Sydney
Regular
Operations
Job ID: A12325
Responsibilities
As a member of the Safety Regulatory Compliance Operations (SRCO) team, you will play a key role in keeping TikTok safe and trustworthy for our community. SRCO balances corporate compliance with practical operational safeguards to protect our users. Across our verticals, we work together to build efficient workflows that manage legal risk, covering regulatory compliance, law enforcement requests, and emergency response. We are looking to grow our Intellectual Property (IP) team with professionals who are passionate about protecting user rights while maintaining platform integrity. Based in Sydney, you will work closely with our U.S. counterparts to provide seamless, round-the-clock coverage for the USDS JV division. We are looking for someone who is self-motivated, proactive, thinks critically, and brings a solid grounding in IP law and content moderation operations. Position Type: Full-time | Location: Sydney, NSW Responsibilities - Review and respond to designated volumes of copyright and trademark removal requests and inquiries efficiently, accurately, and in accordance with TikTok's IP policies and operational processes. - Manage internal and external IP-related escalations and removal requests with urgency and sound judgment. - Partner with various stakeholders on IP operational projects, including Global IP Ops teams. - Support and drive training and mentorship of junior team members. - Lead projects to identify gaps in existing procedures, policies, and workflows, implementing improvements aligned with the Digital Millennium Copyright Act (DMCA), the Lanham Act, and emerging U.S. legal requirements. - Stay current on evolving global and U.S. intellectual property regulations and trends to continuously elevate TikTok's IP practices and operational readiness. - Communicate and escalate complex IP questions, edge cases, and high-risk concerns to team leadership or legal counsel as needed.
Qualifications
Minimum Qualifications - Bachelor's degree in a relevant field or equivalent practical experience. - 3 years of experience in Trust & Safety, Legal Operations, Content Moderation, Risk Management, or a related high-velocity operational domain or compliance landscape. - Highly autonomous and self-driven, with a track record of making sound operational decisions and managing priorities with minimal supervision. - Hands-on experience with project development, workflow optimization, and policy implementation. - Excellent written and verbal communication skills with strong attention to detail. - Comfortable reviewing and handling sensitive content. - Ability to work in differing work rotations/shifts (including nights, public holidays and weekends). Shifts may be subject to change based on business needs. Current Shift options: 12pm-9pm schedule, 1pm-10pm, 2pm-11pm, 3pm-12am shift. Preferred qualifications - Direct experience evaluating, processing, and resolving Digital Millennium Copyright Act (DMCA) takedown notices and trademark infringement requests. - Ability to adapt quickly in a fast-paced environment and take daily operational challenges in stride. - Strong personal resilience and a focus on self-care when managing the emotional demands of content moderation.
Job Information
Trust & Safety
Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
About USDS
TikTok USDS Joint Venture LLC is dedicated to the safety and security of millions of Americans who create, discover, and connect with what they love on the apps we operate. The Joint Venture has been established in compliance with the Executive Order signed by President Trump on September 25, 2025. Our foundation is a comprehensive data privacy and cybersecurity program we operate under defined safeguards to protect national security and secure U.S. user data, apps and the algorithm. We safeguard the U.S. content ecosystem, holding decision-making authority for trust and safety policies and moderation. USDS Joint Venture helps ensure Americans can continue to express their creativity, discover new hobbies and interests, and build thriving communities and businesses on a global scale.
On-site presence across teams allows the company to operate with greater speed, alignment, and agility — especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Acknowledgment of Country
In the spirit of reconciliation, TikTok acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
