Information and Research Coordinator
Youth Justice
Temporary Full-Time up to 6 months with the possibility of extension. Possible opportunity for role to be made ongoing
Location: Parramatta with flexible working arrangements
Clerk Grade 5/6 Salary ($99,938 - $110,271 pa), plus employer's contribution to superannuation and annual leave loading
This is a targeted recruitment. While all applicants are welcome, preference will be given to candidates who meet the established standards of the role and are of Aboriginal and/or Torres Strait islander descent. This is because the Department acknowledges this lived experience contributes a perspective valuable to our work with this community.
Your role
Provide high level research and analysis of records and information processing whilst providing a quality client service to internal and external stakeholders.
What you’ll do
- Receive and register informal requests for information under the Government Information (Public Access) Act (GIPAA) including processing payments and updating databases.
- Draft and prepare documents and correspondence in response to informal requests for information under GIPAA.
- Provide high level research and analysis of records for internal and external clients in relation to information requests including GIPAA requests, subpoenas, statutory orders and other information requests.
- Utilise knowledge of government and legal processes, manage sensitive client information and make judgements about the management of information within established policies and guidelines.
- Track and manage incoming and outgoing information requests for the unit and determine action or referral in accordance with developed processes.
- Develop and maintain systems, processes and techniques as required, to facilitate efficient management of information and records within established policies and guidelines.
- Respond to and resolve enquiries and issues to ensure the provision of accurate information, and the timely and effective resolution of issues, including drafting correspondence, such as, letters, memoranda, agenda, minutes, briefing notes and related documentation on behalf of the manager and unit, in line with the Division and Department guidelines.
- Undertake projects and research, including retrieving and collating complex documents and information.
- Interpret and comply with work procedures, practices, policy and standards.
- Develop and maintain good working relationships with key stakeholders.
What we’re looking for
- Current NSW Working With Children Check clearance
Appointments are subject to reference checks. Some roles may also require the following checks/ clearances:
- National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
- Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012
In additional to the above essential criterial, we are looking for someone with:
- Experience providing high-level research and analysis of records and information reporting.
- Understanding and knowledge of the significant trauma and disadvantage young people experience. Display key understanding of the unique sensitive, cultural differences and social complexities of young people, their families and communities.
Download the role description.
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To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.
We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.
What We Offer
We offer a variety of benefits, including:
- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.
Want more information? Visit our website to see more information on Working for us.
We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.
Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!
Are you ready to join us?
Click apply. You will need to attach an up-to-date résumé (maximum five pages) and a cover letter (maximum three pages) with a brief outline on how you meet the requirements of the role and answer the two targeted questions below:
- The Information and Resource Co-ordinator role requires you to adapt and respond proactively when priorities change. Please explain how you organise your work when required to perform multiple tasks, to ensure maximum efficiency.
- Please outline what systems and mechanisms you use to extract data and information to achieve business outcomes. Provide an example.
Applications close Monday, 29 June 2026 at 11:59pm AEST.
Got a question?
For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Kate Wiley on 0411 402 147 or at
[email protected]
If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Olivia Alipalo on 0477 323 408 or via
[email protected]
Visit Recruitment adjustments on the DCJ website to learn more.
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.
Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
For more information and advice on applying for roles at DCJ, visit Careers for Aboriginal people.
Thank you for your interest in this role. We look forward to receiving your application.
To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/
The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience
The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.
