with security clearance)
Accenture —Canberra ACT
- Full-time
- Azure
- Master's degree
- Databases
- On-the-job training
Software Development Lead
BAE Systems —Canberra ACT
- Leadership
14d
Software Engineer - 9 months
Leidos —Canberra ACT
- Full-time
- Analysis skills
- Software development
- Leadership
- Annual leave
Software Engineer
Northrop Grumman —Symonston ACT
- Parental leave
- Employee assistance program
System & Data Developer
Evolve FM —Canberra ACT
- Full-time
- Data analysis skills
- Databases
- Administrative experience
1d
ServiceNow Developer
Accenture —Canberra ACT
- Full-time
- Scripting
- Agile
- Communication skills
Senior Software Engineer
Leidos —Canberra ACT
- Full-time
- Computer Science
- Bachelor's degree
- No degree
- Annual leave
Fundraising Systems Consultant
Blackbaud —Canberra ACT
- Full-time
- CRM software
- AI
- Leadership
7d
Senior Cloud Engineer: National Security & Defence, Professional Services
Amazon Web Services Australia Pty Ltd —Canberra ACT
- Full-time
- Master's degree
- AWS
- Bachelor's degree
Lead Application Developer
Fujitsu —Barton ACT
- Azure
- Management
- DevOps
Senior Systems Engineering Consultant
Nova Group —Canberra ACT
- Full-time
- Engineering
- Communication skills
- Health insurance
- Parental leave
Sr Developer
Accenture —Canberra ACT
- Full-time
- Azure
- Management
- Software troubleshooting
- On-the-job training
- Parental leave
Junior DevOps Engineer- AU Citizen with Security clearance
Accenture —Canberra ACT
- Full-time
- Azure
- Bachelor's degree
1d

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Junior Genesys Cloud CX Architect

Unisys -
Canberra ACT

Apply Now

Job Details

Full-time
11 hours ago

Qualifications

Management
Incident management
Customer service
Communication skills

Full Job Description

What success looks like in this role:

We're looking for a Junior Genesys Cloud CX Architect to support mission-critical contact centre services, providing Level 1 and 2 support across Genesys Cloud CX, telephony, call routing, IVRs, user administration, and platform enhancements. Working alongside senior engineers, you'll resolve incidents, support upgrades and changes, maintain service performance, and contribute to the ongoing improvement of critical customer environments

Providing Level 1 and 2 support for Genesys Cloud CX users and services.
Troubleshooting issues across agents, queues, call routing, telephony, user access, and reporting.
Monitoring incidents, alerts, and service requests to ensure timely resolution.
Managing user administration, licensing, permissions, and contact centre configuration.
Supporting platform upgrades, enhancements, testing, and software deployments.
Assisting with IVR and Architect flow maintenance under senior guidance.
Contributing to incident investigations, root cause analysis, and service improvements.
Maintaining technical documentation, procedures, and knowledge articles.
Collaborating with internal teams, stakeholders, vendors, and support partners.
Participating in on-call and after-hours support when required.

You will be successful in this role if you have:

Basic knowledge of Genesys Cloud CX or contact centre technologies.
Understanding of contact centre operations and customer service environments.
Familiarity with telephony, call routing, and queue management concepts.
Experience with incident and service request management.
Strong troubleshooting and problem-solving skills.
Ability to follow documented procedures and technical guidance.
Strong communication and stakeholder engagement skills.
A genuine desire to learn cloud, telephony, and contact centre technologies.

If you're looking to take the next step in your technology career and grow your expertise in Genesys Cloud and contact centre solutions, we'd love to hear from you.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] . US job seekers can find more information about Unisys’ EEO commitment here .

Apply Now

Refine Your Search

developer jobs in canberra, act

Junior Genesys Cloud CX Architect

Cloud Engineer / Systems Engineer

Fullstack Engineer

Cloud/ Systems Engineer

Senior Cloud Engineer

Lead Security Architect-Cloud Migration

Software Engineer - Functional Programming (AU & NZ)

Senior .NET Full Stack Developer (AU Citizen with security clearance)

Software Development Lead

Software Engineer - 9 months

Software Engineer

System & Data Developer

ServiceNow Developer

Senior Software Engineer

Fundraising Systems Consultant

Senior Cloud Engineer: National Security & Defence, Professional Services

Lead Application Developer

Senior Systems Engineering Consultant

Sr Developer

Junior DevOps Engineer- AU Citizen with Security clearance

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