In-Demand It support Jobs in St Clair Sa

Service Desk Analyst
Mills Oakley —Greater Adelaide SA
- Full-time
- Microsoft Office
- Employee assistance program
- Referral program
Floor Coordinator - Help Desk & Rostering
SA Health —Greater Adelaide SA
- $74,095 - $78,694 a year
- Part-time
- Organisational skills
- Computer skills
- Leadership
6d
Technical Support Officer
ASC Pty Ltd —Osborne SA
- Full-time
- Customer service
- Microsoft Office
- Construction experience
- Parental leave
3d
Senior Helpdesk Engineer (SA)
Comwire IT —Hindmarsh SA
- Full-time
- Azure
- Management
- SharePoint
Quick Apply
12d
Expert Support Engineer, Technical Lead
Ingram Micro —Greater Adelaide SA
- Full-time
- Hybrid work
- APIs
- AI
- Leadership
Technical Toolstore Support
Airbus Group Australia Pacific —Edinburgh SA
- Full-time
- Maintenance
- Profit sharing
- Employee discount
13d
Casual Professional Register - Technical Support / Research
Flinders University —Bedford Park SA
- Part-time
ICT Systems Engineer
BAE Systems —Edinburgh SA
- Full-time
- Computer Science
- Engineering
- In-person
7h

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Service Desk Analyst

Mills Oakley -
Greater Adelaide SA

Apply Now

Job Details

Full-time

Benefits

Employee assistance program
Referral program
Insurance services

Qualifications

Microsoft Office
IT support

Full Job Description

Due to growth, an exciting opportunity has arisen for a Service Desk Analyst to join our national firm based in Adelaide.

About Us

Mills Oakley is a leading national law firm with a proud history spanning over 160 years. In that time, we’ve grown into a Top 5 Australian law firm by size while remaining true to our shared vision of exceptional client service with a friendly and collaborative ethos. Mutual trust and respect are at the heart of everything we do.

The Role

The IT Service Desk Analyst is responsible for the provision of timely and proficient IT support to the firm’s Partners and employees.

In this role, you will be required to ensure that superior customer service and technical support is provided to all Partners and employees. This involves excellent communication and strong IT service management to ensure that all IT issues are resolved efficiently and effectively.

The IT Service Desk Analyst reports to the Service Desk Manager. The IT Service Centre is a national team, and we are looking for a new team member to join our ranks in the Adelaide office.

This is a full-time position working between 8:30am to 5:00pm, however flexibility and extra hours will be required from time-to-time to support the firm.

Your Day

The law firm technology stack includes computer systems, with an emphasis on legal technology including document management and practice management systems, Windows 10 and 11, Office 365, audio visual conferencing, Apple devices and communications networks.

Duties will include, but are not limited to:

Provide level 1 and 2 support via phone, email, and online tools, assisting Partners and employees with any problems and queries regarding the use of IT services and equipment;
Effective management and documentation of incidents and service tickets following ITIL best practices in accordance with Mills Oakley service management SLAs;
Participating in problem management initiatives, technical troubleshooting, and problem resolution;
Various technology tasks: upgrades, rollouts, documentation, floor walking, office moves, etc;
Meeting room support; audio visual and video conferencing setup and assistance; and
Hardware support and asset management.

Your Clients

Your key clients will be internal Partners and employees of Mills Oakley, where you'll be helping with any problems and queries regarding the use of IT hardware, software and other equipment.

Who We Are Looking For

Some hands-on experience (around 1 year) in a similar IT support or helpdesk role is great, but a strong willingness to learn is just as important;
A qualification (completed or in progress) in IT, Computer Science, or a related field;
Basic knowledge of Windows 10 and 11, and Microsoft 365, with a keen interest in developing your skills further;
Comfortable working independently and eager to take initiative, especially in a dynamic, fast-paced environment;
Able to juggle multiple tasks and stay calm under pressure;
A natural communicator who enjoys helping others and providing friendly, professional support; and
A logical thinker with an eye for problem-solving.

What We Offer

We take a collaborative approach to your learning & development, giving you the personal attention and unique opportunities required to help you realise your full potential. We are committed to your health and well-being and offer a multitude of employee benefits including:

Dress for your day;
Discounted health insurance;
Employee Assistance Program;
Discounts to gyms and studios across Australia;
Study and exam leave;
Competitive referral bonus; and
Other amazing perks!

All applications must include a CV and Cover Letter addressed to the Talent Acquisition team and submitted online via our Careers page.

Requirements

Job Details

Description :

Video :

Location :

Adelaide

Work Type :

full-time

Salary :

Currency :

Post Date :

02-07-2026

Close Date :

Reference :

478

Apply Now

Refine Your Search

it support jobs in st clair sa

Service Desk Analyst

Floor Coordinator - Help Desk & Rostering

Technical Support Officer

Senior Helpdesk Engineer (SA)

Expert Support Engineer, Technical Lead

Technical Toolstore Support

Casual Professional Register - Technical Support / Research

ICT Systems Engineer

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