In-Demand Procurement analyst Jobs in St Leonards, Nsw

IT Support Analyst
Hermès Paris —Sydney NSW
- Full-time
- Computer Science
- English
- In-person
10d
Technical Business Analyst
Thales —Rydalmere NSW
- Full-time
- Bachelor's degree
- Organisational skills
- Manufacturing
- Health insurance
- Parental leave
Senior Sustainability Specialist
Levande —Sydney NSW
- Full-time
- Microsoft Excel
- Data analysis skills
- Construction
Quick Apply
JDE Business Analyst
Charter Bridge Consulting —Sydney NSW
- Communication skills
Senior Manager, Platform Services Owner Digital Applications
Link Group —Parramatta NSW
- Hybrid work
- Management
- Engineering
- Analysis skills
- Parental leave
- Employee assistance program
Senior Portfolio & Performance Analyst - Cyber
Reserve Bank of Australia —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
Accounts Payable Officer
Transit Systems NSW —Smithfield NSW
- ERP systems
- Communication skills
11d
Senior Business Analyst, AML CTF & Sanctions
Link Group —Sydney NSW
- Contract
- Business development
- Financial services
- Business
4h

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procurement analyst jobs near st leonards, nsw

IT Support Analyst

Hermès Paris -
Sydney NSW

Apply Now

Job Details

Full-time
10 days ago

Qualifications

ITIL Foundation
ITIL Certification
Computer Science
English
ITIL
Diploma
Communication skills
Help desk
Information Technology

Full Job Description

The Opportunity:

As the IT Support Analyst, you will be the trusted point of contact for all Hermès Australia Service Desk interactions, ensuring a smooth and responsive experience for end users. From managing incidents and service requests, to setting up and supporting store and corporate hardware, you will play a key role in enabling daily operations across the Hermès Australia business. Based in our Head Office, this is a fully on-site position requiring in-person attendance five days per week.

Key Responsibilities:

Provide day-to-day support for the Hermes Australia IT infrastructure under the direction of the IT Manager.
Act as the primary IT service desk contact for end users via phone, email, walk-up, and web portal, delivering timely and high-quality customer support.
Manage incidents end-to-end, including logging, categorization, prioritization, and escalation, ensuring prompt resolution in line with service level expectations.
Fulfill IT service requests, including procurement, provisioning, and installation of hardware and software.
Perform site setup and provide ongoing support for IT environments, including end-user devices, retail systems, and iOS devices.
Administer user accounts and access (moves, adds, changes, deletes), including backup management and file restoration.
Troubleshoot and resolve hardware and software issues; escalate complex problems and coordinate with external vendors where required.
Support users with business-critical systems, including Cegid and other internal retail or enterprise applications.
Maintain accurate IT asset lifecycle management, including tracking, allocation, and decommissioning of equipment.
Conduct regular IT asset inventory audits and ensure accurate tracking of asset movement (onboarding/offboarding).
Collaborate with the Singapore IT team to align on standards, share knowledge, and support regional initiatives.
Develop and maintain IT documentation, including standard operating procedures and knowledge base articles.
Evaluate and recommend hardware and software solutions to meet business and operational needs.
Ensure adherence to IT policies, security standards, and best practices across all supported environments.

About You:

1–2 years experience in an IT Service Desk or End User Support role, with a strong focus on customer service and issue resolution.
Degree or diploma in Computer Science, Information Technology, Engineering, or a related field.
ITIL Foundation certification (or working knowledge of ITIL practices) preferred.
Hands-on experience supporting Apple iOS devices and mobile environments.
Strong customer-service mindset with excellent communication and interpersonal skills; able to engage effectively with both technical and non-technical users.
Highly detail-oriented with strong problem-solving skills and the ability to manage multiple priorities in a fast-paced environment.
Proven ability to work collaboratively within a team while also being self-motivated and proactive.
Experience supporting retail or customer-facing environments is highly desirable.
Flexible and willing to travel as required to support business operations.

Eligibility:

To be an eligible candidate for this position, we kindly ask that you have full working rights within Australia.

Our Commitment:

Family is at the heart of Hermès. At Hermès Australia, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès Australia we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves.
At Hermès, we are proud to be an equal opportunity workplace. It is the policy of Hermès that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, colour, religion, sex, age, nationality, disability, or any other basis prohibited by applicable law.

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procurement analyst jobs in st leonards, nsw

IT Support Analyst

Technical Business Analyst

Senior Sustainability Specialist

JDE Business Analyst

Senior Manager, Platform Services Owner Digital Applications

Senior Portfolio & Performance Analyst - Cyber

Accounts Payable Officer

Senior Business Analyst, AML CTF & Sanctions

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