In-Demand Front desk manager Jobs in Parramatta, Nsw

Night Manager
Marriott International, Inc —Chippendale NSW
- Full-time
- Hospitality
- Administrative experience
- Senior Secondary Certificate of Education
Senior Facilities Coordinator
Industrial Light & Magic —Moore Park NSW
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
Facilities Administrator/Receptionist
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Part-time
- AI
Quick Apply
Membership Manager
Fitness First —Sydney NSW
- From $80,000 a year
- Full-time
- CPR Certification
- Sales
- Customer service
- Gym membership
Duty Manager
TFE Hotels —Sydney NSW
- From $76,652.99 a year
- Full-time
- First Aid Certification
Front Office Manager -Emirates Wolgan Valley, a Ritz-Carlton Lodge
Marriott International, Inc —Sydney NSW
- Full-time
- Administrative experience
- Senior Secondary Certificate of Education
- Education
Lounge 32 Attendant
Four Seasons —Sydney NSW
- Part-time
- Hospitality
- Food service experience
- Communication skills
Assistant Manager
AccorHotel —Sydney Olympic Park NSW
- Full-time
- Customer service
- Analysis skills
- Leadership
Quick Apply
Guest Services Agent
AccorHotel —Sydney NSW
- Customer service
- Communication skills
- Employee assistance program
Quick Apply
Facilities Administrator/Receptionist
JLL —Sydney NSW
- Part-time
Duty Manager
Travel + Leisure Co. —Sydney NSW
- Weekend availability
- Customer service
- Microsoft Office
- Supervising experience
- Health insurance
- Professional development assistance
Quick Apply
11d
Guest Service Officer (Overnight)
Four Seasons —Sydney NSW
- Part-time
- Front desk
- Guest services
- Communication skills
Duty Manager - Front Office
Park Hyatt Sydney —Sydney NSW
- $77,000 - $80,000 a year
- Full-time
- Management
- Microsoft Office
- Bachelor's degree
- Parental leave
- Employee assistance program
Magma by Dany Karam - Food & Beverage Supervisor
Employment Hero —Cabramatta NSW
- $70,000 - $74,000 a year
- Weekend availability
- Hospitality
- Management
- Supervising experience
8h
Membership Manager | Newtown Club
Fitness First —Newtown NSW
- From $80,000 a year
- Full-time
- CPR Certification
- Sales
- Customer service
- Gym membership
Quick Apply
Front of House & Marketing Coordinator
Charming Beauty Centre —Sydney NSW
- From $26.44 an hour
- Part-time
- Bilingual
- Hospitality
- English
Quick Apply
10d
Admin Manager (Retail)
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Microsoft Excel
- Administrative experience
- AI
- Health insurance
- Parental leave
Quick Apply
Admin Manager (Retail)
JLL —Sydney NSW
- Microsoft Excel
- Administrative experience
- Health insurance
- Parental leave
Night Audit Duty Manager
AccorHotel —Woolloomooloo NSW
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
- Employee assistance program
Quick Apply
6d
Guest Experience Agent
Four Seasons —Sydney NSW
- Weekend availability
- Hospitality
- Guest services
- Communication skills
11d

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Night Manager

Marriott International, Inc -
Chippendale NSW

Apply Now

Job Details

Full-time

Qualifications

Hospitality
Administrative experience
Senior Secondary Certificate of Education
Education
Hospitality Management
Front desk
Guest services

Full Job Description

Additional Information
Job Number26098485
Job CategoryRooms & Guest Services Operations
Location88 Broadway, Sydney, New South Wales, Australia, 2008
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Supporting Property Operations and Guest Relations Needs

Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.

Communicates any variations to the established norms to the appropriate department in a timely manner.

Sends copy of MOD report to all departments on a daily basis.

Strives to improve service performance.

Ensures compliance with all policies, standards and procedures.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Supporting Profitability Goals

Understands and complies with loss prevention policies and procedures.

Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Managing the Guest Experience

Intervenes in any guest/associate situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and associate well being is preserved.

Empowers associates to provide excellent customer service.

Provides immediate assistance to guests as requested.

Serves as a leader in displaying outstanding hospitality skills.

Sets a positive example for guest relations.

Responds to and handles guest problems and complaints.

Ensures associates understand customer service expectations and parameters.

Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.

Participates in the development and implementation of corrective action plans to improve guest satisfaction.

Records guest issues in the guest response tracking system.

Assisting Human Resources Activities

Participates as needed in the investigation of associate and guest accidents.

Observes service behaviors of associates and providing feedback to individuals.

Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.

Celebrates successes and publicly recognizes the contributions of team members.

Ensures associates are cross-trained to support successfully daily operations.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.

Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

front desk manager jobs in parramatta, nsw

Night Manager

Senior Facilities Coordinator

Facilities Administrator/Receptionist

Membership Manager

Duty Manager

Front Office Manager -Emirates Wolgan Valley, a Ritz-Carlton Lodge

Lounge 32 Attendant

Assistant Manager

Guest Services Agent

Facilities Administrator/Receptionist

Duty Manager

Guest Service Officer (Overnight)

Duty Manager - Front Office

Magma by Dany Karam - Food & Beverage Supervisor

Membership Manager | Newtown Club

Front of House & Marketing Coordinator

Admin Manager (Retail)

Admin Manager (Retail)

Night Audit Duty Manager

Guest Experience Agent

I want to receive the latest job alert for front desk manager in parramatta, nsw

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