In-Demand It support engineer, level 2 osit Jobs in Perth, Wa

Team Leader (Service Desk & Desktop)
Kinetic IT —Perth WA
- Full-time
- Management
- AWS
- Communication skills
- Employee assistance program
- Employee discount
Graduate Project Engineer - Mechanical
Bhagwan Marine —Perth WA
- $80,000 - $90,000 a year
- Full-time
- AutoCAD
- Engineering
- Construction experience
Quick Apply
Systems Analyst
Epic IT —North Perth WA
- $85,000 - $90,000 a year
- Full-time
- Epic
- AI
Quick Apply
4d
Systems and Storage Engineer
Denver —West Leederville WA
- $135,000 a year
- Full-time
- Azure
- Administrative experience
- No degree
Quick Apply
6d
IT Support Engineer - Remote Operations & Connectivity
Fugro —Perth WA
- Full-time
- Hybrid work
- Engineering
- Communication skills
- Work from home
10d
Associate Systems Engineer / Field Support
Kinetic IT —Perth WA
- Full-time
- Customer service
- In-person
- Communication skills
- Employee assistance program
- Employee discount
10d
Graduate Engineer Program 2027
Egis Group —Perth WA
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
- Parental leave
Quick Apply
Platform Engineer - SKA-Low Telescope
CSIRO —Perth WA
- $100,000 - $113,000 a year
- Part-time
- No degree
- Scripting
9d
BI and Data Platform Analyst
Northern Star Resources Limited —Subiaco WA
- Full-time
- Customer service
- SQL
- Analysis skills
- Health insurance
- Parental leave
Data & AI | Experienced Analyst
Deloitte —Perth WA
- $70,000 - $97,000 a year
- SQL
- Analysis skills
- AI
- Parental leave
Product Engineer - Autonomous Systems
Modular Mining Systems Pty Ltd —Welshpool WA
- SQL
- Computer skills
Quick Apply
Operations Support Engineer
Serco Plc —Murdoch WA
- Full-time
- Maintenance
- Bachelor's degree
- HVAC
Network and UC Manager (IT)
Serco Plc —Murdoch WA
- Full-time
- Computer science
- Azure
- Computer Science
4d
Field Engineer Perth
ITSM Corporation —Perth WA
- Management
Project Engineer – Major Surf Park Development
Advanteering Civil Engineers —West Perth WA
- $120,000 - $180,000 a year
- Full-time
- Bachelor's degree
- Organisational skills
- Construction experience
Quick Apply
8h
Data Center Customer Operations Engineer II
Equinix —Perth WA
- Full-time
- Customer service
- AI
- Employee assistance program
Civil Engineer Graduate Program (Feb 2027) | Perth
Egis Group —Perth WA
- Full-time
- Hybrid work
- Hospitality
- Civil engineering
- Customer service
- Parental leave
Quick Apply
Electrical Engineering Draftsperson
AI Talent —Nedlands WA
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- AutoCAD
- CAD
- Engineering
- Work from home
Quick Apply
Network Development Engineer, Network Core (Relocation support available)
Amazon Support Services Pty Ltd —Perth WA
- Full-time
- AWS
- Health insurance
- Employee assistance program
General Hand / Handyperson
The Perth Mint —Perth Eastern Suburbs WA
- $70,000 - $75,000 a year
- Full-time
- Carpentry
- Forklift
- Plumbing
- Parental leave
- Employee assistance program

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it support engineer, level 2 osit jobs near perth, wa

Team Leader (Service Desk & Desktop)

Kinetic IT -
Perth WA

Apply Now

Job Details

Full-time

Benefits

Employee assistance program
Employee discount
Gym membership

Qualifications

ITIL Foundation
ITIL Certification
Management
SCCM
IT service management
AWS
ServiceNow
Cybersecurity
Communication skills
Intune

Full Job Description

Job no: WWREQ0034639
Employment type: Full Time
Location: Perth
Categories: Leadership, Service Desk & IT Support

About The Role

We currently have an exciting Team Leader (Service Desk & Desktop) opportunity supporting on of our customer based in Perth CBD. In this role, you'll lead a close-knit team of around 13 people across two key functions—a customer-facing Service Desk and an Enterprise Operations team. It's a hands-on leadership role where you'll support, mentor, and develop a mix of Service Desk Technicians, Associate System Engineers, and Trainees, helping them build their skills while delivering a great customer experience.

You'll need to be comfortable switching between front-of-house service delivery and back-of-house infrastructure operations, balancing customer needs with operational priorities. Working closely with a national service team, collaboration and clear communication are essential.

