Drives technical leadership and innovation within and across technology domains, serving as a trusted advisor for complex, cross-functional initiatives at regional and global scale. Leads the design, planning, and delivery of tailored solutions that address current and future customer needs, leveraging deep expertise in Cisco and third-party technologies, advanced AI, and automation. Partners with senior customer leaders and cross-functional teams to guide strategic engagements, shape technical adoption journeys, and ensure solutions deliver measurable business value and long-term customer success. Champions documentation excellence, digital asset creation, and knowledge management, synthesizing customer feedback and industry trends to influence Cisco’s product direction and enhance methodologies. Expands relationships, cultivates new opportunities, and drives continuous improvement by integrating advanced technologies, sharing best practices, and enabling transformation for both customers and internal teams.
What You'll Do
- Lead the end-to-end technical delivery of Cisco Service Provider solutions, owning solution design, implementation, and customer acceptance across complex SP network programs.
- Act as the senior technical authority during delivery, translating high-level designs (HLDs) into low-level designs (LLDs), MOPs, and validated implementation plans.
- Bridge architecture intent and hands-on execution, guiding network consulting and automation engineers through deployment and migration.
- Serve as a technical authority in multiple technology domains, driving strategic customer engagements and leading global, highly complex initiatives with regional and industry influence.
- Lead strategic engagements with executives, guiding transformative business decisions and shaping the customer’s technical adoption journey in alignment with long-term business goals.
- Cultivate and expand high-level customer relationships and partnerships, influencing customer outcomes, bringing in new customers, and strengthening key relationships.
- Oversee the design and delivery of global, scalable solutions to meet evolving customer needs, anticipate innovation, and guide complex transformations and strategic roadmaps.
- Champion documentation excellence by setting organizational standards for content quality, visual design, and stakeholder alignment.
- Lead research and integration of advanced AI and automation technologies to enhance project efficiency and delivery outcomes, ensuring AI-informed work is accurate, ethical, and impactful.
- Lead strategic technical discussions across stakeholders, share Cisco’s product roadmap by integrating customer feedback and market insights, and develop differentiated solutions that drive long-term business value.
Minimum Qualifications
15+ years in SP network delivery/consulting, with significant time in a senior design or architect capacity.
CCIE (Service Provider or Enterprise Infrastructure) strongly preferred; CCNP SP minimum.
Proven track record delivering large-scale SP transformation, migration, or greenfield build programs.
Strong customer-facing communication and the ability to present technical solutions to engineering and leadership audiences.
Core Technical Skills — Transport& Routing
Deep expertise in MPLS, including LDP, RSVP-TE, MPLS-TE, L2VPN/L3VPN (VPNv4/VPNv6, EVPN), and traffic engineering at SP scale.
Strong hands-on SRv6 design and deployment experience — uSID, SRv6 TE policies, flex-algo, and migration strategies from MPLS/SR-MPLS to SRv6.
Segment Routing (SR-MPLS) fundamentals: SR-TE, On-Demand Next-Hop (ODN), and SR policy automation.
Proven IGP/BGP design at scale (IS-IS, OSPF, BGP including route reflection, BGP-LU, and BGP-LS for controller integration).
Core Technical Skills — Automation& Assurance
Hands-on delivery experience with Cisco Crosswork Network Controller (CNC) — provisioning, SR-PCE integration, optimization engine, and intent-based service orchestration.
Experience with Cisco Provider Connectivity Assurance (PCA) for active/passive service assurance, SLA monitoring, and network performance validation.
Familiarity with model-driven programmability: NETCONF/YANG, gNMI/telemetry, and closed-loop assurance workflows.
Ability to integrate controllers and assurance platforms into customer OSS/BSS and broader automation pipelines.
Core Technical Skills — Platforms
Strong working knowledge of Cisco SP platforms: NCS 540/5500/5700, ASR 9000, and 8000 Series (IOS XR).
Experience with Zero Touch Provisioning (ZTP) and large-scale device migration/onboarding.
Data Center (Optional, good to have)
Working knowledge of Data Center fabrics: Cisco ACI and/or NX-OS (Nexus 9000), VXLAN/EVPN, and spine-leaf design.
Understanding of DC-to-WAN interconnect, DCI, and the convergence of SP transport with data center networking.
Delivery& Execution Skills
Own technical delivery quality across the project lifecycle: design validation, lab/PoC, staging, migration, cutover, and operational handover.
Produce and review delivery artifacts — HLD/LLD, MOPs, NIPs, test plans, and acceptance criteria.
Lead network migrations and cutovers with rollback planning, risk assessment, and minimal-impact change execution.
Mentor and technically guide network consulting and automation engineers during delivery.
Serve as the escalation point for complex technical issues during deployment and stabilization.
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
