JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Shaping the future of real estate for a better world!
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.
What this opportunity involves:
This role entails you managing the delivery of the Facilities services to operate and maintain a large diverse portfolio of properties, including any designated financial, technical, maintenance, procurement, asset and vendor management programs, and provide facilities administration duties in accordance with company policies, procedures and processes.
It is critical for this role to engage with stakeholders across all levels of the business to ensure that service delivery expectations are met without introducing financial or tenure risk.
The Senior Facilities Manager will be responsible for ensuring team achievement of Facilities Services KPIs as well as identifying and implementing strategies to mitigate risk associated with the client account.
Your key focus will be on:
Client Customer Service – building relationships, ensuring expected service levels are achieved and offering technical advice
Finance Management & Cost Control - achieve or exceed financial targets, assist in budgeting & forecasting
Contractor Management & Reporting – ensure adherence to the account & vendor contract deliverables, monitor contractor performance
OHS & Risk Management - ensure adherence to all OHS, Environment & Risk Management policies & procedures
Team Management – actively encourage an environment that supports teamwork, co-operation, performance excellent & personal success
Sound like the job you are looking for? Before you apply it’s also worth knowing what we are looking for:
To be successful, you’ll have an understanding that it involves the provision of both reactive maintenance and routine maintenance across the allocated portfolio with 24 hour call out/contact requirement. You have proven Facilities management experience, working over multi sites would be preferred and are now looking to further your career
You’ll be able to demonstrate pro-activeness and actively source for opportunities to achieve best results. You’ll be a collaborative team player who adopts a hands-on approach to problem solving and has the ability to prioritize and juggle multiple tasks. A strong client focus will be key to success in this role!
Employee Specifics
You are a leader with strong operational, technical, team leadership skills.
5 years of proven experience working in facilities related fields.
A demonstrated aptitude for the interpretation and analysis of numerical data with an ability to extract into clear and logical reports with a particular attention to detail.
Proficient in the use of the MS Office product suite including Word, Excel, Powerpoint and Outlook.
An understanding that Facilities management services involves the provision of both reactive maintenance and routine maintenance across the allocated portfolio with 24-hour call out / contact requirement
As there is a requirement to travel to sites across the allocated portfolio, a current and valid Driver’s Licence must be held.
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep those ambitions in sights and imagine where JLL can take you...
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.
Apply today, quoting job reference number LMREQ523985
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