We're looking for someone who can set clear expectations, hold their team accountable for quality, productivity, and professional conduct, and confidently address performance issues when needed. Just as importantly, you'll bring a genuine coaching mindset, using regular feedback, quality assurance, and structured development to help your team grow and succeed.

This is a full-time, permanent position based in the office five days a week.

Responsibilities will include:

Monitor, prioritise and delegate work to ensure tickets and tasks are actioned within agreed service levels.
Support the day-to-day operations of the team, including ticket management, ticket health and knowledge management.
Coach, mentor and support team members, including onboarding and developing new team members and trainees.
Set clear expectations and hold the team accountable for quality, productivity and professional standards.
Act as the first point of escalation for both the team and customers, ensuring issues are resolved effectively.
Drive quality assurance initiatives and provide regular feedback to support continuous improvement.
Contribute to key people processes, including performance reviews, goal setting and development planning.
Build strong relationships with stakeholders and communicate confidently, even in high-pressure situations.

What you’ll bring to the table:

Previous experience in a Team Leader role within a managed services or outsourced IT environment, with a strong understanding of SLA frameworks and contractual performance targets.
Proven ability to set clear expectations, coach team members, and hold them accountable for performance, quality and professional standards.
ITIL Foundation certification is essential, along with a solid understanding of IT Service Management (ITSM) frameworks and best practices.
Hands-on experience with ServiceNow and exposure to technologies such as Logic Monitor, Microsoft 365, AWS Connect, and server patching tools and processes (e.g. SCCM/MECM, Intune, WSUS or similar).
Excellent communication and stakeholder management skills, with the ability to remain calm under pressure and maintain a high level of attention to detail.
A collaborative approach, with the ability to work autonomously when needed and a willingness to share knowledge and support the wider team.

About Kinetic IT

Kinetic IT is a leading Australian IT services provider specialising in Intelligent Workplace, Cloud, Cyber Security, Digital Infrastructure and IT Service Management. We are unlocking the potential of technology to enrich lives of Australian communities.

For more than 25 years, we’ve partnered with some of Australia’s most important organisations, helping them deliver essential services relied upon by our communities including government, critical infrastructure, education, law enforcement, defence, emergency services, utilities, and transport.

Be You, Create the Future

At Kinetic IT, we’re driven by a shared passion for technology, customer success, and community impact.

With over 1,500 talented people working across Australia, we deliver world-class capabilities with a local touch – helping shape the future of tech, here and beyond.

We value individuality and foster an inclusive culture where you’re safe to be your best, real self. We tackle challenges together, celebrate success together, and make sure everyone feels valued, supported, and proud of the work they do.

As an equal opportunity employer, we welcome people of all abilities, backgrounds, cultures, and genders. We’re proud to be an Indigenous and Veteran-friendly employer.

The Kinetic IT Difference

Growth-focused culture – Formal training, mentoring, vendor exam support, communities of practice and regular development reviews.
Advance your career – Access new roles via our internal ‘Opportunity Marketplace’ careers hub.
Flex your work – Hybrid options, flexible hours, mobility and part-time roles (customer needs permitting).
Celebrate together – Social events, cultural celebrations, end-of-year functions and more.
Wellbeing matters – Health and wellness resources, tailored leave and support options and EAP access.
Other Perks- Access to our employee discounts platform, discounted gym membership and more.

How To Apply

Work with us as we bring technology to life. Apply today or send your CV direct to [email protected]. QUOTE: WWREQ0034639

You can learn more about our culture and crew online at https://careers.kineticit.com.au/cw/en/listing/

Advertised: 17 Jul 2026 W. Australia Standard Time
Applications close:

Apply Now

Refine Your Search

it support engineer, level 2 osit jobs in perth, wa

Team Leader (Service Desk & Desktop)

Graduate Project Engineer - Mechanical

Systems Analyst

Systems and Storage Engineer

IT Support Engineer - Remote Operations & Connectivity

Associate Systems Engineer / Field Support

Graduate Engineer Program 2027

Platform Engineer - SKA-Low Telescope

BI and Data Platform Analyst

Data & AI | Experienced Analyst

Product Engineer - Autonomous Systems

Operations Support Engineer

Network and UC Manager (IT)

Field Engineer Perth

Project Engineer – Major Surf Park Development

Data Center Customer Operations Engineer II

Civil Engineer Graduate Program (Feb 2027) | Perth

Electrical Engineering Draftsperson

Network Development Engineer, Network Core (Relocation support available)

General Hand / Handyperson

I want to receive the latest job alert for it support engineer, level 2 osit in perth, wa

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