In-Demand Production manager Jobs in Coolaroo, Vic

Officer, Service Information
Yarra Trams —Melbourne VIC
- Weekend availability
- Customer service
- Microsoft Office
- Communication skills
- Parental leave
- Employee assistance program
2d
ICT Project Manager
GQI Consulting Pty Ltd —Melbourne VIC
- $130,000 - $160,000 a year
- Full-time
- Hybrid work
- Azure
- Salesforce
- Agile
Quick Apply
Southern Region Manufacturing Manager
Vinidex Pty Ltd (Australia) —Sunshine VIC
- Full-time
- Engineering
- Manufacturing
- Leadership
- Relocation assistance
- Parental leave
Quality Specialist
Bega Cheese —Port Melbourne VIC
- Full-time
- Manufacturing
- Communication skills
9d
Dairy Product Maker
That's Amore Cheese —Thomastown VIC
- $75,000 - $80,000 a year
- Full-time
- In-person
- Manufacturing
- Communication skills
- Employee discount
Quick Apply
13d
Casual Team Member (Watergardens)
Hero Sushi —Taylors Lakes VIC
- From $33.85 an hour
- Weekend availability
- Hospitality
- Customer service
- In-person
Quick Apply
7d
Sign Writer
Outcry Media —Sunshine West VIC
- $80,000 - $84,000 a year
- Full-time
- No degree
- In-person
- Manufacturing
Quick Apply
Event Operations Manager
Simply Seated —Laverton North VIC
- $80,000 - $90,000 a year
- Full-time
- Warehouse
- In-person
- Communication skills
Quick Apply
Digital Manager
Commonry —Melbourne VIC
- Full-time
- Data analysis skills
- Time management
- Employee assistance program
- Referral program
Service Reliability Manager
Sportsbet —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Leadership
- Communication skills
- Annual leave
- On-the-job training
Test Lead
FinXL —Melbourne City Centre VIC
- Temporary
- Microsoft Word
- Management
- Leadership
Plant Manager
Sealed Air —Tullamarine VIC
- Manufacturing
- Leadership
- Communication skills
Creative Operations Manager
Brandbank Group —Melbourne VIC
- Full-time
- In-person
- Communication skills
- Employee assistance program
- Referral program
9d
Victorian Selective Entry Resource Developer
Contour Education —Melbourne VIC
- $80,000 a year
- Part-time
- Senior Secondary Certificate of Education
- Education
- Time management
Senior Brand&Growth Manager-ANZ
Binance —Melbourne VIC
- Remote
- Presentation skills
- Financial services
- AI
Quick Apply
Junior Project Manager
Vertiv —Melbourne VIC
- Writing skills
- Microsoft Office
- Organisational skills
Junior Digital Project Manager
Ogilvy Australia —Melbourne VIC
- Organisational skills
- Communication skills
10d
Spatial Data Editor
Victorian Government —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Microsoft Excel
13d
Data Delivery Lead
NCS Australia —Melbourne VIC
- $170,000 - $175,000 a year
- Contract
- Hybrid work
- AWS
- Financial services
- Communication skills
- Parental leave
Quick Apply
6d
D365 Implementation Manager (Australia)
Rotork —Melbourne VIC
- Contract
Quick Apply

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Officer, Service Information

Yarra Trams -
Melbourne VIC

Apply Now

Job Details

2 days ago

Benefits

Parental leave
Employee assistance program
Gym membership

Qualifications

Customer service
Microsoft Office
Drafting
Communication skills

Full Job Description

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Ding! Ding! Trams are the heart of Melbourne – join our team and be part of the world’s largest tram network.

About this opportunity

Yarra Trams is looking for a Service Information Officer to join the team in the Unified Operations Centre (the Yarra Trams Control Centre) and assist in the timely and accurate delivery of passenger information during unplanned and planned tram disruptions.

This is an exciting opportunity for an Officer to ensure the delivery of timely, accurate and professional passenger information and communications during unplanned disruptions on the tram network. Additionally, the incumbent will draft and produce high level communication pieces for planned service changes, while working on a rotational roster that includes weekends and overnight shifts.

