In-Demand Technical support Jobs in Scoresby, Vic

Desktop Support Officer
Axiom Technologies —Dandenong VIC
- Part-time
- Remote
- Microsoft Outlook
- Management
- Customer service
4d
Australian Charities and Not-for-profits Commission IT Helpdesk Support Officer - APS 5
Australian Taxation Office —Melbourne City Centre VIC
- $93,676 - $99,307 a year
- Analysis skills
13d
Network Administrator
Victorian Government —Melbourne Eastern Suburbs VIC
- $113,257 a year
- Full-time
- Hybrid work
- Azure
- No degree
- Parental leave
9d
IT Support Technician
City Cable Australia —Box Hill VIC
- $65,000 - $70,000 a year
- Full-time
- English
- Education
- In-person
Quick Apply
13d
Manager, Technical Support – ANZ
SOTI Inc. —Mulgrave VIC
- Full-time
- Hybrid work
- Management
- Databases
- Analysis skills
Specialist Technician - Technical Support to Schools Program (TSSP)
Dyna IT Pty Ltd —Melbourne VIC
- $45 - $52 an hour
- Serving
- Microsoft Office
- In-person
Quick Apply
11d
Service Desk Coordinator (Managed IT Services)
Medical iT —Melbourne VIC
- Full-time
- Management
- Customer service
- Communication skills
Network Support Level 1
Medical iT —Melbourne VIC
- Microsoft Outlook
- Customer service
- Writing skills
IT Project Delivery Specialist - Hybrid
DuluxGroup —Clayton VIC
- Full-time
- Hybrid work
- Management
- PMP
- Agile
- Parental leave
- Employee assistance program
9d
IT Support
Keywords Studios —Box Hill VIC
- Full-time
- Azure
- Organisational skills
Quick Apply
Senior Systems Administrator
Blue IoT —Mulgrave VIC
- Azure
- Microsoft Office
- Administrative experience
Service Desk Engineer - VIC
GPK Group —Hallam VIC
- $70,000 - $80,000 a year
- Full-time
- Azure
- Analysis skills
- AI
- Work from home
Network Administrator
Country Fire Authority —Burwood East VIC
- Full-time
- Hybrid work
- Azure
- No degree
- Parental leave
9d
IT Support Engineer – Managed IT Services
Medical iT —Melbourne VIC
- Full-time
- Azure
- Customer service
- Administrative experience
Service Desk Analyst
Accent Group —Cremorne VIC
- Full-time
- Computer Science
- POS
Quick Apply
Systems Administrator
Thales —Melbourne VIC
- Full-time
- Hybrid work
- Organisational skills
- Time management
- Profit sharing
- Health insurance
Australian Charities and Not-for-profits Commission IT Helpdesk Support Officer - APS 4
Australian Taxation Office —Melbourne City Centre VIC
- $84,028 - $91,199 a year
13d
IT Technical Cloud Support Specialist
BYD Australia —Mulgrave VIC
- Bilingual
- Azure
- Management
Service Desk Engineer
Autosports Group Limited —Melbourne VIC
- Full-time
- Customer service
- Communication skills
- Time management
- Employee assistance program
Quick Apply
IT and Operations Support Officer
ALD Group VIC Pty Ltd —Melbourne VIC
- $80,000 - $90,000 a year
- Full-time
- In-person
Quick Apply
4d

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Desktop Support Officer

Axiom Technologies -
Dandenong VIC

Apply Now

Job Details

Part-time | Casual
4 days ago

Qualifications

Desktop support
Microsoft Outlook
Management
SCCM
Customer service
Microsoft Office
Analysis skills
ITIL
Computer skills
Communication skills
CompTIA A+
Intune
Mobile devices

Full Job Description

Axiom Technologies is an Australia-based entity with a history of providing Managed IT solutions to medium- to large-scale enterprises globally. Please visit our website for more information about what we do at www.axiomtechnologies.com

We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

IT Skills and Experience

2+ years of Experience in Level 2/3 desktop support.
Windows 10 or 11 Admin troubleshooting experience of Intune, cloud and thick build machines
Keep up with Windows App and Update release information
Provide Web application support for Edge or Chrome
Provide Cloud application support (collaborate with app owners where required)
Support 3rd party applications like Microsoft, Java and Adobe (raise cases with the vendor where required)
Support MS Teams issues including video, audio, performance
Familiar with AppV applications, MS Store Apps and packaged applications
Troubleshoot / find root cause for general performance issues
Troubleshoot laptop hardware issues such as monitor, mouse, headset, phones
Office license management or troubleshooting
Keep up with release information for MS Office and security updates
Support Office issues for native laptop or cloud applications
Collaborate with MS Outlook app owner when required to find root cause for Outlook issues
Knowledge of Active directory and Group policies. PowerShell scripting knowledge is must.
Ability to co-ordinate with various technical groups and can fix issues remotely for the users.
Should be able to fix and troubleshoot all the application issues deployed on end user systems. (for eg. App Login Failures, App not installed, Software Installations which are failed)
Good Client management and communication skills.
Should be able to troubleshoot if any application is not working due to network related issues.
Good Knowledge on browser support and management of Chrome and Edge via GPO.
Have troubleshooting knowledge of Adobe, MS Office, Oracle, Edge and Chrome apps. Should be able to do the compatibility testing of web based applications with Chrome and Edge.
Good Understanding of ITIL concept & ticketing tool.
Accurately document all work performed through ticketing system including details.

Personal Attributes:

Excellent End-user computing skills.
Good knowledge of Infrastructure support.
Strong analytical and problem-solving capabilities
Well organized and extremely detail-oriented
Strong customer service ethic and great communication skills, both oral and written
Passionate about delivering quality no matter what you are doing
Can work both independently and in a collaborative team-oriented environment
A self-starter, motivated to push the limits and think outside of the box
Fondness for solutions that are simple, elegant, and effective
Ability to work with and maintain confidential information

In-depth knowledge of:

Windows OS (e.g. XP, Vista, Windows 7, 10)
Microsoft Office applications
PC\Laptop hardware
PC\Laptop peripherals, including printers
Mobile devices

Basic knowledge of:

Active Directory
Exchange
Apple OS
SCCM

IT Qualifications

At least two of the following:

PC\Laptop OEM Maintenance Certification
CompTIA A+ Certification
Microsoft Certified IT Professional (MCITP) certification in the desktop area
Microsoft Office Specialist (MOS) Certification

Experience in a similar role

3+ years of relevant experience.

What next?

If you are looking for the next challenge in your career and wish to apply for this role, please forward your resume to [email protected]

Apply Now

Refine Your Search

technical support jobs in scoresby, vic

Desktop Support Officer

Australian Charities and Not-for-profits Commission IT Helpdesk Support Officer - APS 5

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