In-Demand Account representative Jobs in Queensland

Customer Service Representative
PFD Food Services —Brisbane QLD
- Full-time
- Customer service
- Organisational skills
- Negotiation
- Health insurance
- Gym membership
3h
Principal Industry Architect
Fujitsu —Brisbane QLD
- Business development
- Leadership
Customer Service Representative- Smart Foods
Smart Foods —Gold Coast QLD
- From $5,800 a month
- Full-time
- Customer service
- No experience needed
- Senior Secondary Certificate of Education
- Health insurance
- Life insurance
Quick Apply
Assistant Accountant
Sarina Russo —Brisbane QLD
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance program
3d
Senior Strategic Sales Specialist
Medtronic —Brisbane QLD
- Full-time
- Patient monitoring
- Sales
- Salesforce
9d
Sales Development Representative
X Gens Growth —Gold Coast QLD
- Temporary
- Hybrid work
- Sales
- AI
- Profit sharing
- Health insurance
Quick Apply
Application Support Engineer
Great Southern Bank —Brisbane QLD
- On call
- Management
- ERP systems
- AWS
- Work from home
Fleet - Fleet Support Officer
Capital Transport Group —Hendra QLD
- Full-time
- Communication skills
Quick Apply
Parts Sales Representative
Commercial Motor Vehicles Pty Ltd. —Willawong QLD
- Full-time
- Sales
- Communication skills
Quick Apply
State Business Development Manager
PFD Food Services —Brisbane QLD
- Full-time
- Hybrid work
- Sales
- Business development
- Food service
- Health insurance
- Gym membership
11d
Sales Representative - OEM | Door Hardware
ASSA ABLOY —Murarrie QLD
- Management
- Sales
- Business development
Account Manager, Commercial Flooring
Shaw Industries Group, Inc. —Brisbane QLD
- Full-time
- CRM software
- Management
- Sales
Lead Development Representative (LDR) – Australia
Aveva —Brisbane QLD
- Full-time
- CRM software
- Sales
- Salesforce
Hilti Store Representative
HILTI —Brisbane QLD
- Sales
- Customer service
- Forklift
- Annual leave
- Employee assistance program
11d
Business Development Manager - Orthopaedics
Zimmer Biomet —Brisbane QLD
- Full-time
- Sales
- Business development
- No degree
- Wellness program
13d
Parts Sales Representative
CMV Truck & Bus —Willawong QLD
- Sales
- Communication skills
Business Development Representative (BDR) - Optical – QLD
ZEISS Group —Brisbane QLD
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Employee assistance program
Business Development Manager
Motion Asia Pacific Services Pty Ltd —Mount St. John QLD
- Full-time
- Sales
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Contracts - Contracts Site Operations Supervisor
Capital Transport Group —Hendra QLD
- Full-time
- Communication skills
Quick Apply
5d
Sales Representative (Intermediate) - IM - Brisbane
Air Liquide —Wacol QLD
- Full-time
- Hybrid work
- CRM software
- Google Suite
- Microsoft Excel
- Fuel card
- Parental leave

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Customer Service Representative

PFD Food Services -
Brisbane QLD

Apply Now

Job Details

Full-time
3 hours ago

Benefits

Health insurance
Gym membership

Qualifications

Customer service
Organisational skills
Negotiation
Time management

Full Job Description

Play a key role in supporting the Australian economy.
Discounted food, travel, entertainment, gym membership, staff parking and, + more.
Full time work available

Company

For 81 years, we've achieved success through our ability to innovate, placing a clear emphasis on how we best serve our customers’ needs. As demand continues to grow, we have expanded rapidly, now delivering a superior range of dry goods, frozen and chilled products, fresh seafood and meat, confectionery, paper products, and cleaning solutions.

In recent years, we’ve seen significant growth and invested in our systems and processes, building a close partnership with Woolworths Group that has continued to deliver high-quality service for our customers and suppliers.

In 2024, Woolworths moved to a 100% interest in the PFD business, bringing PFD exciting opportunities as a strategic part of the Group. Sharing expertise across both teams will ensure our continued success and drive further growth and unlock our collective potential.

About this Position

We’re looking for an energetic and customer-focused individual to join our team as a Customer Service Representative. In this frontline role, you’ll be the first point of contact for our valued customers placing orders, handling enquiries, and resolving issues with professionalism and care. If you thrive in a fast-paced environment, love building relationships, and enjoy finding solutions, we’d love to hear from you

Key Responsibilities

Receive and manage a high volume of inbound customer calls.
Accurately process orders received via phone, email, fax, and online channels.
Make outbound calls to follow up with customers, confirm orders, and share product updates.
Communicate with customers about stock availability and suggest suitable alternatives.
Handle and record customer complaints, ensuring follow-up and resolution in line with procedures.
Promote PFD’s extensive product range during customer interactions.
Create and update customer records and assist in setting up new accounts.
Generate custom pantry/order sheets using customer order history.
Support other departments with administrative or operational tasks as required.
Adhere to all workplace health, safety, food safety, and compliance policies, and actively contribute to a positive safety culture.

What We’re Looking For

To thrive in this role, you will bring:

A professional phone manner and a strong ability to build lasting customer relationships.
Exceptional time management and organisational skills.
A problem-solving mindset with attention to detail.
Confidence in selling and negotiating with customers.
A clear understanding of the full-service cycle from order to delivery.
A team-first attitude with flexibility to assist where needed.

What PFD is Offering the Successful Candidate

We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking).

Culture & Values

Customer Focus

Know your external and internal customers. Gain and preserve their confidence because we can only be successful if our customers are successful.

Respect

Treat people at work and in the community as they would like to be treated. Act safely, responsibly, and ethically.

Passion

Share the passion of making us a successful and dynamic company. Let’s celebrate successes.

Simplicity

Let’s minimise the complications of doing business so customer services are on time, accurate and reliable. Share ideas to improve our company.

Leadership

All of us can be leaders in our day to day working lives. Bring out the best in yourself and the people around you. Do what you say you are going to do.

How to Apply

This is a fantastic opportunity to join a well-established business where your customer service skills can shine. If you’re proactive, dependable, and ready to be part of a supportive team, apply now and help us deliver quality service to our customers every day. Click the apply button and submit your updated resume and a cover letter.

As part of our recruitment process, do you consent to undergoing employment checks? These may include a medical assessment (which may involve drug and alcohol testing), a National Police History Check, a Working With Children/Vulnerable Groups Check, and a Licence Validation/Demerit Point Check.

Please note: We do not accept unsolicited CVs from recruitment agencies or third parties. Any CVs sent directly to Line Managers will not be considered, and we will not be responsible for any associated fees or costs.

PFD Food Services is committed to being an Equal Employment Opportunity employer.

Apply Now

Refine Your Search

account representative jobs in queensland

Customer Service Representative

Principal Industry Architect

Customer Service Representative- Smart Foods

Assistant Accountant

Senior Strategic Sales Specialist

Sales Development Representative

Application Support Engineer

Fleet - Fleet Support Officer

Parts Sales Representative

State Business Development Manager

Sales Representative - OEM | Door Hardware

Account Manager, Commercial Flooring

Lead Development Representative (LDR) – Australia

Hilti Store Representative

Business Development Manager - Orthopaedics

Parts Sales Representative

Business Development Representative (BDR) - Optical – QLD

Business Development Manager

Contracts - Contracts Site Operations Supervisor

Sales Representative (Intermediate) - IM - Brisbane

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