Based in the Unified Operations Centre and reporting to the Team Manager, Passenger Information, the role involves:

Assessing passenger impacts arising from unplanned incidents on the tram network;
Prepare and implement accurate and professional passenger information during unplanned disruptions including announcements, tramTRACKER and social media updates
Writing and disseminating passenger information content during planned disruptions including announcements, customer bulletins, brochures, website and social media;
Broadcasting announcements via a remote PA system to provide up-to-date disruption information and any other service changes;
Monitoring and responding to passenger enquiries to Yarra Trams’ social media channels in a timely and professional manner;
Liaising with internal and external departments regarding passenger information;
Designing signage plans and content for planned disruptions;
Ensuring on tram/on network customer information is kept up-to-date;
Drafting passenger information and briefing content to the design & production team;
Providing information to Customer Service and Authorised Officers in relation to alterations to timetables, travel options and connecting services due to delays or service disruptions;

About you

To be successful in this opportunity, ideally you will have:
Relevant tertiary communications qualification (desirable) and / or a proven track record of achievement in a similar related discipline;
Proven track record of experience in communications within a customer service or operational environment;
Ability to work on a rotating roster including early or late shifts and weekends;
Experience working in a fast-paced, unsupervised environment with competing priorities;
Exceptional written and verbal communication skills and proven ability to adapt the level of communication to the audience;
Ability to manage difficult and complex tasks within tight timeframes;
Previous experience using and managing social media including Twitter, Facebook and managing web content in a work setting is desirable;
Experience in preparing written communication for distribution to customers;
Geographical knowledge of Melbourne, including tram and other public transport networks is desirable;
Knowledge of Melbourne’s special events is desirable;
Experience working in a fast paced operational environment is desirable;
Confidence to broadcast messages through a public address system;
Strong focus on service quality, including both customer service and safety;
Competency in the use of PC’s, Microsoft Office and other role specific software packages.

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Why Yarra Trams?

At Yarra Trams, we foster a workplace grounded in respect, celebrating diversity and embracing inclusivity. You’ll also enjoy the following benefits:

A free travel pass for Victoria’s Public Transport Network
Competitive salary and great conditions
Professional development
Career growth opportunities
A commitment to your health and wellbeing including free flu vax, discounted gym membership, and access to our Employee Assistance Program (EAP)
Paid Parental Leave for primary caregivers

About Yarra Trams

Yarra Trams is proudly operated by Yarra Journey Makers, a joint venture between Transdev Australia and John Holland. We work with the Department of Transport and Planning, alongside its transport agencies and operators to provide a fully integrated, sustainable transport service for the people of Melbourne.

We're all Journey Makers, connecting people and communities across Melbourne. We’re committed to caring for each other, our passengers, and the communities we serve. Our Diversity & Inclusion Strategy is a key pillar and as an equal opportunity employer, we value diversity and encourage candidates of all ages, those with disabilities, and people of Aboriginal and Torres Strait Islander heritage to apply.

Please note, our selection process includes pre-employment checks, such as a police check and a medical assessment. Yarra Trams employees are required to adhere to Yarra Trams Policies and Procedures such as, but not limited to, Health and Safety Policy, Equal Employment Opportunity & Workplace Bullying Policy, Drug and Alcohol Management Program Policy (including drug and alcohol testing programs).

If you would like further details about an advertised role, or if you require an adjustment in the application process, or any other information in alternate formats please email [email protected] or call 1800 800 007

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Apply Now

Refine Your Search

production manager jobs in coolaroo, vic

Officer, Service Information

ICT Project Manager

Southern Region Manufacturing Manager

Quality Specialist

Dairy Product Maker

Casual Team Member (Watergardens)

Sign Writer

Event Operations Manager

Digital Manager

Service Reliability Manager

Test Lead

Plant Manager

Creative Operations Manager

Victorian Selective Entry Resource Developer

Senior Brand&Growth Manager-ANZ

Junior Project Manager

Junior Digital Project Manager

Spatial Data Editor

Data Delivery Lead

D365 Implementation Manager (Australia)

I want to receive the latest job alert for production manager in coolaroo, vic

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